Novotel Toronto Centre

I stayed here for 4 nights recently and had a good stay. The location is perfect to discover the city and to get around with public transportation with union station so close. The rooms were nice, breakfast was excellent and we also enjoyed some great dinners at night in the restaurant. You do have to take into account that even if you booked your stay with breakfast included, you still need to pay extra. Although this is a self-serving buffet and it was included, we still received a bill every morning that said 0 dollar, but gratuite not included. This left me quite disappointed. I am off course aware of the tipping culture in Canada, I am used to tipping in restaurants, but in my travels to USA and Canada i've never experienced this system before. it left me kind of sad that the staff of such a good hotel still needed this. Another thing is that it would have been nice to know that the swimming pool would have been closed during our stay. This was also one of the reasons for choosing the hotel. But overal we had a very nice stay and would certainly recommend!

Stayed 3 days for a meeting, and had a great stay. This is a downtown hotel which manages to be very calm, quiet and unpretentious, wth a bit of a french twist. Rooms are comfortable and nicely appointed. Not too much, not too little. Bathrooms excellent. The conferencing was professional, and the lunches great. We stayed for a conference dinner, and this was executed perfectly. Although this was the "rubber chicken dinner", it was great one, and thoroughly enjoyable. No problems, and when you want somewhere downtown that's out of the way it's great. And what makes it better is it's around the corner from St Lawrence market, and there are bars like the Keg, the Bier Market and some independent bars too. you don't need to go anywhere else. I'd come back here again for sure.

The Novotel on esplanade was very nice. I spent 5 nights. The hotel was modern. The bed was very comfortable. The room clean. The bathroom was large. The rain shower wonderful. Plenty of hot water. The breakfast buffet was very good. All the staff from front desk, to housekeeper to food services were very nice and helpful. I would stay again.