Excellence El Carmen

A contemporary and luxury adults-only resort

When you arrive at the Excellence el Carmen you step into an all adult world of luxury. With its contemporary Caribbean style and beautiful sandy beachfront location nestled in the palm grove you are in a secluded paradise. Every detail of your holiday has been thought of and catered for, from the best cuisine, to the most luxurious spa. Stay in a lavish Excellence Club suite and enjoy a multitude of additional benefits, including early check-in and late check-out, in-room fresh flowers and sparkling wine welcome, Bvlgari® bathroom amenities, complimentary daily newspaper, fresh fruits and petit fours, a Nepresso® machine and one spa treatment per person.

Hayes & Jarvis Rating

Average: 5 (1 vote)

Guide Price

€1,869 per person

Hotel Category

Indulgent

Location Type

Beach

Recommended For

Adults Only

TripAdvisor Review

5306 Reviews

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Hotel Gallery

Hotel Features

General Information

Check-in Time:
15:00
Check-out Time:
12:00
500 rooms
The resort only permits guests aged 18 years and above

Main Facilities

Diving
Fitness facilities
Indoor pool
Nightclub
Outdoor pool
Spa facilities
Watersports
Wifi

Accommodation Type

Barefoot style
H&J Recommended
Luxury Collection

Board Basis Options

All Inclusive

Hotel Location

Location Highlights

Excellence El Carmen

Beach
Approx. 25 minutes from Punta Cana International Airport
In the quiet beachfront resort of Uvero Alto
Next door to sister hotel Excellence Punta Cana
Along the same stunning coastline as other resorts such as Bavaro
Just a short taxi ride away from downtown Punta Cana

5306 Reviews

% of travellers recommended this hotel

Traveller ratings

Excellent 3607
Very Good 1063
Average 396
Poor 136
Terrible 104

What to Expect

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Reviews

Dec 09, 2019

What an amazing place!

What an amazing experience. The staff was overall fantastic and looked like everybody valued their job and the service was outstanding. The resort itself was everything we heard it to be and so much more. The beach, activities, spa treatment, food, drinks, pools, etc were just awesome. Couldn’t of asked for a better place to relax and get away for our honeymoon.

Dec 09, 2019

Second time here and plan on returning!

Loved the hotel, the beach, pool and staff was outstanding. They were friendly, knew us by name, very accommodating, and professional. Food was better our first time there but this time food was good at most restaurants and just ok at others. The buffet was always delicious. Impressed with excellence, we will return.

Dec 09, 2019

The most amazing holiday ever!!!

My husband and I have just spent the most incredible 2 weeks at the Excellence El Carmen for our honeymoon. I don’t normally write reviews but honestly I can not recommend this place highly enough. Such a beautiful resort. Clean, welcoming, picturesque, relaxing, fun, safe. The staff were so friendly and made our stay so enjoyable that we didn’t want to come home. We had several favourites... Jose took care of all our needs at the hotel reception. Joan and Felix were the most entertaining bar men and combined with Nairobi made sure we always had a drink in our hand. Jeikson had so much energy and enthusiam. He gathered everyone in the evenings when it was time to dance. The silent disco was so much fun! The shows were great too, particularly Queen. Down on the beach, the adorable Carmen took care of us everyday and often stopped for a quick chat while delivering cocktails to our beach ‘bed’. Together with Antonio and Elizabeth they really made us feel like royalty. Even the beach never felt busy. Plenty of photo opportunities of just the two of us. It was like something out of a holiday brochure! The pools were clean and refreshing. As for the food, we were very impressed. The quality was so good. We ate in all of the restaurants and even had fresh handmade pizzas for lunch on the beach. The steaks in The Grill were fantastic, the French restaurant was so elegant, the Mexican so tasty, but I have to say our favourite dining experience was the hibachi grill in the Spice restaurant. Waow!! Entertaining and delicious. Definitely not to be missed! (You need to make a reservation) House keeping cleaned the rooms twice a day and any time we ordered room service it arrived promptly and warm. We were surprised that this was also part of the all inclusive entitlements as was the daily restocking of the mini bar (both alcoholic and non-alcoholic) and premium brand drinks at all the bars. We also tried the hotel spa. The experience begins with one hour in the hydrotherapy sequence where we had our own personal guide showing us the way, and to cap it off we had the most amazing massages. What more can I say... This really was a holiday of a lifetime!!!

Dec 09, 2019

Fun under the sun!

If you want to be spoiled then Excellence El Carmen is the place to go! Staff is amazing! We are totally blessed to have met the most wonderful staff members we've every encounter. Food - for the picky eater there is a large variety of foods to select from as well as drinks customized to your palate with or without alcohol. Just ask and you will receive, however don't be shy. My sister and I were in the mood for Mofungo (Green plantains that are cooked to perfection then mashed with salt, garlic, etc.) We noticed that this was not on any of the menus. As we stood around speaking with the Alvin (one of the most wonderful and sweet bartenders) about the Monfungo he mentioned that he would inquire about our request. By noon that evening he had spoken to one of the cooks and we were prepared the most tasty and flavored Monfungo we had ever eatten. It was very touching to see how Alvin not only listened but how he actually made my sister and I very happy with our favorite dish. Thanks Alvin. There were several staff members that went beyond their call of duty. I truly apologize for not remembering all of their names however I will never forget their faces and their acts of kindness. Their love and dedication was reflected in the many way they accommodated customer requests. Spa - my sister and I booked the couple spa treatment special. The spa treatment exceeded our expectations. You must try the hydrotherapy treatment!!!! We highly recommend that you give it a try. It was soooooo great that we booked another treatment for the following day. Room - our assigned room was located in the center of all the attractions which was excellent thus staying in one of the junior suites. Rooms are just as pictured on their website. Beautiful and well maintained. Overall, our experience totally exceeded our expectations. With such customer service, it is a total delight to tip to your hearts content. To all the wonderful staff members at Excellence El Carmen, thank you for making our trip unforgettably amazing. We definitely recommend to friends, family and especially to those in desperate need of being spoiled or just a little fun under the sun!

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Excellence El Carmen

Facilities

Miile Spa

A sanctuary to relieve the stresses and indulge and spoil your body in one of the wide range of treatments available. Receive complimentary access to the spa pools and fitness facilities, additional costs apply for treatments and spa services.

23 Swimming Pools

With 23 pools located around the property, some exclusively for Excellence Club guests you'll be sure to find the perfect spot for those lazy poolside days.

Weddings

With a number of perfect settings located around the resort from gazebos to beachfront locations - the Excellence El Carmen is the perfect hotel choice to say your "i dos".

Excellence El Carmen

Room Types

Junior Suite Pool View

Your spacious suite will have either a king or two double beds and includes a luxurious bathroom, with a rain shower big enough for two, double vanities and VIP toiletries. In the living space there is a fully stocked minibar, with premium spirits and bottles of wine, which can be enjoyed in your own oversized Jacuzzi for two.

Excellence El Carmen

A contemporary and luxury adults-only resort

Hayes & Jarvis Rating

Guide Price

TripAdvisor Review

Hotel highlights

Hotel Gallery

Las Olas Bar

Martini Bar

Miile Spa

Chez Isabelle Restaurant

Basmati Restaurant

Art Deco Bar

Hotel lobby

Hotel lobby

Flavor Market

Hotel Features

General Information

Main Facilities

Accommodation Type

Board Basis Options

Hotel Location

Location Highlights

Excellence El Carmen

Traveller ratings

What to Expect

Reviews

What an amazing place!

Second time here and plan on returning!

The most amazing holiday ever!!!

Fun under the sun!

My trip to excellence

Excellence El Carmen

Facilities

Miile Spa

23 Swimming Pools

Weddings

Excellence El Carmen

Room Types

Junior Suite Pool View

Suite Pool View

Junior Swim-Up Suite Pool View

Junior Suite Ocean View

Terrace Suite With Plunge Pool

Junior Suite with Private Pool

Two Storey Rooftop Terrace Suite Plunge Pool

Honeymoon Suite

Suite with Private Pool and Garden

Excellence Club Junior Suite Ocean View

Excellence Club Junior Swim-up Suite

Excellence Club Junior Suite with Private Pool

Excellence Club Two Storey Rooftop Terrace Suite with Plunge Pool Ocean View

Honeymoon Swim-up Suite

Excellence Club Honeymoon Two Storey Rooftop Terrace Suite with Plunge Pool Ocean View

Excellence Club Beachfront Honeymoon Swim-up Suite

Excellence Club Beachfront Honeymoon Two Storey Rooftop Terrace Suite with Plunge Pool

Excellence Club Imperial Suite with Private Pool

Excellence Club Imperial Suite Two Storey Rooftop Suite with Plunge Pool

Excellence El Carmen

Food & Drink

Agave

Basmati

Chez Isabelle

The Grill

Flavor Market

The Lobster House

Spice

Oregano

The Kitchen Table

Magna Club Restaurant

Aroma

Martini Bar

Aire Bar

Excellence Club Bar

Art Deco Piano Bar

Blue

Stars

Board Basis Options

Excellence El Carmen

Special Offers