Hotel

Mango Bay

Mango Bay

Hayes & Jarvis Rating
TripAdvisor Review
1849 Reviews

Beachfront Charm, Personal Touches

Nestled on a small idyllic beach just a short walk from the best restaurants, bars and shops of Holetown on the western coast of Barbados, Mango Bay is a boutique-style all-inclusive hotel with a friendly and tropical ambience. Ranging from modern rooms through to wonderfully-appointed penthouses, its accommodation is sophisticated, with the latter even featuring a Jacuzzi® for two and balcony plunge pool. The restaurant welcomes you with a fusion of Caribbean and international cuisine in buffets and table d'hote options, and the bar is open through to midnight with superb drinks choices and live entertainment nightly. Spend your days lounging by the free-form pool, setting off on kayaks from the beach, or head to the spa for a luxurious and indulgent treatment. 

  • Intimate boutique-style hotel
  • Live nightly entertainment
  • Walking distance to Holetown's best attractions
  • Certificate of Excellence 2014 from TripAdvisor

Hotel Features

Location Type

Beach
  • Check-in Time:
    15:00
  • Check-out Time:
    12:00
  • 76 rooms
  • Transfer duration: approx. 40 minutes from Barbados Airport
  • Floors have lift access: Some

Main Facilities

  • Diving
  • Fitness facilities
  • Free parking
  • Golf
  • Outdoor pool
  • Spa facilities
  • Watersports
  • Weddings
  • Wifi

Accommodation Type

  • Boutique

Board Basis Options

  • All Inclusive

For Families

  • Babysitting
Location Highlights

Mango Bay

  • Beach
  • approx. 40 minutes from Barbados Airport
1849 Reviews 88% of travellers recommended this hotel

Traveller ratings

  • Excellent 1114
  • Very Good 489
  • Average 152
  • Poor 55
  • Terrible 39

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Jun 12, 2019

Extremely disappointing and disingenuous

I feel very sad to write this review and was hesitant but do feel guests need to know what they are choosing, so here we go... stayed 10 nights. The internet service is very poor (slow) with many uncovered areas across the small resort. The gym is small and inadequate. Having been to many of these island resorts, we know the beach vendors are often challenging but here they were completely unmanaged with no security for guests - some were extremely persistent and even insulting you, calling you ‘tight’ being aggressive selling things we did not want. Sorry we were not in the mood for another boat ride as we already went on one and have another booked through the hotel? The time between meal courses was ridiculous - and I mean in excess of one hour on several occasions even when quiet. Food was overall ‘hit or miss’ and I personally did not enjoy it but that’s partly my taste as others in my group thought it was ok. The desert menu is very limited. Extremely noisy depending on where in resort - one of our rooms had loud music from the bar outside into the early hours making sleep impossible. The other room, the entertainment was extremely loud in close proximity due to being a very small resort. So noisy until nearly midnight (I personally didn’t mind but others did). The thing that hurt the most in this day and age is racial discrimination at the bar. If you’re not white, expect to be served last - really? I actually complained about this to management after asking the bartender if I was invisible. Management told me it’s because I’m quiet as they’ve had similar complaints from a quiet elderly African American couple? Sorry I am polite but that’s it. On the same note I watched other guests getting offered and served drinks and cool towels on the beach. In ten days I was never offered or served on the beach even once. The tubs and sinks in our room didn’t drain properly which was inconvenient. Despite our bad experience there was no flexibility on the checkout which most places offer. Having raised the issues (even if hesitant by my nature) throughout the trip, it was clear that the constructive feedback was punished by further attitude from staff. I even said it was not a complaint but feedback. So they then ignored or missed several of my drink orders with meals (as the person who ‘complained’). Of note some of the bartenders were regularly having ‘shots’ of alcohol on the quiet assuming we couldn’t see. Similarly the local police in uniform care to the bar and were drinking free alcoholic beverages. Another important point to note is there is stagnant water next to property - creating a ridiculous amount of mosquitoes. Nearly half of the group had some form of sickness on the trip - is this a coincidence? The beach looks great on pictures but us not great in reality - if you have small kids in particular, as it gets too deep too quick and there are currents - be careful! The resort is so small it has no selection of restaurants, just one pool and no hot tub. It is advertised as 4.5 stars and we paid a hell of a lot of money to be there for a special occasion - well it’s absolutely not 4.5 star. 3 star is a more accurate description (speaking as an individual having been at dozens of places like this). In the interest of a fair review, I will end by saying there are some positives. Many of the staff including some bar staff and restaurant staff and indeed the domestic staff are absolutely amazing people. Pleasant and friendly, and certainly do not deserve to be tarred with the same brush. I have no doubt this resort has great potential and I can understand why some reviews are great. In the middle of all these outrages, I did manage to have good bits and fun times. I however found the resort’s goal to create lifetime customers ironic - had the resort addressed my concerns early on rather than justifying and making it worse, I would have had a much better holiday but unfortunately I must say I won’t recommend Mango Bay and I don’t intend to return in my no doubt many future trips to Barbados.
Jun 05, 2019

Brill

Stayed here with my wife for a week, we both didn't want to go home The staff I can't fault one bit, the bar staff are very friendly, always ready with a smile. They knew are choice of drinks and we didn't even have to order, soon as they saw us, the drinks were ready and waiting. Rooms fresh and spacious and clean. Food excellent.. Weather.... Heaven. Only fault I have is the young lads on the jetskis. They CONSTANTLY walk up and down hounding all the guests including myself and my wife to go on their jet skis. When I seen the ones they wanted us to go on I nearly fell off my sunbed. There really old and look dangerous, one of them on the red jet ski with dreadlocks can't even swim so I dread to think what would happen if someone needed saving. Some of them are not insured either so THEY ARE NOT SAFE. We even seen a coast guard with the sirens on pulling over one of them due to them having no insurance, we watched them being towed away utterly shocked. Not all is bad though, for those who love jetskis as I do ,there is a guy called Mali with dread locks too who has a white jet ski with a lion on the front and its insured and very safe to use as its new, BEST jet ski I've ever been on. He and his wife don't hound the guests either. His wife who is English is lovely too. We also rented out the sea scooters they have too. There brilliant for snorkeling and Definitely recommended. Malis number is +1 246 835 1380. For your own safety and for family's who have children.. Mali is the one to go to. His dad called herby usually goes round the guests seeing there OK too. He made our holiday. He's hilarious Apart from the young lads, our holiday was excellent. We will be returning next year.
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Mango Bay

Special Offers

Special offer

Mango Bay Special Offer

Save up to 35% when you book your stay before 30th June 2019.

  • Discount amount dependant on time of travel
  • Minimum stay of seven nights apply
  • Applicable to all room categories 

Travelling
Saturday, June 1, 2019 to Sunday, December 22, 2019
Offer ends in 13 days