• Shangri-la Kuala Lumpur

Shangri-La Kuala Lumpur

A hidden paradise in the heart of Kuala Lumpur

One of Kuala Lumpur's finest hotels, the Shangri-La Kuala Lumpur is an award winning city retreat set in the sought-after Golden Triangle district and only a five minute walk from the famous Petronas Towers. Refurbished in 2009 to the highest standard, the Shangri-La is a modern city hotel with resort style amenities including a spacious decked swimming pool, tennis court and manicured gardens.

An urban oasis, luxurious facilities also include the hotel’s spa where a range of rejuvenating treatments can be enjoyed, as well as the fitness centre, sauna, steam rooms, Jacuzzi and hydro pool. Ideally located and offering a range of luxurious facilities and dining options, the Shangri-La Hotel Kuala Lumpur is ideal for couples, families and business guests wanting a relaxing break amid city landscapes. 

Hayes & Jarvis Rating
Hotel Category
Luxury
Location Type
City centre
TripAdvisor Review
Tripadvisor rating 8182 Reviews
Thean Hou Temple Kuala Lumpur

Hotel highlights

  • Scheduled city bus service
  • Free WiFi in all guest rooms and public areas

Hotel Features

General Information

  • Check-in Time:
    14:00
  • Check-out Time:
    12:00
  • 662 rooms
  • Transfer duration: approx. 55 minutes from Kuala Lumpur International Airport.

Main Facilities

  • Free parking
  • Outdoor pool
  • Spa facilities
  • Wifi

Accommodation Type

  • Luxury Collection

Board Basis Options

  • Bed & Breakfast
  • Room Only

For Families

  • Family Rooms
  • Kid's Pool

Hotel Location

Location Highlights

Shangri-La Kuala Lumpur

  • City centre
  • approx. 55 minutes from Kuala Lumpur International Airport.
8182 Reviews 93% of travellers recommended this hotel

Traveller ratings

  • Excellent 6033
  • Very Good 1574
  • Average 408
  • Poor 94
  • Terrible 73

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Oct 17, 2019

Good stay but a bit dated

Travelled with with an elderly relative and used their pick up service. The cost is far more expensive (approx £75) than a local taxi but was chosen for convenience. The ride (Mercedes) was very comfortable and we had a great driver that got us through the horrendous evening rush hour traffic. I would take the express train next time as it took 2.5 hours to get from the airport to the hotel at 6pm The hotel deal Stay 3 pay 2 via golden circle membership The Hotel Big international hotel with a spacious reception. It has multiple restaurants and is well located. Take a short walk (5 mins) to the monorail to connect you to the city or a 10 min stroll to the Petronas towers/Suria Mall/Park/Aquarium. The Room - Club Level I cannot remember the room number but the first night was not great. my room was on the same side of the street as a local night club and i heard music until the early hours. This was remedied the next day and i was moved to room 2216 - which was quite. The bed was a bit hard for me but the housekeeping team added another mattress topper without question. The rooms are also looking a bit dated. I have stayed in another Shangri-La and it had a more modern feel. The Club Excellent choice of food in a tranquil environment. This option really helped as we spent very little money on eating out as a result of the complimentary high tea, pre-dinner canapes and happy hour bar. The team here were very helpful and provided great customer service. The Team Overall the whole team were polite, courteous, friendly and always helpful.
Oct 16, 2019

Thoroughly enjoyed our stay

Stafford, United Kingdom

We stayed at the Shangrila on a very short stop over in Kuala Lumpur on our way to Borneo. It was just what we needed after our long flight from London. Lovely clean, spacious room with great view. Helpful staff, lovely food, especially the meal we had in the Chinese restaurant. Nice gardens with swimming pool to relax in and with in easy walking distance of the KL Tower and the Petronas Towers. Highly recommended.
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Shangri-La Kuala Lumpur

Facilities

Health Club

The Health Club is equipped with the latest state-of-the-art cardio training and strength equipment.

Shopping Arcade

Free Scheduled City Bus Service

Swimming Pool

The sheltered swimming pool is lined by sun loungers and greenery to create an urban oasis, whilst for little ones there is a paddling pool, ensuring that they are safe and secure.

Tennis Court

A tennis court is available at the hotel.

Shangri-La Spa

The Shangri-La Spa features a wide selection of beauty and wellbeing treatments to leave you feeling rejuvenated and relaxed. There is also a Jacuzzi, hydro pool and steam and sauna rooms.

Complimentary Wi-Fi is available across the Hotel

Shangri-La Kuala Lumpur

Room Types

Bedroom

Deluxe Room

Deluxe Rooms come with 37 square metres of living space and feature views of the city or gardens and a luxury marble bathroom with marble shower. Complimentary Wi-Fi is provided for your convenience.

  • Air Conditioning
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included

Horizon Club Executive

Horizon Club Executive Rooms come with 39 square metres of living space and include access to the Horizon Club Lounge. Your spacious marble bathroom comes with a bathtub and separate shower and complimentary Wi-Fi is provided throughout your room for your convenience.

Horizon Club Benefits include:

  • Private check-in and check-out
  • Luxury private lounge and business centre facilities
  • Complimentary daily buffet breakfast
  • Fresh fruit basket daily
  • Complimentary wifi in room and lounge
  • Complimentary evening cocktails from 5pm-7pm

  • Air Conditioning
  • Bath
  • Hairdryer
  • Minibar
  • Satellite/Cable TV
  • Separate Shower
  • Towels included
Shangri La Kuala Lumpur

Premier Room

Premier Rooms come with 42 square metres of living space and feature views of the city or towering views of the gardens. Your spacious marble bathroom comes with a bathtub and separate shower and complimentary Wi-Fi is provided throughout your room for your convenience.

  • Air Conditioning
  • Bath
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
Bedroom

Executive Room

Executive Rooms come with 39 square metres of living space and feature views of the city or gardens and a luxury marble bathroom with bathtub and separate shower cubicle. Complimentary Wi-Fi is provided for your convenience.

  • Air Conditioning
  • Bath
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included

Premier Room(BB)

Horizon Premier Room

Deluxe Room(BB)

Executive Room(BB)

Premier Selection Suite

Shangri-La Kuala Lumpur

Food & Drink

Smoothie Bar

Lemon Garden 2Go

Grab a bite at the Lemon Garden 2Go restaurant and enjoy fresh takeaway desserts, cakes, sandwiches and salads.Opening TimesMonday to Saturday 8am - 6.30pmClosed on Sundays and public holidays Restrictions: Smoking is not permitted in Lemon Garden 2Go. Dress code: Casual

Restaurant

Lemon Garden Café.

This all-day dining restaurant offers modern Malaysian, Indian, Chinese and Italian cuisines. Watch your food being prepared live by talented chefs in sparkling open-kitchens. Restrictions: Smoking is not permitted in Lemon Garden Café. Dress code: Casual

Restaurant

Lafite Restaurant

This award-winning fine dining restaurant serves classic French dishes and haute cuisine in luxurious surroundings.Opening TimesLunch - Monday to Friday - 12noon to 2.30pmDinner - Monday to Saturday - 7pm to 10.30pmClosed on Sundays and public holidays Restrictions: Smoking is not permitted in Lafite. Dress code: Smart casual.

Horizon Club Lounge

The Horizon Club Lounge is exclusive for Horizon Club guests.

Restaurant

Shang Palace Restaurant

Shang Palace Restaurant serves the finest authentic Cantonese cuisine in ancient Chinese grandeur.Opening TimesLunch - Monday to Saturday - 12noon to 2.30pmSunday and Public Holidays - 10.30am to 2.30pmDinner - Daily - 6.30pm to 10.30pm Restrictions: Smoking is not permitted in Shang Palace. Dress code: Smart casual

Zipangu Restaurant

Zipangu Restaurant features a walk-in wine and sake celler, individual sushi creations, grill and kappou counters as well as private and a-la carte dining areas.Opening TimesLunch - Monday to Friday - 12 noon to 2.30pm Saturday and Sunday - 11.30am to 2.30pmDinner - Daily - 6.30pm to 10.30pm Restrictions: Smoking is not permitted in Zipangu. Dress code: Smart casual

Arthur's Bar & Grill

Arthur's Bar & Grill

Arthur's Bar & Grill is a typical Manhattan style bar and grill. Here you can choose from an array of refreshing beers, delicious wines and signature cocktails, accompanied by international and local bites.Opening TimesMonday to Thursday - 12noon to 1am Friday, Saturday and eve of Public Holidays - 12noon to 2amSunday and Public Holidays - 5pm to Midnight Restrictions: Arthur's Bar & Grill accommodates both smoking and non-smoking guests. Dress code: Casual

Lounge

Lobby Lounge

Lobby Lounge has views of gardens and is the perfect place to relax with a drink. In the evening there is a live band. Restrictions: Lobby Lounge accommodates both smoking and non-smoking guests. Dress code: Smart casual

Poolside Terrace

The quaint Poolside Terrace serves drinks and snacks and is the ideal space in which to relax.

Board Basis Options

Room Only
Bed & Breakfast
Shangri-La Kuala Lumpur

Family Friendly Facilities

Kids Pool

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