• a chair sitting in front of a building

The Westin Ottawa

Quality and style in central Ottawa

Enjoy beautiful views of the Rideau Canals and Parliament Hill from the Westin Ottawa – one of the city’s premier hotels. Enter through the spacious atrium and enjoy the warmly elegant surroundings along with a wealth of facilities including a revitalizing salt water pool and a newly renovated WestinWORKOUT fitness studio. Enjoy a delicious meal at  Daly’s Restaurant before heading out to the Ottawa streets and visiting top attractions including the Parliament Hill and the National Arts Centre in minutes.

Hayes & Jarvis Rating
Hotel Category
Deluxe
TripAdvisor Review
Tripadvisor rating 2503 Reviews
Spring Tulips and Parliament Hill

Hotel highlights

  • Elegant and refined style throughout
  • Take a swim in the soothing salt-water pool
  • Enjoy cuisine at Daly’s Canadian eatery
  • Reach top attractions on foot form the hotel

Hotel Features

General Information

  • Check-in Time:
    02:00
  • Check-out Time:
    11:00
  • 496 rooms
  • Minimum age: 18
  • Floors have lift access: Yes

Main Facilities

  • Indoor pool
  • Wifi

Board Basis Options

  • Room Only

Hotel Location

Location Highlights

The Westin Ottawa

2503 Reviews 81% of travellers recommended this hotel

Traveller ratings

  • Excellent 1368
  • Very Good 731
  • Average 251
  • Poor 100
  • Terrible 53

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Dec 13, 2019

Nice location, friendly staff, could use some updating

Stayed at The Westin Ottawa in December 2019. It was my first stay at this property, as well as in Ottawa. Nice location, friendly staff. Covered parking is handy, and easy access to adjacent properties. Good restaurants on the property. Location-wise, cannot be any better. Maybe just my room, but it gave the impression that it’s slightly dated. Maybe wall paper? Or carpet? But that’s really nitpicking. Overall, a very nice stay and I am sure I will come back.
Dec 10, 2019

Nice hotel, small pool. Conference staff not friendly.

Happy Valley-Goose Bay, Canada

Stayed at this location for a conference. During check in, many of the rooms were assigned incorrectly. While trying to go down the escalators to the main floor to fix the issue, one staff person berated a small group for accessing the escalators, because another group booking was going to be using that area later (they were not there at the time). He was very condescending and unprofessional. The rooms were clean and well maintained and the large bathrooms were lovely. The pool was very small - couldn't swim laps once four or more people were using the pool. The layout of the pool/gym area is strange. There is no access directly to the pool from the women's change room. The food served during meals at the conference was great. Although, during the lunch buffet the vegetarian main course was not initially placed on the special diet table. I was able to find it on the regular table. However, I did hear one guest ask where it was, and she was belittled by a staff person, who said "it's on the special diet table, can't you see it?" quite rudely. I heard this staff person muttering unkind comments under her breath several times during that meal. I imagine she was having a busy, stressful day, but that's not an excuse. Say those things in a staff only area if you need to get them off your chest. I must note, the server my table had during the seated dinner was superb. He was friendly and courteous and deserving of a special note of thanks! The location of the hotel is great - a quick walk from Parliament and connected to the CF Rideau Centre.
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