Dreams Riviera Cancun, Yucatan Peninsula

Sep 22, 2019

Wedding at Dreams

We had a symbolic wedding at Dreams on Sept 10th. Additional decor and services at resorts can be very pricey (also paid in USD) and we were on a strict budget. We had 51 guests altogether staying at the resort. We learned that our original wedding coordinator was promoted to another position just as we arrived to the resort; however, Fernanda (who was our newly assigned WC) was great! We went the basic route for our wedding package as every guest above the package 25 count was almost $110USD/person. Fernanda was very understanding in regards to our budget. We chose to have our ceremony at the gazebo and cocktail hour/reception at the pool deck. On the day of the wedding, we were informed that there was a 40-60% chance of rain after 8PM. We were in the clear to have our ceremony at the gazebo and cocktail hour at the pool deck; however, we were advised to move our reception indoors. Fernanda showed us what the banquet hall looked like and offered to add a few decor such as chandeliers. We were okay with the switch; it was a good, private space with AC. As I walked down the aisle, toward the gazebo, I noticed Fernanda also upgraded our chairs and added linens under the gazebo for free. This was a very nice touch. Thank you, Fernanda! Some areas for improvement for the resort: -Almost every day there is a wedding happening. Service-wise, it sometimes felt like we were just a number. When we were checking in, my husband and I were the last, out of our 51 guests, to have our room. We arrived at 11AM and did not get a room until 3PM. In the restaurants/buffet, the max people per table was 6 or 8 and they were not able to join tables together. For a resort that has so many weddings, you would think they would have better seating arrangements for large families/friends.

Sep 21, 2019

A week at Dreams

York, Pennsylvania

Beautiful,spotlessly clean ,incredible staff excellent meals. Staff was fantastic just to name a few Lidia,Octavio ,Fernando ,Pedro ,Ephraim and Blanca . Pools were beautiful.Service was top shelf I can't say enough good things about the people !!

Sep 21, 2019

Amazing Week. Fantastic Friends and New Experiences

Our 1st time to an all inclusive resort. Wife and I had a FANTASTIC week. From the Welcome we received during our check in, to the goodbyes when we left. Amazing week. Can't wait to do this again. We upgraded at check-in to the Preferred King Ocean Front Suite. This did not disappoint. It was the best money spent the whole week. The Room was heaven for 7 nights. The Resort layout is easy to navigate and find anything you need. All the Restaurants are Fantastic. The French Restaurant is not to be missed. Their Signature Champagne Cocktail is amazing. The one reason for the 4 start vs 5 star is the lack of a designated adult only area or pool. they have 3 large pool's and 2 smaller children size pools. But all the family's with children would hang out in the large Infinity pool, and they would float around on the large pool floats provided and congregate at the bar, either with their parents or as groups . i have no issue with children. But when you have to wade through a sea of kids splashing and playing around and on top of the bar, then that is not my definition of a vacation. I really wish this one pool with the swim up bar was designated adult only. or at the very least, the half of the pool with the swim up bar. Children do not need to be hanging around or occupying the seats at a pool bar. just my opinion. Other than this Single issue, this is a 5 start resort. Clean, spacious rooms, amenities that surpass your needs. And never having a want not addressed by the staff. 1 other item, all the pools close early. So plan on being out of the water before dark.

Sep 21, 2019

Incredible holiday

St. Albans, United Kingdom

Just back from an amazing 2 week holiday here , we were meant to be going to Now Sapphire that closed for renovations & were given Dreams as our alternative, met several people who have been to both & were told Dreams was an upgrade. It was fabulous, we had a problem with our room on arrival & were then moved but there was an issue again , Alejandro on reception moved us to a third room 2316 , we had fabulous views & were very very happy with the room , big thanks to Alejandro!! The food & service here is very very good , several very good restaurants , food so good I’ve put on 5.5kilos !! Big shout out to the following staff who made our trip memorable & we can’t wait to come again , Seaside Grill Angela & Gabriel absolute stars 🌟, Barracuda bar on the beach Mauricio & Jose, waiters on the beach who kept us constantly hydrated Israel & on his rest days Erick , these guys work tirelessly in the heat & are always so happy 😀, must also mention Victor who constantly patrolled the beach , it was lovely to chat with him every day . The guys that are daily clearing the seaweed do a fabulous job , we went for many walks along the beach & Dreams beach is definitely the best by far !! My only gripe about my perfect holiday was that the entertainment starts & finishes too early , we were normally having dinner so missed it all . Big thanks to the entire Dreams team all were all so friendly & welcoming, will hopefully be back next year 💗💗

Sep 20, 2019

Excellent resort !!

We had a blast this past week celebrating our friends wedding . The resort is beautiful and well maintained . Food and drinks were superb. Our room was cleaned early in the morning which was so nice our maid Olga was great and thorough !! Everyone was so friendly and nice! Our first night my DUMB drunk ass left my LV wallet at the discotheque . When I woke up the next morning and realized it was missing I thought it was definitely gone . Well the amazing bartender that night turned it in!!!! I’m so grateful . Everything was still in it . I’m not so sure this would have happened in the states ! To say I appreciate the honesty is an understatement ! Only downfall: The water! It’s so murky from the seaweed and I know there’s nothing that can be done . But the beach is absolutely meticulous and the resort does a great job of keeping it that way. It would also be nice to not allow kids into the adult pool with the bar . Just my personal preference . Otherwise I would highly recommend this resort and I’ve been to this part of Mexico about 20 + time s

Dreams Riviera Cancun

Unlimited Luxury® in beautiful surroundings

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