When you arrive at the Excellence el Carmen you step into an all adult world of luxury. With its contemporary Caribbean style and beautiful sandy beachfront location nestled in the palm grove you are in a secluded paradise. Every detail of your holiday has been thought of and catered for, from the best cuisine, to the most luxurious spa. Stay in a lavish Excellence Club suite and enjoy a multitude of additional benefits, including early check-in and late check-out, in-room fresh flowers and sparkling wine welcome, Bvlgari® bathroom amenities, complimentary daily newspaper, fresh fruits and petit fours, a Nepresso® machine and one spa treatment per person.
The resort only permits guests aged 18 years and above
Main Facilities
Diving
Fitness facilities
Indoor pool
Nightclub
Outdoor pool
Spa facilities
Watersports
Wifi
Accommodation Type
Barefoot style
H&J Recommended
Luxury Collection
Board Basis Options
All Inclusive
Hotel Location
Location Highlights
Excellence El Carmen
Beach
Approx. 25 minutes from Punta Cana International Airport
In the quiet beachfront resort of Uvero Alto
Next door to sister hotel Excellence Punta Cana
Along the same stunning coastline as other resorts such as Bavaro
Just a short taxi ride away from downtown Punta Cana
5823 Reviews
% of travellers recommended this hotel
Traveller ratings
Excellent
4021
Very Good
1125
Average
425
Poor
144
Terrible
108
What to Expect
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Reviews
Apr 04, 2020
Wonderful Resort
We have stayed at three other Excellence resorts in Mexico, their resorts constantly exceed expectations and it will be difficult for us to stay with any other resort chain. Excellence El Carmen is no exception, it is a wonderful resort with such excellent people. We stayed at EEC for 8 nights in a beach front roof top suite. It had a large main level with all the amenities and a private roof top deck with a pool. Our room was always immaculately cleaned. The resort grounds were very well maintained. The beach was beautiful with plenty of palapas and beds. All the restaurants and room service had very good food with a lot of variety. The spa was very nice and the staff was very friendly and professional. From check in to check out, everyone was very friendly and helpful. Hector and William were great to talk to, always fun. Jordy was phenomenal and super friendly on the beach. He always went beyond what we expected. I wish I could remember all the names of the wonderful people at the resort. We appreciate all of your employees, they all do a great job and deserve the tips. They always make our trips special. We could not think of one issue while we were at the EEC or at the other properties in Mexico. It's hard to imagine that anyone could complain about the Excellence resorts. They are a step or two above other resorts.
We wish you all the best thru the hard times of limited travel. Take care and we will see you again soon!
Mar 31, 2020
wonderful trip
Droxford, United Kingdom
Great staff, great hotel and wonderful location, I will go back. The staff were so good that we looked forward to seeing them at dinner etc. The manager was more than helpful and the use of the club facilities is worth paying the extra for.
Mar 29, 2020
Spring 2020 Trip
The facility is, like other Excellence resort, a real 5 star resort. Unfortunately our trip end earlier than originally anticipated due to the COVID-19. The resort was really quiet and the ambiance was not as expected. The services was excellent and the personel was there to help us. Unfortunately, they had to make a dificult choice and they closed the resort so we had to leave earlier.
Mar 27, 2020
Incredible Service
We have been to the Excellence in Cancun Playa Mujeres and thought the food and service was wonderful. The room we got here was the best I’ve ever had at a resort. Beachfront, own pool, and a huge room.
One of the highlights was your own bartender in the room for an hour which was a little more than an hour. 😉.
Alexander Sevarino went above and beyond. Each day he would suggest a restaurant. The in room service drinks he made were the beat I’ve ever had. He might be the cocktail Casanova of the resort he was so good. Make sure to say hello and get his advice on local places to visit nearby with fresh fish and lobster on the beach. He made our trip!!!
Mar 26, 2020
Beautiful modern resort with great service/staff
London, United Kingdom
Overall we enjoyed our stay at Excellence El Carmen. The resort was beautifully and tastefully modern and the staff was amazing. Whilst the weather wasn’t good (it rained every day and was windy even though we travelled in March) we still enjoyed our holiday and the staff really tried to make it more enjoyable. There are loads of positive points: the rooms were nice, clean and comfortable; there are loads of bars and rotating food options – you are never left hungry or thirsty; the resort and décor are tasteful; plenty of activities to do; the circus evening entertainment was really entertaining (one of the few evening shows worth watching); there are lots of space and hardly ever any queues for anything; and the amazing service. The staff at the resort is a true asset and worth the emphasis: they are genuinely friendly and want you to have a great time and do whatever it takes to make your day. There are lots of staff around who are all locals and their approach is casual, friendly and tentative, which is more to our taste.
However there are things that the resort could be better: the food was rather basic and in general lacking flavour (only Magna and Spice restaurants are actually good and worth eating at, the rest are plain and uninteresting (even though the description on the menu sounds good), the included wine was very limited in choice (2 whites, 2 reds, 1 rose, sparkling only), the beach is not as nice (could be maintained/raked better, sand could be more flatter) and not so swimmable, the main pook area is relatively small and lacks atmosphere, the swim up pool (whilst nice) are generally quite cold and not enjoyable to swim in, and the location is generally quite windy (apparently this is normal on this side of the island). Overall we did enjoy our stay (always make the most of our holidays), but I would probably try another resort the next time I'm back in Punta Cana.
A sanctuary to relieve the stresses and indulge and spoil your body in one of the wide range of treatments available. Receive complimentary access to the spa pools and fitness facilities, additional costs apply for treatments and spa services.
23 Swimming Pools
With 23 pools located around the property, some exclusively for Excellence Club guests you'll be sure to find the perfect spot for those lazy poolside days.
Weddings
With a number of perfect settings located around the resort from gazebos to beachfront locations - the Excellence El Carmen is the perfect hotel choice to say your "i dos".
Your spacious suite will have either a king or two double beds and includes a luxurious bathroom, with a rain shower big enough for two, double vanities and VIP toiletries. In the living space there is a fully stocked minibar, with premium spirits and bottles of wine, which can be enjoyed in your own oversized Jacuzzi for two.
These suites offer the same amenities as the Junior Suite Pool View but offer an upgraded level of privacy. Featuring a separate bedroom, double sized balconies and a king-size bed.
With all the luxuries of the Suite Pool View, your suite comes with direct access to a private pool, linked to the main pool. Your furnished terrace comes with a loung bed, two sun beds, a hammock hanging over the pool and a swan-nick spa jet.
These spacious suites offer the same amenities as the Junior Suite Pool View plus a his and hers WC and an expansive terrace with comfortable lounge furniture, a Balinese bedand an exterior plunge pool and a king-size bed.
These romantic two-storey rooftop terrace suites offer all the amenities of the as the Junior Suite Pool View and split over two floors with a private rooftop terrace, a plunge pool and comfortable lounge furniture.
These rooms are ideal for honeymooners looking for that romantic retreat. Features the same amenities as the Junior Suite Pool View, these specious 1100sqft one bedroom suites offer a separate bedroom and living area, an oversized jacuzzi for two plus an expansive private terrace with comfortable lounge furniture.
Located on the ground floor this one bedroom suite offers a separate living area and a large outdoor space in addition to the features in the Junior Suites. In the garden you will have your own 400 sq ft pool, sun beds and furnished terrace.
The Excellence Club offers the ultimate inexclusivity and privacy. Along with an upgraded mini bar, your suite comes with Bvlgari toiletries and exclusive use of the Excellence Club facilities. In addition to all these luxuries you suite has breathtakingviews out to the Caribbean seas from you private terrace balcony orterrace.
Join the Excellence Club and stay in the Swim-up Suite for direct access to your own pool, linked to the main pool.Throughout your stay you will have adaily newspaper, fruit and petit fours delivered to your suite as well as the exclusive facilities associated with the Excellence Club.
Located on the ground floor with fully furnished terrace and a lounge bed, two sun bedsand a 300sqft. private pool with a full range of Excellence Club benefits including private check in and check out, club lounge access and upgraded mini bar and Bvlgari® bathroom amenities
Excellence Club Two Storey Rooftop Terrace Suite with Plunge Pool Ocean View
Your romantic two-storey suite offers views out to the crystal waters of the Caribbean sea, a private rooftop terrace with a plunge pool and comfortable lounge furniture, plus the exclusive benefits from the Excellence Club.
Your romantic honeymoon suite features a separate living area, plus an expansive private terrace with direct access to a semi private pool, linked to the main pool. In addition you will enjoy in room check-in and out, Butler Service for luggage and Jacuzzi decoration.
Excellence Club Honeymoon Two Storey Rooftop Terrace Suite with Plunge Pool Ocean View
The Honeymoon version of the Two-Storey Suite, includes all the benefits of the Excellence Club as well as in room check-in and out, Butler service for luggage and Jacuzzi®decoration.
Excellence Club Beachfront Honeymoon Swim-up Suite
This generously sized suite is located right on the beach with impressive ocean-front views.They feature a separate living room and an oversized Jacuzzi for two and an expansive rooftop terrace with plunge pool and lounge furniture, not to mention the additional benefits of the Excellence Club.
Excellence Club Beachfront Honeymoon Two Storey Rooftop Terrace Suite with Plunge Pool
Your large two-storey suite is right on the beach, affording it the best views of the Caribbean sea. Enjoy the ultimate in luxury with the Excellence Club benefits, including in-room checkin and out, enabling you to maximise your holiday time.
These beachfront one bedroom suites offer expansive interior space including; a separate bedroom, a full living room and a bar. Step outside and you can enjoy your own private garden with a 350 sqft. private pool. Featuring all the same amenities as Excellence Club plus in room check in and check out, butler service for luggage, a laptop and Ipad® for the duration of your stay and a day pass to Excellence Punta Cana with transportation included.
Excellence Club Imperial Suite Two Storey Rooftop Suite with Plunge Pool
Divided on two floors, you will find a living room with a cozy seating area, a bar, and a king-size bed in the bedroom. On the rooftop terrace you will find a plunge pool, lounge bedand a sofa area. Featuring all the same amenities as Excellence Club plus in room check in and check out, butler service for luggage, a laptop and Ipad® for the duration of your stay and a day pass to Excellence Punta Cana with transportation included. You can also arrange a private dinner and have a bar man available in your suite (once during your stay and booked through the concierge 24 hours prior).
Serving the best in Mexican gastronomy showcasing cuisine which is famous the world over. Perfect for groups or intimate couple dinners.
Dress code: Casual elegance, gentlemen must wear long trousers and collared shirt. T-shirts, tank tops, shorts and beach sandals are not allowed.
Basmati
Contemporary Indian cuisine specialising in India's north west region serving an a la carte menu with great decor and perfect for a romantic dinner for two.
Dress code: Casual elegance, gentlemen must wear long trousers and collared shirt. T-shirts, tank tops, shorts and beach sandals are not allowed.
Chez Isabelle
You will feel like you are spending the night in Paris with a fantastic range ofFrench dishes. Before dinner we recommend to take a visit to the wine cellar with an extensive and wide selection of the finest wines.
DINNER: 18:00 - 22:30
Opening times are always subject to change.
Restrictions:
Reservations are not required.
Dress code:
Casual elegance, gentlemen must wear long trousers and collared shirt. T-shirts, tank tops, shorts and beach sandals are not allowed.
The Grill
The Grill offers a variety of American and Brazilian cuts of meat cooked either on the grill or Rodizzio.
Dress code: Casual elegance, gentlemen must wear long trousers and collared shirt. T-shirts, tank tops, shorts and beach sandals are not allowed.
Flavor Market
Offering small plates but big on flavour, this cozy Spanish restaurant offers tapas style dining and a great wine selection to pair with.
Dress code: Casual elegance, gentlemen must wear long trousers and collared shirt. T-shirts, tank tops, shorts and beach sandals are not allowed.
The Lobster House
Serving an a la carte breakfast to start your day, and offers a wide range of lobster and seafood for lunch and dinner overlooking the ocean its the perfect spot.
Dress code:
For breakfast and lunch, casual shorts, t-shirts, sarong are welcome. Tank tops, wet clothing or swim wear are not allowed.
For dinner casual elegance, gentlemen must wear long trousers and collared shirt. T-shirts, tank tops, shorts and beach sandals are not allowed.
Spice
Serving authentic Pan-Asian dishes ranging from Japan, Vietnam, Thailand and China. Offering a la carte menu or enjoy a private Teppanyaki experience.
Dress code: Casual elegance, gentlemen must wear long trousers and collared shirt. T-shirts, tank tops, shorts and beach sandals are not allowed.
Oregano
A popular trattoria style restaurant serving Italian pizza and pasta dishes.
LUNCH: 12:00 - 16:30
DINNER: 18:00 - 23:00
Opening times are always subject to change.
Restrictions:
Reservations are not required.
Dress code:
For lunch, casual shorts, t-shirts, sarong are welcome. Tank tops, wet clothing or swim wear are not allowed.
For dinner casual elegance, gentlemen must wear long trousers and collared shirt. T-shirts, tank tops, shorts and beach sandals are not allowed.
The Kitchen Table
Offering an impressive buffet breakfast and lunch serving a wide range of international and Dominican dishes. Breakfast: 07:00 - 11:00 Lunch: 12:00 - 16:00
Magna Club Restaurant
Exclusive for Excellence Club guests and open for breakfast serving international and French influenced cuisine. For dinner enjoy the al fresco seating and elegant atmosphere. Breakfast: 07:00 - 11:00 Dinner: 18:00 - 22:30 Opening times are always subject to change. Restrictions: Reservations are not required. Dress code: For breakfast casual shorts, t-shirts, sarong are welcome. Tank tops, wet clothing or swim wear are not allowed. For dinner casual elegance, gentlemen must wear long trousers and collared shirt. T-shirts, tank tops, shorts and beach sandals are not allowed.
Aroma
For those with a sweet tooth, offering a range of breads, pastries, cakes and desserts all complimented with a fresh coffee.
Martini Bar
Located next to the lobby offering a calm and relaxing ambience open all day.
Dress code: Before 18:00 shorts and t-shirts are permitted. Tank tops, wet clothing and swim suits are not permitted. After:18:00, casual elegance - gentlemen must wear long trousers or smart shorts, and collared shirt.
Aire Bar
Enjoy the rays and the cool breeze at Aire Bar serving a variety of refreshing cocktails and beverages.
Excellence Club Bar
Sit back and relax and enjoy a drink at the Excellence Club bar.
Art Deco Piano Bar
An open-air smoking lounge, enjoy the sounds of the piano with a good wine or spirit and cigar. The perfect way to end the evening.
Dress code: Casual elegance - gentlemen must wear long trousers or smart shorts, and collared shirt.Tank tops, shorts, beach wear and flip flops are not permitted.
Blue
Enjoy a refreshing cocktail or beer without having to leave the pool at the main pool bar.
Stars
Located in the Grand Theatre - enjoy a beverage whilst watching the evening's entertainment.
Dress code:
Casual elegance, gentlemen must wear long trousers or smart shorts, and collared shirt.
Board Basis Options
All Inclusive
Full breakfast, lunch, dinner and snacks throughout the day. Ten a la carte options for dinner, two a la carte options for lunch, one buffet, one snack grill at the beach and take away wood oven pizza. 24 hour room service and pool and beach waiter service.
Unlimited fruit juice, soft drink, international premium and local alcoholic beverages.
Non-motorised watersports, including sailing, windsurfing, sea kayaking, paddle boarding, snorkeling and introductory scuba lesson. Daily activities and nightly shows.
Celebrate your honeymoon or anniversary at Excellence El Carmen and receive the following complimentary benefits and amenities:
• Welcome letter. • Basket of fresh fruits in room upon arrival. • A bottle of sparkling wine. • One special romantic dinner (restaurant). • Rose petals in the room upon arrival. • Special turn down service. • Champagne breakfast in bed (one per stay). • 15% discount on your Photo package (non applicable for wedding packages). • 15% discount on all Spa treatments.
Please note: • Hotel must be notified at time of booking and will be required to present a copy of the wedding certificate at time of check in. • Anniversary Package: Valid 7 days before or 7 days after your anniversary date. • Honeymoon Package: Valid for 3 months after your wedding date.
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5823 Reviews 
Traveller ratings
What to Expect
Reviews
Wonderful Resort
wonderful trip
Droxford, United Kingdom
Spring 2020 Trip
Incredible Service
Beautiful modern resort with great service/staff
London, United Kingdom