Based on October 2019 departure from Dublin flying with Delta, staying for 7 nights all inclusive in a Zen Grand Suite Nature View (2 adults sharing) including return private transfers.
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.
The Next Level of Luxury All Inclusive Resorts
The impressive Grand Velas Riviera Maya is located just minutes from the lively resort of Playa del Carmen on a stunning stretch of sandy beach. Divided into three areas, each focusing on something different and qunique; a Zen oriented ambiance, a family friendly environment and an exclusive area ideal for adults and families with teenagers. Each area provides elegant accommodation complimented by a stunning spa, high levels of service and a delicious selection of gourmet dining. The dining at Grand Velas Riviera Maya takes all-inclusive to the next level. From the buffet to formal a la carte dining, your taste buds will be in a culinary heaven with an all-inclusive like no other in the region.
Perfect for food lovers with top level Dining and cuisine
Appreciating the natural beauty of the area and surrounded by jungle
Family friendly resort with kid's and teen's clubs and activities
Superior suites to cater from romantic couples to larger families
Approx. 35 minutes from Cancun International Airport
On a beautiful stretch of stunning beach
A short distance from Playa Del Carmen with shops and bars
Surrounded by lush tropical Mayan jungle
4167 Reviews
90% of travellers recommended this hotel
Traveller ratings
Excellent
3491
Very Good
456
Average
125
Poor
58
Terrible
37
What to Expect
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Reviews
May 19, 2019
Thank you
Chicago, Illinois
I just want to give my special thanks to Alejandro from Azul Restaurant.
Your hospitality made our vacation incredible.
It was great had that service by morning and during lunch time.
Hope to see you soon.
May 17, 2019
Great Resort
This trip exceeded all expectations. The staff makes you feel as though there is no one else there. You are always greeted as though you are family. The personal concierge is amazing (Roberto Ortiz was great). The Pool Concierge was incredible, especially Jorge Gonzalez. This is a true 5 Star Resort.
May 17, 2019
It was a wonderful experience again !!
Texas Gulf Coast, Texas
Since you enter the Resort , everything is helpful , friendly ( Pamela -concierge, Andres - bell boy )
We are ladies in the 60s we feel like the Resort it was our castle INCREDIBLE !! our concierge Roberto Ortiz introduce us with his supervision Monica very friendly person . Amy Negrete ( guest service manager ) she received us AGAIN ( we stay there last year ) with the same kindness . If you want to have a wonderful experience with your partner, your family, even on conventions this is the perfect place. First class dinning restaurants , rooms are very clean and spacious . The SPA is a dream !!! we was there twice , Pablo it was the supervision at that time ,all the spa staff have a great experience . I forgot to mention that the two reservations June 2018, May 2019 I speak directly to the Hotel Reservations Magali Maciel always try to find us the best price . We stayed a week and honestly we miss all . Eduardo is the supervisor ( pool & beach ) and the boys always checking wherever you need ( drinks, food ) I'm sure I forgot several names but all the Resort staff is INCREDIBLE !!! I did not have the opportunity to meet the manager to thank him .
May 17, 2019
BEST VACATION EVER
Chicago, Illinois
We have been to a lot of all inclusive but this was by far the best. We will never go anywhere else. The food, the service, the rooms, the pools, the restaurants were all perfect. Our concierge Roberto was great. He was always one step ahead of us with planning everything we needed.
May 17, 2019
Review of Grand Velas Riviera Maya Playa del Carmen
Charleston, South Carolina
Grand Velas Riviera Maya is the best place/resort I have ever visited. My husband and I have visited many resorts and only recommend Grand Velas above all. The professionalism, service, amenities, food, pool and above all, the staff are excellent. Carlos Armas, Food/beverage and pool manager is the best. He is friendly, kind, and always puts his customers first. He serves as a role model for other employees. Alan, our concierge, was amazing, kind, caring, and again always puts customers first. He serves as a role model as well. Eduardo, the manager of the other pool is excellent as well. He also serves as role model. Donato, Louis, Miguel, and Nicholas at the pool bar were great. Gloria, the Spa, is so kind and friendly and always puts her customers first. Elizabeth, massage therapist was awesome, beautiful and kind. Laura, spa, was great with nails. Louis, Piaf waiter was excellent. To summarize, Grand Velas was the best experience and we have now visited this resort 7 times and will continue to go at least twice/year. The staff make the resort and all are wonderful. Rebecca Robinson
This blissful resort spa transports you to a world of well-being through a revolutionary hydrotherapy circuit including a clay room, ice room and experience pool. It's the perfect way to relax and unwind after a hot day in the sun and prepare yourself for that romantic night. For a high performance and physical workout head to one of the two fitness centres, Located in either Ambassador and Zen Grand Ambience
Resort Activities
Fringed by the Yucatan jungle, Grand Velas Riviera Maya offers a great range of activities which allow you to get back to nature. Explore the jungle on horseback, or zip-line through the trees or enjoy a wide range of water based sports including kayaking, scuba diving, sailing and snorkeling.
Weddings
However you picture your perfect day to be, at Hayes & Jarvis and Grand Velas Riviera Maya we will ensure everything down to the finest detail is taken care of and accommodated. So whether you want a stunning ocean front ceremony or a quiet and intimate service in the gardens, we will arrange the wedding that is perfect for you.
Zen Grand Suites offers are large and spacious and feature either a king-size bed or two queen-size beds. Set in the natural environment of the Riviera Maya jungle these suites provide an escapism and allow you to be at one with nature.
Zen Grand Suites offers either a king size bed or two queen size beds. Set in the natural environment of the Riviera Maya jungle at just five minutes from the Ambassador section. The suites over look the Riviera Maya jungle and have a private plunge pool on the balcony to sit back and relax and enjoy the tranquillity of nature.
Perfect for families looking for space and privacy, these large suites feature one bedroom with a king-size bed and a second room with two queen beds interconnecting. Explore as a family the Zen ambience and the peaceful Mayan jungle that surrounds you. With a host of family amenities including; baby concierge with bottles, sterilisers, cot and high-chair as well as special turndown service for kids including welcome pack with beach toys and an ecological tour with the unique "putting down roots" and planting your own tree and educating the importance of our environment.
A suite in the Ambassador section are perfect family suites with fantastic views over the sparkling Caribbean Sea. Featuring an inside Jacuzzi®, mini-bar and can come with one king-size bed or two doubles.
The Ambassador suite offers a one King or two Queen beds and includes the same amenities as the Ambassador Suite including dedicated check-in and check-out but these pool suites boast a plunge pool on the terrace with ocean front views.
The Grand Class Suites features a king size bed or two queen size beds. Experience the seductively intimate ambience of a private plunge pool on the terrace overlooking the blue waters of the Caribbean. For adults only, these suites are perfect for a romantic hideaway
The Cocina de Autor is the hotel's signature restaurant and offers a sensorial experience using extensive research of flavours and takes you on a gastronomic tour and showcasing the very best in Mexican and Caribbean cuisine. The restaurant only permits guests aged 16 years and above and gentlemen are required to wear collared shirt, trousers and closed shoes. Beach sandals, flip-flops and shorts are not permitted.
Sen Lin
A family friendly restaurant offering upscale Asian dining. Taking you on a culinary journey through the traditions of Thai, Japanese, Chinese and Vietnamese cuisine. Located in the Zen Grand Section - reservations are required. Gentlemen are required to wear collared shirt, trousers and closed shoes. Beach sandals, flip-flops and shorts are not permitted.
Chaká
Chaká is a casual, open-air restaurant set amidst the lush tropical jungle flora and fauna. The menu features a variety of organic, healthy international dishes. Located in the Zen Grand section. Open for breakfast and lunch only.
Azul
Casual all-day dining with panoramic ocean views, Azul offers international cuisine from the buffet. Enjoy open air dining on the terrace and is located in the Ambassador section.
Frida
This colourful Mexican restaurant is modelled after painter Frida Kahlo. Chef Ricardo de la Vega offers a fine dining Mexican experience with a modern twist. During dinner a mixologist will visit your table and will concoct a variety of seasonal margaritas. Gentlemen are required to wear collared shirt, trousers and closed shoes. Beach sandals, flip-flops and shorts are not permitted.
Board Basis Options
All Inclusive
Food: Breakfast, lunch and dinner a la carte or buffet at Bistro, Azul and Chaká restaurants. Dinner a la carte at five signature restaurants; Frida, Cocina de Autor, Piaf, Sen Lin and Lucca. Includes 24-hour gourmet room service.
Drink: In room mini-bar restocked daily, premium brand domestic and international beverages at Sky Bar, Piano Bar, Karaoke Bar, Sen Lin Bar, Koi Bar and Aqua Bars located throughout the resort.
Activities: Complimentary Wi-Fi, 24-hour personal concierge service, pool and beach service, kid's and teen's clubs with daily activities, gym and fitness classes, recreational activities including snorkeling and kayaks.
Grand Vela's exciting Kid's Club is an innovative program where children can play and learn through fun activities in a safe, friendly supervised environment. For children aged 4-12 years and is open daily from 09:00 - 22:45. Baby Concierge is at no additional charge and provides the VIP service for even the youngest in the family. Just let us know what you need from a range of items including; bottle steriliser, high chair, crib, baby bouncer and prams.
Grand Velas Teen's Club
This exclusive Teens Club is ultra-cool and the perfect place to hangout. This supervised club has a state of the art sound system blasting out the latest beats. The circular bar is the place where you can order your choice of non-alcoholic beverages. For teenagers aged 13-17.
4167 Reviews
90% of travellers recommended this hotel
Traveller ratings
Excellent
3491
Very Good
456
Average
125
Poor
58
Terrible
37
What to Expect
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Reviews
May 19, 2019
Thank you
Chicago, Illinois
I just want to give my special thanks to Alejandro from Azul Restaurant.
Your hospitality made our vacation incredible.
It was great had that service by morning and during lunch time.
Hope to see you soon.
May 17, 2019
Great Resort
This trip exceeded all expectations. The staff makes you feel as though there is no one else there. You are always greeted as though you are family. The personal concierge is amazing (Roberto Ortiz was great). The Pool Concierge was incredible, especially Jorge Gonzalez. This is a true 5 Star Resort.
May 17, 2019
It was a wonderful experience again !!
Texas Gulf Coast, Texas
Since you enter the Resort , everything is helpful , friendly ( Pamela -concierge, Andres - bell boy )
We are ladies in the 60s we feel like the Resort it was our castle INCREDIBLE !! our concierge Roberto Ortiz introduce us with his supervision Monica very friendly person . Amy Negrete ( guest service manager ) she received us AGAIN ( we stay there last year ) with the same kindness . If you want to have a wonderful experience with your partner, your family, even on conventions this is the perfect place. First class dinning restaurants , rooms are very clean and spacious . The SPA is a dream !!! we was there twice , Pablo it was the supervision at that time ,all the spa staff have a great experience . I forgot to mention that the two reservations June 2018, May 2019 I speak directly to the Hotel Reservations Magali Maciel always try to find us the best price . We stayed a week and honestly we miss all . Eduardo is the supervisor ( pool & beach ) and the boys always checking wherever you need ( drinks, food ) I'm sure I forgot several names but all the Resort staff is INCREDIBLE !!! I did not have the opportunity to meet the manager to thank him .
May 17, 2019
BEST VACATION EVER
Chicago, Illinois
We have been to a lot of all inclusive but this was by far the best. We will never go anywhere else. The food, the service, the rooms, the pools, the restaurants were all perfect. Our concierge Roberto was great. He was always one step ahead of us with planning everything we needed.
May 17, 2019
Review of Grand Velas Riviera Maya Playa del Carmen
Charleston, South Carolina
Grand Velas Riviera Maya is the best place/resort I have ever visited. My husband and I have visited many resorts and only recommend Grand Velas above all. The professionalism, service, amenities, food, pool and above all, the staff are excellent. Carlos Armas, Food/beverage and pool manager is the best. He is friendly, kind, and always puts his customers first. He serves as a role model for other employees. Alan, our concierge, was amazing, kind, caring, and again always puts customers first. He serves as a role model as well. Eduardo, the manager of the other pool is excellent as well. He also serves as role model. Donato, Louis, Miguel, and Nicholas at the pool bar were great. Gloria, the Spa, is so kind and friendly and always puts her customers first. Elizabeth, massage therapist was awesome, beautiful and kind. Laura, spa, was great with nails. Louis, Piaf waiter was excellent. To summarize, Grand Velas was the best experience and we have now visited this resort 7 times and will continue to go at least twice/year. The staff make the resort and all are wonderful. Rebecca Robinson
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Why not have the best of both worlds? Try this suggested multi centre holiday to New York and Riviera Maya, Mexico for the unforgettable opportunity to combine one of the world's most exciting cities with one of it's most beautiful...
4167 Reviews 
Traveller ratings
What to Expect
Reviews
Thank you
Chicago, Illinois
Great Resort
It was a wonderful experience again !!
Texas Gulf Coast, Texas
BEST VACATION EVER
Chicago, Illinois
Review of Grand Velas Riviera Maya Playa del Carmen
Charleston, South Carolina