Sugar Beach

Beautiful Colonial family style resort

This beautiful colonial-style resort is on the picturesque West Coast of Mauritius, set within 30 hectares of tropical gardens and flanked by a white sand beach. With architecture reminiscent of a sugar plantation, and family friendly luxury throughout; Sugar Beach Resort & Spa by Sun Resorts offers fine Mauritian hospitality, elegant guestrooms and fabulous sports and activities. The main pool has a whirlpool and separate kids' area whilst the south pool is in a quieter area. Restaurants include beachfront lunches and delicious dinner buffets, and bars open through the night with live music and dancing.

Hayes & Jarvis Rating

Average: 5 (1 vote)

Guide Price

€1,829 per person

Hotel Category

Deluxe

Location Type

Beach

Recommended For

Family Friendly

TripAdvisor Review

5526 Reviews

Read reviews

Hotel Gallery

Hotel Features

General Information

Check-in Time:
14:00
Check-out Time:
11:00
258 rooms
Transfer duration: Approx. one hour from Mauritius Airport.
There is no lift access in the hotel

Main Facilities

Diving
Fitness facilities
Free parking
Golf
Outdoor pool
Spa facilities
Watersports
Wifi

Board Basis Options

All Inclusive
Full Board
Half Board

For Families

Babysitting
Family Rooms
Interconnecting Rooms
Kid's Club
Kid's Pool
Teen's Club

Hotel Location

Location Highlights

Sugar Beach

Beach
Approx. one hour from Mauritius Airport.

5526 Reviews

91% of travellers recommended this hotel

Traveller ratings

Excellent 3864
Very Good 1136
Average 328
Poor 116
Terrible 82

What to Expect

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Reviews

Mar 25, 2020

Very friendly staff and perfect hotel

I felt I needed to right a review on this hotel . As my wife and myself visited this hotel this month on a two week holiday with the travel adjacent KUONI . The staff in this hotel were perfect very friendly. The food was lovely and the hotel situated on a perfect coast line of Mauritius. Unfortunately 2 days into our stay the island had 3 reported Corona Virus outbreaks on the other side of island from locals returning off cruise ship which escalated to 14 cases on the island within a week. The Mauritian government desiding to rightly so close the boarders of the island to protect themselves which effected flights in and out from from the island . And rightly so everybody became very scared including obviously the staff of the hotel of the Pandemic Viras that had struck there island . The hotel and staff tackled this problem to the best that they possibly could which was perfectly dealt with . Yes there was confusion at times but understandable being that no Pandemic virus of this scale has every been tackled in later years . Very scary stuff but hats off to the hotel staff for dealing with this the best way possible. We were then moved to La Pirogue . The hotel's sister hotel next door to manage guests all in one hotel . Which wasnt ideal to have to move but was the correct decision to contain visitors this hotel was far from full with plenty of room . Plenty of hygiene points to wash hands . A nurse every morning to take temperature of every person before breakfast. Staggering of dinner time . Yes not the best holiday of our life but this was due to a Corona Virusout break on the island which started on the island. Both these hotels tackled the outbreak to the best of there abilities and the staff although scared stayed as friendly as possible. A big thank you to all

Mar 25, 2020

Wonderful hotel and staff

My husband and I recently stayed at Sugar beach but unfortunately our holiday was curtailed due to the coronavirus pandemic and consequent island lockdown. During our stay we cannot praise the staff enough-they were friendly, attentive and helpful even though they were worried during this awful time. The hotel is in a beautiful setting and is very clean with everything you'd expect from a 5 star hotel. The fruit platter on arrival was a nice touch. I could not believe the review from one other guest about the food and that all s/he had one evening was bread due to the lack of choice??!! The buffet choice was more than adequate along with the a la carte evenings. Unfortunately, we didn't manage to eat at the other restaurants due to closure because of the virus but this was totally acceptable in the circumstances. There were plenty of notices informing guests of the changes. We wish all the staff well and hope they keep well. We will definitely be back in happier times and it will be interesting to see the differences as the hotel is now undergoing refurbishment.

Mar 21, 2020

5 Star facilities... poorly executed

We arrived at Sugar Beach on 13th Mar staying AI for 10days.... I write this with 2 days remaining. Please be aware the last 3 days of our trip have been understandably restricted by coronavirus so I am not factoring this into our review where possible. Pros - In general hotel facilities are decent and have a 5 star feel. - Garden & grounds are a real wow factor. - Beach is stunning, boat house activities are great, beach sunsets amazing. - Refurbed rooms are of good standard with great views - Housekeeping spot on with regular replenishment of towels etc turn down service and a friendly smile every time you bumped into their team. - Food has been pretty good all round, excellent meals at Citronella, Bhudda Bar & Coconut cafe (la pirogue). Buffet 7/10 but most nights no buffet but set menu instead, which was actually far better! Cons - Guest relations, service and communication - First 5 days of our trip hotel was not as expected. No pool drinks service, no background music, no activities offered minimal evening entertainment etc. Sounds silly but all adds to overall feel of the place during the day - a stroll down the beach to La pirogue felt far more “alive” and still extremely chilled. - Again for first 5 days Service was incredibly slow and frustrating when it was quite common to see groups of 5+ staff chatting to one another whilst your struggling for 20 mins to order a drink. Happened regularly in Mon plaisir, Beach bar and Bhudda bar. - Day 6 arrived with a surge of new guests to the hotel and all of a sudden the place woke up! Service became quicker, pool service began, staff seemed much more chatty and smiley and day activities started to become more apparent with even a cooking demo by the pool (this is sort of what I expect from this level of hotel). - Communication throughout the entire trip (especially amidst coronavirus lockdown) has been extremely poor across the hotel. Very little info on evening activities ie what restaurants offer, what buffet theme or what entertainment was on, you sort of have to go and suss it all out. Given you have to book a la cartes in advance due to demand, it makes planning your evenings very tricky! The last two days of our trip the island has been on coronavirus lockdown, the hotel still has plenty of guests but all a la carte restaurants, boat house, pool bars and even pool towels have closed. I understand this may be required during a lockdown but there has been ZERO communication from the hotel on what is happening and what to expect. We have had to find out from speaking to other guests. - This hotel should not be labelled 5 star with this type of service and communication. I don’t want to sound entirely negative so will end on a few highs... ...some stand out staff (aces in a bad hand!) that are worthy of a mention. - Tiriven (pool service) - incredible service and extremely attentive. Knows what you’re after without having to ask. Works his socks off all day up and down the beach! - Yanish (brasserie waiter) - friendly, and extremely good service. Fastest service we had all week!! - Citronellas team - we had a great experience every time went, team were great. - La Pirogue (everyone we came across) including La Morne and Coconut cafe staff. To summarise - great facilities, stunning setting, good food and nice room but let down by poor service (except a few), terrible communication and a strange empty/part-closed feeling to the hotel! From what we have seen we would book La Pirogue next time instead!

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Sugar Beach

Facilities

Fitness Centre

With modern equipment and the option of personal training, the fitness centre is a great place for a workout.

18-Hole Golf Course

Guests of Sugar Beach can visit the Tamarina Golf Club with special rates and shuttles available right from the hotel.

The Aura Spa

Offering overall well being and a sense of peace, the spa at Sugar Beach is a lavish sanctuary. Enjoy a massage or beauty treatment, venture into the Hammam, and relax afterwards in the tranquil spa gardens. Hammam access is complimentary to guests with booked treatments. Reservations required.

Land Sports

From bicycle hire to volleyball, badminton, and table tennis; there are plenty of things to do on land at Sugar Beach.

Two swimming pools

The main pool is an appealing focal point to holidays at Sugar Beach, and the second South Pool is a calmer and quieter option.

Six Tennis Courts

Equipment hire is available for tennis, with floodlit courts for night play in the cooler air.

Watersports

Watersports include complimentary kayaking, glass-bottom boat trips, snorkelling and windsurfing. For an additional cost you'll enjoy PADI certified diving, water skiing, and parasailing.

Sugar Beach

Room Types

Garden Manor House

With lovely garden views and located in the main manor house, these comfortable rooms feature a contemporary colonial style and a choice of one king sized bed or twins. Enjoy a bath with shower in the bathroom and relax on your furnished balcony or patio.

Show room facilities

Air Conditioning
Balcony or Terrace
Bath
Hairdryer
In Room WiFi
Ironing Facilities
Minibar
Safe
Satellite/Cable TV
Shower over bath
Tea & Coffee Facilities
Telephone
Towels included

Sea Facing Villa

The separate "Villa houses" are sea facing with twin or king size beds and nestled in the gardens. The view from the furnished balcony is of the tropical gardens and located on the ground of first floors.

Show room facilities

Air Conditioning
Balcony or Terrace
Bath
Hairdryer
In Room WiFi
Ironing Facilities
Minibar
Safe
Satellite/Cable TV
Shower over bath
Tea & Coffee Facilities
Telephone
Towels included

Sea view Manor House

Located in the iconic manor house and offering stunning sea views from the balcony or terrace, these rooms come with either a king or twin beds, shower over the bath and enjoy attentive service provided by a butler.

Show room facilities

Air Conditioning
Balcony or Terrace
Bath
Butler Service
Hairdryer
Ironing Facilities
Minibar
Safe
Satellite/Cable TV
Sea View
Shower over bath
Tea & Coffee Facilities
Telephone
Towels included

Beach Front Villa

Located on the ground or first floors of the Villa are closest to the beach which can be enjoyed from your balcony or terrace. These rooms have either two queen beds or one king sized bed, perfect for waking up and taking in the view after a comfortable nights sleep.

Show room facilities

Air Conditioning
Balcony or Terrace
Bath
Hairdryer
In Room WiFi
Ironing Facilities
Minibar
Safe
Satellite/Cable TV
Sea View
Separate Shower
Tea & Coffee Facilities
Telephone
Towels included

Family Suite

Family Suites can be located in either the Manor House or Villas, on the ground or first floors. They consist of two guaranteed interconnecting rooms, one with a king sized bed and other with twin beds. From your private balcony or terrace you'll enjoy garden views.

Show room facilities

Air Conditioning
Balcony or Terrace
Hairdryer
Ironing Facilities
Minibar
Safe
Satellite/Cable TV
Tea & Coffee Facilities
Telephone
Towels included

Sea View Family Suite

Show room facilities

Air Conditioning
Balcony or Terrace
Flatscreen TV
Hairdryer
In Room WiFi
Internet
Safe
Satellite/Cable TV
Sea View
Shower over bath
Tea & Coffee Facilities
Telephone
Towels included

Sugar Beach

Food & Drink

La Brasserie

This main bar is open early in the morning for continental breakfasts and stays open through the day, serving up a choice of fine spirits and a selection of house and international beers. Continental Breakfast available from 04:00am

Beach Trolley Bar

Sit back and relax on the beach, with drinks and light snacks brought right to your chair.

Tides Bar

Enjoy refreshing tropical drinks by the pool and the ocean, with afternoon tea available and late night offerings of live music, DJs and dancing.

Mon Plaisir

Serving a full English or continental breakfast each morning, and open again at dinner for rich international buffets and show cooking. Restrictions: Breakfast: 07:30am to 10:00amDinner: 19:00pm to 22:00pm

Citronella’s Café

This Italian style café serves up light lunches followed by authentic Italian cuisine for dinner, and the bar is open through the day.

Tides

Situated at the beach, Tides opens for a lunch and dinner service, offering seafood and international cuisine in a laid back setting.

Paul & Virginie Restaurant

Guests staying at the Sugar beach can visit this restaurant at the sister hotel La Pirogue. Its traditional Mauritian cuisine is available for lunch and dinner, with seafood and delectable stir fries.

The Sports Bar

This chic bar is close to the tennis courts and sports centre, and offers big screen entertainment, pool tables, and drinks til late.

Citronella’s Bar

Next to Citronella's Café, this bar is located by the water and features a terrace where you can sip drinks under the sun and stars.

Board Basis Options

All Inclusive

FOOD: Buffet continental and full breakfast at Mon-Plaisir international restaurant. Enjoy an à lacarte lunch or dinner at Citronellas authentic Italian café. If you fancy a seafood option, the Tides is open for lunch and dinner. Dinner can be situated at Mon Plaisir or Citronellas Cafè. Along with the above restaurants, you can also taste the snacks available at the 'Beach Trolley Bar. If you are out and about doing an excursion for the day, lunch snack boxes are available on request.

DRINK: With a choice of quality wines, spirits, local beers, international cocktails and soft drinks available you will never go thirsty. Enjoy a wide selection of refreshments at the Sports Bar, Mon Plaisir or Citronellas bar, open from 10:00am to 23:00pm. Relax by the pool with beverage from the Beach Trolley. Along with unlimited drinks in the resort, you will also have a minibar located in your room. The minibar is refilled daily with soft drinks, water and local beer.

ACTIVITIES: Use of the tennis centre, gym, table tennis, beach-volley and fitness classes. Unlimited green fees at the championship 18-hole golf course, Ile aux Cerfs. Free access to Ile aux Cerfs Leisure Island including complimentary boat transfer from Pointe Maurice within operating hourse. Enjoy windsurfing, sailing, kayaking, pedal boats, snorkeling and aglass bottom boat trip. Variety of entertainment every night, including live music, shows or DJ as per the hotels program. Standard WI-FI in all rooms and selected public areas. Teens club/Kids club option daily. From ages 3-17.

Half Board

Breakfast and dinner in Mon Plaisir restaurant or a la carte in Citronella's Café*, guests can also dine in Thatches restaurant at La Pirogue*.*Restrictions apply

Full Board

Breakfast, lunch and dinner available at Mon Plaisir and Citronella's Café.

Sugar Beach

Family Friendly Facilities

Kids' Club

Complimentary activities and facilities tailored to children ages 2 to 11 years of age, including tennis and themed evenings. Babysitting is also available for children aged 2 to 3. Babysitting subject to booking and extra charge.

Teens Club

An activities and sports programme has been created at the resort for teens who want to have fun and socialise on holiday.

Sugar Beach

Special Offers

Sale campaign

Winter Sale Offer

Book before 30th April to save up to 50% on your 2020 accommodation.

Blackout dates may apply.
Not combinable with any other offer.

Travelling

Sunday, March 1, 2020 to Wednesday, September 30, 2020

Offer ends in 24 days

Honeymoon offer

If you're celebrating your honeymoon, enjoy a 40% discount on your accommodation when staying on a Half Board basis. You will also receive; a fruit platter, one romantic dinner excluding drinks, one bottle of sparkling wine and one honeymoon cake.

This offer is not combinable with any other offer.
Minimum stay of 4 nights applies.
A wedding certificate no older than 9 months must be presented at check in.

Early booking discount

Book early to save more

Book early to save more on your 2020 accommodation:

- Book outside of 180 days before travel and save up to 40%
- Book outside of 120 days before travel and save up to 35%
- Book outside of 90 days before travel and save up to 30%

Blackout dates may apply.
Minimum 4 night stay applies.
Combinable with Repeater offer only.

Travelling

Tuesday, January 7, 2020 to Tuesday, January 5, 2021

Special offer

Stay longer to save on your 2020 accommodation

Stay longer to save more on your 2020 accommodation:

- Stay 4 nights or more to save up to 25%
- Stay 12 nights or more to save up to 30%

Blackout dates may apply.
Combinable with Repeater offer only.

Travelling

Tuesday, January 7, 2020 to Tuesday, January 5, 2021

Special offer

Save an additional 5%

If you are a repeat guest, save an additional 5% on your 2020 accommodation.

Blackout dates may apply.
Valid from second stay onwards.
Applicable for any property in the Sun Resort group (Sugar Beach, Long Beach, La Pirogue. Ambre)

Travelling

Tuesday, January 7, 2020 to Tuesday, January 5, 2021

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All inclusive holidays

Sugar Beach

Beautiful Colonial family style resort

Hayes & Jarvis Rating

Guide Price

TripAdvisor Review

Hotel highlights

Hotel Gallery

Aerial View

Beach Front Villa

Pool View

Cinq Mondes Spa

Tides Restaurant Outdoor Area

Mon Plaisir La Brasserie

Aerial View

Beach Suite

Pool View

Govs Flowers Bar

Hotel Features

General Information

Main Facilities

Board Basis Options

For Families

Hotel Location

Location Highlights

Sugar Beach

Traveller ratings

What to Expect

Reviews

Very friendly staff and perfect hotel

Wonderful hotel and staff

Fabulous Hotel

40th Birthday

5 Star facilities... poorly executed

Sugar Beach

Facilities

Fitness Centre

18-Hole Golf Course

The Aura Spa

Land Sports

Two swimming pools

Six Tennis Courts

Watersports

Sugar Beach

Room Types

Garden Manor House

Sea Facing Villa

Sea view Manor House

Beach Front Villa

Family Suite

Sea View Family Suite

Sugar Beach

Food & Drink

La Brasserie

Beach Trolley Bar

Tides Bar

Mon Plaisir

Citronella’s Café

Tides

Paul & Virginie Restaurant

The Sports Bar

Citronella’s Bar

Board Basis Options

Sugar Beach

Family Friendly Facilities

Kids' Club

Teens Club

Sugar Beach

Special Offers

Winter Sale Offer

Honeymoon offer

Book early to save more

Stay longer to save on your 2020 accommodation

Save an additional 5%

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