• a car parked in front of a building

Eastern & Oriental Hotel, Penang

A grand colonial elegant hotel

Eastern & Oriental Hotel, Penang, is a grand elegant and luxurious property, ideally located in the centre of Geroge Town, this is hotel is a great basis for those wanting to go out and discover this UNESCO heritage site, whilst the infinity swimming pool and various restaurants and bars also makes it a great place to relax.

Accommodation is set in two different wings of the hotel, the Heritage wing is the original building and the heritage heart of the hotel, where as the Victory Annexe wing has a classic nodern design whilst still retaining the rich history and culture of this Eastern & Oriental Hotel.

Hayes & Jarvis Rating
Hotel Category
Location Type
City centre
TripAdvisor Review
Tripadvisor rating 4651 Reviews
Georgetown Street Art

Hotel highlights

  • Located in the Centre of George Town
  • Infinity swimming pool
  • Colonial building
  • Amazing views of the Andaman Sea

Hotel Features

General Information

  • Check-in Time:
  • Check-out Time:
  • 122 rooms

Board Basis Options

  • Bed & Breakfast

Hotel Location

Location Highlights

Eastern & Oriental Hotel, Penang

  • City centre
  • approx. 25 minutes from Penang Airport
4651 Reviews 88% of travellers recommended this hotel

Traveller ratings

  • Excellent 3050
  • Very Good 1053
  • Average 336
  • Poor 140
  • Terrible 72

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Jan 26, 2020

Fantastic oasis of tranquility full of history and charm

This is one of the nicest hotels we stayed at during a recent couple's trip to Asia. It's full of history yet recently renovated. The Heritage wing rooms have stunning views, are very spacious and come with a butler and minibar included as well as one of the best bathrooms and beds in Malaysia. The staff is wonderfully attentive and the food and cocktails absolutely delicious. Dont miss out on the SPA which is excellent too and decently priced. It's a grand hotel from a time gone by and we'd go back to Penang just to stay there again.
Jan 26, 2020

Disorganised and overpriced

London, United Kingdom

The hotel has had some refurbishment in the Heritage wing which has led to confusion and disorganisation in the standard offered to guests who are all paying a high price for this famous hotel. The hotel now lacks any kind of exercise room. The Cornwallis room is very disorganised with small tables, super slow service, staff who are poorly trained and not aware of basic hotel requests, such as a drinks menu. The room information linked to the refurbishment is particularly weak, with no explanation given on what times, breakfast, snacks, dress code or drinks may be available in any hotel service room. The E&O is in a good location with nice rooms and bay aspect. The beds are comfortable and the rooms are clean, but high priced.
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Eastern & Oriental Hotel, Penang



Guests can make good use of the Exercise Suite which is equipped with steam and sauna facilities. A new fully-equipped state-of-the-art gym will open in the Victory Annexe in the near future.

Swimming Pool

Located in the Victory Annexe, is the infinity swimming pool with an extensive view of the Andaman sea, this is a great place to relax after a busy day of sightseeing and to watch the sunset of the Andaman Sea.

Pañpuri Organic Spa

Relax, revitalise and rejuvenate at the Pañpuri Organic Spa located on the 6th floor of the Victory Annexe.

Eastern & Oriental Hotel, Penang

Room Types

Corner Suite

Corner suites are an extensive 123 sq m, with separate living area, guest washroom, expansive balcony and dining area with sea view. The bathroom features double vanity counters, a claw and ball long bath with separate rainforest shower.

  • Bath
  • Minibar
  • Safe
  • Separate Shower
  • Telephone
  • Towels included

Studio Suites

Studio Suites are located in the newer of the two wings, the Victory Annexe, with a separte living area and bedroom and 55sq m these rooms are spacious and elegnatly decorated in a modern classic design. Bathrooms are luxuirious with marble floors and twin vanities.

  • Bath
  • Minibar
  • Safe
  • Separate Shower
  • Telephone
  • Towels included

Deluxe Suite

Situated in the orignal Heritage wing Deluxe Suites are a spacious 58 sq m have sea views with a separate living area, bedroom and luxurious bathroom. Attended to by the E&O's legendary butler service, each suite offers the perfect invitation to step back into the refined elegance and colonial grandeur of a golden age.

  • Bath
  • Butler Service
  • Minibar
  • Safe
  • Separate Shower
  • Telephone
  • Towels included

George Town Suite

City/Courtyard-view suite with three spacious areas; lounge, bedroom and luxurious bathroom.Situated in the orignal Heritage wing George Town suites are a spacious 79 sq m and have views of the city/ courtyard with a separate living area, bedroom and luxurious bathroom. Attended to by the E&O's legendary butler service, each suite offers the perfect invitation to step back into the refined elegance and colonial grandeur of a golden age.

  • Bath
  • Butler Service
  • Minibar
  • Safe
  • Separate Shower
  • Telephone
  • Towels included

Corner Suite (victory Annexe)

Georgetown Suite (heritage Wing)

Deluxe Suite (heritage Wing)

Studio Suite (victory Annexe)

Eastern & Oriental Hotel, Penang

Food & Drink

Farquhar's Bar

This old English-style bar with it's deep armchairs and long dark wood bar, exudes an exclusive private club room atmosphere - the perfect setting for another round of sundowners.


1885, represents the year that Eastern & Oriental Hotel, Penang, offering classical yet contemporary cuisine in an elegant environment in the finest traditions of colonial style dining.

Sarkies Corner

This colonial coffee shop, one of Penang's best-loved eateries, offers a selection of delicious local & international fare.


This new addition to the culinary oasis of George Town excites the senses and takes your dining experience to a whole new level by offering a wide selection of local and international fare served buffet style.

The Planters Lounge

The Planters Lounge in the Victory Annexe is a private lounge exclusively for guests staying in the Victory Annexe, serving complimentary breakfast, coffee/tea throughout the day as well as evening cocktails. However, guests from both wings are welcome to dine at Planters Lounge and order from the ala carte menu.

The Poolside Terrace

The Poolside Terrace is a unique pool bar and restaurant located on Level 6 of the Victory Annexe building. Enjoy E&O's signature cocktails, order some light snacks and refreshments, take in the sea breeze and savour spectacular views of the sunset and the Andaman Sea.