• The Westin Trillium House Blue Mountain

The Westin Trillium House Blue Mountain

Heart Of Ontario's Largest Mountain Resort

Nestled between the shores of Georgian Bay and the heights of the Niagara Escarpment is the Westin Trillium House Blue Mountain. Located in the heart of Ontario's largest mountain resort region, it stands boldly at nature's back door. Built in the architectural style of grand Georgian Bay lodges, the property was designed to embody the gracious hospitality of majestic hotels past without compromising the conveniences of today. A wealth of facilities and activities await you - ideal for whole family.

Hayes & Jarvis Rating
Hotel Category
Trusted
TripAdvisor Review
Tripadvisor rating 1484 Reviews

Hotel highlights

  • Sports & Activities
  • Family Friendly

Hotel Features

General Information

  • 222 rooms

Main Facilities

  • Outdoor pool

For Families

  • Kid's Club
1484 Reviews 80% of travellers recommended this hotel

Traveller ratings

  • Excellent 743
  • Very Good 468
  • Average 164
  • Poor 62
  • Terrible 47

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Aug 22, 2019

Very disappointing stay - terrible inconsiderate staff.

Toronto, Canada

I had an extremely disappointing stay here over the past weekend. We were booked into a two bedroom suite and there was a clear lack of amenities upon entrance - looks like everything was rushed. Furthermore, we were uninformed of parking charges by the front desk, and they put it on our bill without any prior acknowledgment from us. Also, they did not recognize any Marriott gold loyalty status benefits - including refusing any kind of later checkout past 11 despite us having someone who was ill. Not even a few minutes. Everything was very robotic and inconsiderate - far from Westin standard.
Aug 20, 2019

Excellent Stay at the Mountain

We arrived late on a Saturday night. The front desk person greated us and knew who we were when we walked up (3rd stay at property over 7 years) they'd expected our late arrival and had blocked a wonderful room for us. Valet helped immediatly and gave us cold water as it was very hot. We could not say enough about the staff, from deskfront to food to valet all amazing. I am allergic to feathers and that was actually noted and my pillows were foam. The grounds are easy to navigate and we had a 2 day trip that was relaxing and even though the food was expensive (160 dinner for 3 with 1 glass of wine each for 2 persons teen didn't drink!) We didn't use the kitchen in our suite even thought it was an option. We will go back again.
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