Fairmont Hotel Vancouver

Timeless style at 'The Castle in the Sky'

The Fairmont Vancouver hotel is an iconic part of the Vancouver skyline with its castle-like facade and luxurious fittings. It was opened in May of 1939, in time for the royal visit of King George VI and Queen Elizabeth and is located near Robson Street - perfect for shoppers! Within its walls you will find the luxurious Absolute Spa, an exclusive Fairmont Gold floor, a state of the art health club and award winning restaurants. A superior hotel in all respects.

 

Hayes & Jarvis Rating
Hotel Category
Luxury
TripAdvisor Review
Tripadvisor rating 4048 Reviews
Cycling along the Seawall and Stanley Park, Vancouver

Hotel highlights

  • Located in the heart of Vancouver
  • Iconic castle-like building dating from 1939

Hotel Features

General Information

  • Check-in Time:
    02:00
  • Check-out Time:
    11:00
  • 557 rooms

Main Facilities

  • Indoor pool

Board Basis Options

  • Room Only

Hotel Location

Location Highlights

Fairmont Hotel Vancouver

4048 Reviews 81% of travellers recommended this hotel

Traveller ratings

  • Excellent 2181
  • Very Good 1166
  • Average 395
  • Poor 183
  • Terrible 123

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Aug 16, 2019

Anniversary

Duncan, Canada

The hotel is a lovely old fixture in downtown Vancouver. The lobby is a lovely space with high end shops, and bar. The best part are the lobby dogs, 2 beautiful labs! Our room was nice, clean, and a great view! I thought the halls were a bit shabby and a bit of maintenance could be done! Watch for the extras wifi isn't even included, which I find ridiculous . That being said we enjoyed our stay!!
Aug 15, 2019

Very, very disappointed.

Beautiful building...and that's it. Room was dusty, not that clean, water pressure very weak, broken AC unit that does not turn off even when set at a temperature, and broken fan in the bathroom - I approached the front desk to see if two of the issues (ac unit and water pressure) could be looked into. They asked "would it be ok to send someone now?" to which i replied "of course, sure". Was working in my room and noticed that 3 hours had passed and no one came through so I called to make sure that someone would be coming. The issues were pending even after meeting with an engineer, and in the end were not fixed during our stay. And no one at the front desk bothered to follow up - didn't even ask when we checked out. Front desk staff - argumentative and lacking in service manners. Doorman - nonexistent. And when there was a doorman I nearly mistook them for security guards because they had scowls on their faces and did not bother to help nor greet. This place was extremely different from my other experiences at other Fairmonts. As a platinum member, this experience discourages me from booking at other Fairmonts (especially this one, needlesstosay). They advertise that the best kind of guest is a "repeat guest" - they do not live up to that motto. They really don't care. I will not be going back to this place.
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