• Shangri-La`s Golden Sands Resort

Golden Sands Resort by Shangri-La

Family friendly tropical escape

Ideal for beach and culture lovers alike and a haven for all, the recently refurbished Golden Sands Resort is situated on the white sands of Batu Ferringhi Beach and just a short walk from the night markets. A complimentary shuttle to George Town runs at certain times of the day for your convenience while back at this tropical resort there's plenty to keep all ages entertained, including a kids' club, adventure zone, children’s swimming pool and children’s menus available at two out of four restaurants.

While the younger guests play, enjoy a pampering treatment at the Chi Spa which is decorated with Malay and Peranakan influences. Alternatively relax in one of the two lagoon swimming pool, enjoy drinks at the two comfortable lounges, play some golf on the small golf course, visit the onsight eco centre and Turtle care project or enjoy a range of activities. These include tennis, table tennis, beach volleyball, beach football, petanque and Tai Chi facilities.

Hayes & Jarvis Rating
Information about hotel ratings
Average: 4.5 (1 vote)
Hotel Category
Deluxe
Location Type
Beach
Recommended For
Family Friendly
TripAdvisor Review
Tripadvisor rating 3948 Reviews
Georgetown Street Art

Hotel highlights

  • Close to the night market
  • Great for families
  • Adventure Zone Entertainment Centre
  • On the beach

Hotel Gallery

Hotel Features

General Information

  • Check-in Time:
    14:00
  • Check-out Time:
    12:00
  • 395 rooms
  • Transfer duration: approx. 45 minutes from Penang Airport.

Main Facilities

  • Fitness facilities
  • Golf
  • Outdoor pool
  • Spa facilities
  • Watersports
  • Wifi

Accommodation Type

  • H&J Recommended

Board Basis Options

  • Bed & Breakfast

For Families

  • Babysitting
  • Family Entertainment
  • Family Rooms
  • Kid's Club
  • Kid's Pool

Hotel Location

Location Highlights

Golden Sands Resort by Shangri-La

  • Beach
  • approx. 45 minutes from Penang Airport.
3948 Reviews 78% of travellers recommended this hotel

Traveller ratings

  • Excellent 1506
  • Very Good 1432
  • Average 590
  • Poor 236
  • Terrible 184

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Mar 28, 2020

Great stay

Birmingham, United Kingdom

A late review as we’ve been busy isolating since our return. 😂😂 We spent 17 days at the hotel and returned home feeling totally relaxed. Pros We booked a superior sea facing room and it was worth spending the extra money Breakfast - plenty of choice, attentive staff Housekeeping - a wonderful lady who went over and above her housekeeping duties to help us on a day my wife was feeling ill Reception - knowledgeable and friendly Security staff - respectful young men Cons Guests who continually saved sun beds from the previous night, putting towels and books when they left for the day, sometimes saving 4 sunbeds, 2 in the sun and 2 in the shade plus a table with a umbrella- not sure how you can stop these people Weekends were manic, the only time we hated using the restaurant as the children were allowed by their parents to run around and throw food around Would we return, absolutely. We look forward to the coronavirus situation resolving so we can return Thanks to all of you for a wonderful holiday
Mar 12, 2020

Amazing stay but need improvement for service

Penang Island, Malaysia

We booked for 7 days 6 nights at Rasa Wing Deluxe Suite. We love the spacious room and the soaking tub. The breakfast food selection was good too. The beach and tropical setting make us feel so relax. The thing that we were disappointed was the service. The crews were alright vut can be warmer in a 6 stars hotel, also the front desk sometime is not staffed, there were a few times we had to wait for the staff to show up. And upon our check in time, we waiting for good 15 -20 minutes because there were only 2 counter at Rasa Wing. For check out, another 15 minutes wait.
View all
Golden Sands Resort by Shangri-La

Facilities

Gymnasium

Fitness Centre

The resort features a fully equipped fitness centre.

Par 3 Golf Course

Located next door at Shangri La's Rasa Sayang Resort and Spa

Turtle Care Project & onsite Eco Centre.

The resort features a Turtle Care Project and onsite Eco Centre.

Complimentary Shuttle to George Town

Sports & Entertainment

The resort features a nine hole golf course whilst natural excursions can be enjoyed close by such as jungle treks.Sporting facilities include: tennis, table tennis, beach volleyball, beach football, petanque and Tai Chi.

a resort near the water lined with palm trees

Two Swimming Pools

The resort has three lagoon-shaped pools which are set within the gardens. There is an activities pool with a whirlpool and a children’s swimming pool with a waterslide.

Chi Spa

The Chi Spa offers refined settings in which to enjoy a pampering well-being treatment and features Malay and Peranakan influences with its rich timber wood flooring and stone walls. Surrounded by 30 acres of lush gardens, this spa offers a haven of luxury and tranquillity. Experience massages, exercise, stretching, hydrotherapy and meditation here.

Complimentary Wi-Fi is available across the Resort

Golden Sands Resort by Shangri-La

Room Types

Superior Hillview room

Superior Hillview

Superior Hillview Rooms come with 36 square metres of living space and are comfortable, complete with traditional Malay touches and complimentary Wi-Fi. Your bathroom features a soaking tub and shower.

Show room facilities
  • Air Conditioning
  • Bath
  • Fridge
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Shower over bath
  • Telephone
  • Towels included

Deluxe Sea Facing Family

Deluxe Sea Facing Family Rooms consist of two interconnecting Deluxe Seafacing Rooms. Complimentary Wi-Fi is provided.

Show room facilities
  • Air Conditioning
  • Bath
  • Fridge
  • Safe
  • Satellite/Cable TV
  • Sea View
  • Separate Shower
  • Shower over bath
  • Telephone
  • Towels included
Superior Hillview Family Room

Superior Hillview Family

Superior Hillview Family Rooms consists of two interconnecting Superior Hillview Rooms. Complimentary Wi-Fi is available.

Show room facilities
  • Air Conditioning
  • Bath
  • Fridge
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Shower over bath
  • Telephone
  • Towels included
Deluxe Seafacing Room

Deluxe Sea Facing Room

Deluxe Sea Facing Rooms come with 30 square metres of living space and feature a balcony overlooking the pool and sea. Your bathroom features a bathtub and shower whilst complimentary Wi-Fi is provided for your convenience.

Show room facilities
  • Air Conditioning
  • Bath
  • Fridge
  • Safe
  • Satellite/Cable TV
  • Sea View
  • Separate Shower
  • Shower over bath
  • Telephone
  • Towels included
More images

Executive Sea View

Executive Sea View rooms come with 30 square metres of living space and are located on the resorts higher floors with great sea views. Your bathroom features a bathtub and shower, whilst complimentary Wi-Fi is provided for your convenience.

Show room facilities
  • Air Conditioning
  • Bath
  • Fridge
  • Safe
  • Satellite/Cable TV
  • Sea View
  • Separate Shower
  • Shower over bath
  • Telephone
  • Towels included
a bedroom with a large bed in a hotel room

Deluxe Sea Facing

Deluxe Sea Facing Rooms come with 30 square metres of living space and feature a balcony overlooking the pool and sea. Your bathroom features a bathtub and shower whilst complimentary Wi-Fi is provided for your convenience.

a large bed in a hotel room More images

Executive Seaview

Executive Sea View rooms come with 30 square metres of living space and are located on the resorts higher floors with great sea views. Your bathroom features a bathtub and shower, whilst complimentary Wi-Fi is provided for your convenience.

Deluxe Seafacing Family

Golden Sands Resort by Shangri-La

Food & Drink

Garden Cafe

Garden Café

Garden Café serves international cuisine and local favourites. This open-air café overlooks the gardens. A children's menu is also available. Restrictions: Smoking is not permitted. Dress code: Casual.

Restaurant

Sigi's Bar and Grill

Sigi's Bar and Grill is located on Batu Ferringgi beach and serves a wide selection of dishes and a children’s menu in casual settings. Dish options include steak, wood-fired pizza, sandwiches, pastas and local Asian options. The outdoor upper deck is a signature feature where guests can enjoy panoramic views of the beach. A range of alcoholic and non-alcoholic beverages are available at the bar. Dress code: Casual. Swimwear is allowed in the daytime.

Cool Lounge

Cool Lounge

Enjoy tea, coffee, bottled juices, pastries, cakes and sandwiches in the Cool Lounge and a range of entertainment options including internet stations, board and card games, books, magazines, newspapers and TV's. Restrictions: Smoking is not permitted. Dress code: Casual dress code.

Lobby Lounge

The Lobby Lounge is open-air and overlooks the gardens and pools, serving refreshments and light snacks. Dress code: Casual.

Board Basis Options

Bed & Breakfast
Golden Sands Resort by Shangri-La

Family Friendly Facilities

Adventure Zone

Adventure Zone

The largest indoor playground of its kind, the Adventure Zone is Shangri-La's unique family entertainment centre. Three categories of exciting drop slides and multiple sections of modular play equipment provide fun times in a safe and fun-filled environment for children and teenagers.

Kid's Club

The Kid's Club is open 10.00 until 12 noon and 14.00 until 17.00.

Kids Pool

Splash Zone

The Splash Zone provides endless fun for the little ones with water features that include tipping water buckets, butterfly sprays, turtle water sprays, rainbow sprays, floor water jets, tipping cones,water cannons and two twisting water slides.

Toddler Zone

Located within the Adventure Zone, the Toddler Zone is designed for children below 4 years. The Toddler Zone includes a ball pit, mini slide and numerous climbing and exciting play modules.

Golden Sands Resort by Shangri-La

Special Offers

Early booking discount

Save up to 10% on accommodation for stays 3-4 nights from April 2017

Early booking discount

Save up to 15% on accommodation for stays 5-6 nights from April 2017

Early booking discount

Save up to 20% on accommodation for stays 7-9 nights from April 2017

Early booking discount

Save up to 25% on accommodation for stays 10 nights or more from April 2017

Early booking discount

Early Booking Discount

Bookings must be made 45 days or more before travel.

Early booking discount

Save up to 35% on accommodation for stays until March 2017

Early booking discount

Save up to 20% on accommodation for stays over Christmas 2016

Early booking discount

Save up to 20% on Family rooms for stays until December 2016

Early booking discount

Save up to 25% on Family rooms for stays until December 2016

Early booking discount

Save up to 30% on accommodation for stays 10 nights or more in December 2016

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