Pillar & Post Inn

Luxury vintage hotel with renowned spa

The Pillar and Post is a stunning vintage hotel with architecture dating back to the 1890’s when it was used as a factory building and has been elegantly re-designed to fit its new role as a Niagara on the Lake hotel. With a spa rated number one in Canada by Spas of America in 2013, an outstanding Ontario restaurant in period surroundings and stylish guest rooms to suit all tastes, this inn provides the ideal retreat for a refined Niagara area stay. Once you’ve soaked up the style of the hotel then why not venture out to top sights including Niagara Falls itself– reached in a little over 30 minutes by car.

Hayes & Jarvis Rating
Hotel Category
Trusted
TripAdvisor Review
Tripadvisor rating 2559 Reviews
Voyage to the Falls, Hornblower Cruise

Hotel highlights

  • Sample Ontario cuisine at The Cannery Restaurant
  • Indulge in a treatment at one of Canada’s best spas

Hotel Features

General Information

  • Check-in Time:
    15:00
  • Check-out Time:
    11:00
  • 122 rooms
  • Floors have lift access: Yes

Main Facilities

  • Fitness facilities
  • Indoor pool
  • Outdoor pool
  • Spa facilities

Accommodation Type

  • Boutique
  • H&J Recommended

Board Basis Options

  • Room Only

Hotel Location

Location Highlights

Pillar & Post Inn

  • Set on the quiet tree-lined streets of Niagara on the Lake
  • Walking distance to parks and town attractions
  • Around 30 minutes drive to Niagara Falls
2559 Reviews 82% of travellers recommended this hotel

Traveller ratings

  • Excellent 1628
  • Very Good 560
  • Average 225
  • Poor 96
  • Terrible 50

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Aug 19, 2019

Amazing vacation spot!

We decided to take our kids(age 9 and 6) to Niagara Falls for their joint birthday gift. When we started to look at locations for hotels, we decided that being right by the Falls was probably going to be overwhelming for our kids. They do well with down time! We started looking around Niagara and decided on Pillar and Post in Niagara on the Lake. What an amazing place. First of all, there are great outdoor activities(Niagara Parks) along the road that leads to the Falls and we did those each day as we drove down. It only takes about 15-20 minutes to drive to the Falls area and a gorgeous drive at that. Tons of beautiful scenery with wineries and flowers everywhere. I have never seen another place landscaped as well as this town and the hotel was the icing on the cake. The room was very nice. Definitely what was expected for a nice hotel. The thing that stands out for this hotel is the service and the grounds. Daily housekeeping and turndown service went above and beyond for us. They set up my kids stuffed animals(about 20 of them) throughout the room and left a rose each day for my daughter at turndown. It was truly so thoughful and made my kids so excited each day to see what they did. There is an indoor pool and and outdoor pool. The outdoor pool gets pretty busy but it is a smaller area and doesn't feel overwhelming at all even though it gets crowded. Most of the guests are adults and at first we were concerned that our kids would be too loud or splash too much but that was not the case. Super friendly people that were lovely to talk to and be around. There were a few other families throughout the week which made us definitely realize that it was a great family hotel! The grounds are amazing to explore with flowers and plants EVERYWHERE! Absolutely beautiful. The food was also delicious at this hotel as well. We are already planning on the next time we visit Niagara on the Lake and The Pillar and Post Inn! We probably won't even go down to the Falls! Everything is perfect and lacks nothing at this hotel and the town!
Aug 15, 2019

Pillar Paradise

Two tired over worked moms...best friends since before high school...live in different cities and need to catch up and unwind...Pillar and Post is second to none!!! From the moment of check in, the staff were friendly and welcoming. Our room was spacious, beautiful and the big cozy beds were glorious! The outside pool with the water wall and new fire wall topper are perfect for relaxing and unwinding. The poolside bar made amazingly delicious pina colada's!!! Top that all off with top of the line restaurants on site and a spa with outside hot tub surrounded by unique rock tree gardening beauty that makes you feel like you're in heaven! The spa staff we saw were excellent in their skill with relaxation massage! Assistant Manager Shane went above and beyond and made our stay very special! We went in exhausted moms and came away feeling refreshed, energized and feeling extravagantly spoiled in the best way! Thank you Pillar and Post for a remarkable stay and for being an establishment that not only remembers high quality service but prides themselves on it. We hope to make this a habit as often as possible!
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Pillar & Post Inn

Facilities

Spa

Voted the number one spa in Canada by Spas of America in 2013, this indulgent facility is truly world-class and offers a diverse range of treatments and facilities designed to let you feel relaxed and refreshed. There are outdoor hot springs, a heated indoor saltwater pool and a fitness centre on-site in this 13,000 square foot facility.

Pillar & Post Inn

Room Types

Premium Guestroom

Stay in luxury with this enhanced room option, offering more space than the Deluxe Room and additional features. A sofa and wicker chair let you rest in front of the fireplace and the jetted tub is sure to impress. Add in a 42” television and a king or queen bed layout and you will see why many guests don’t want to leave!

  • Flatscreen TV
  • Towels included

Deluxe King/Queen Guestroom

This larger room option offers more space and a fireplace to lend a cosy, homely ambience to the room. Enjoy a king or queen bed when it comes to night time and wake yourself up with a coffee from the room’s own coffeemaker whilst you rest in the room’s two-person seating area.

  • Towels included

Suite

This ultimate option is the pinnacle of luxury at the Pillar and Post Inn. Enjoy a cosy seating area in front of the fire, a jetted tub for added indulgence and a 42” flat-screen television. Look forward to the comfort of a traditional king or queen bed whilst you bask in the natural light from the large windows in this premium room option.

  • Flatscreen TV
  • Towels included

Traditional King/Queen Guestroom

Drawing inspiration from the Niagara landscape, these rooms are decorated in elegant neutral colours with traditional dark wood furnishings and all the home comforts you expect including a 37” LCD TV, high-speed internet and a coffee maker for your convenience. With a king or queen bed this option is a benchmark for quality and comfort in the region.

  • Flatscreen TV
  • Towels included

Deluxe King/Queen Guestroom

This larger room option offers more space and a fireplace to lend a cosy, homely ambience to the room. Enjoy two double beds when it comes to night time and wake yourself up with a coffee from the room’s own coffeemaker whilst you rest in the room’s two-person seating area.

  • Towels included

Premium Two Double Guestroom

Stay in luxury with this enhanced room option, offering more space than the Deluxe Room and additional features. A sofa and wicker chair let you rest in front of the fireplace and the jetted tub is sure to impress. Add in a 42” television and a two double bed layout and you will see why many guests don’t want to leave!

  • Flatscreen TV
  • Towels included

Traditional Two Double Guestroom

Drawing inspiration from the Niagara landscape, these rooms are decorated in elegant neutral colours with traditional dark wood furnishings and all the home comforts you expect including a 37” LCD TV, high-speed internet and a coffee maker for your convenience. With two double beds, this option is a benchmark for quality and comfort in the region.

  • Flatscreen TV
  • Towels included
Pillar & Post Inn

Food & Drink

The Cannery

The Cannery is a refined eatery set in beautiful exposed brick surroundings and offers a taste of true Ontario with a focus on local ingredients and creative yet traditional fare.

Vintage Wines Bar and Lounge

Serving classic pub fare along with selected wines, this relaxed dining room is the ideal venue for after dinner drinks or a cosy meal in.

Board Basis Options

Room Only