Al Bustan Palace, A Ritz-Carlton Hotel

One of Oman's leading hotels

Along its own stretch of sand, this multi award-winning hotel has a reputation for excellence and striking location, between mountains and the Gulf of Oman. With its unique circular design, its grand lobby leads to contemporary dining spaces, sleek terraces and world-class facilities including a tennis centre. Muscat's commercial heart and a modern marina are nearby.

Hayes & Jarvis Rating
Information about hotel ratings
Average: 5 (1 vote)
Hotel Category
Luxury
Recommended For
Family Friendly
TripAdvisor Review
Tripadvisor rating 2474 Reviews
Sultan Qaboos Grand Mosque

Hotel highlights

  • Luxurious Arabian character throughout
  • The longest private beach in Oman
  • Water sports including snorkelling and kayaking
  • Swim-up rooms available on the lagoon pools

Hotel Gallery

Hotel Features

General Information

  • Check-in Time:
    15:00
  • Check-out Time:
    11:00
  • 250 rooms
  • Transfer duration: approx. 40 minutes from airport
  • Floors have lift access: Yes

Main Facilities

  • Outdoor pool
  • Watersports
  • Wifi

Accommodation Type

  • H&J Recommended
  • Luxury Collection

Board Basis Options

  • Half Board
  • Bed & Breakfast

For Families

  • Kid's Club
  • Kid's Pool

Hotel Location

Location Highlights

Al Bustan Palace, A Ritz-Carlton Hotel

  • approx. 40 minutes from airport
2474 Reviews 90% of travellers recommended this hotel

Traveller ratings

  • Excellent 1729
  • Very Good 493
  • Average 162
  • Poor 54
  • Terrible 36

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Feb 17, 2020

First class from whichever way you look at it!

Kent, United Kingdom

This hotel is without a doubt my favourite - and I have stayed at hundreds throughout the world and Middle East in particular. From the time we stepped out of the car to be greeted, the checking in process, the service from the restaurant staff, the pool and outdoor seating area, the restaurant service and quality of food, and the general helpfulness of everybody right up to the top, e.g. Assistant general Manager. I generally do not do lengthy reviews, but I feel I need to to fully justify how good our stay was at The Al Bustan Place. The interior is stunning, almost like a cathedral or mosque dome. The room which overlooked the "lagoon" was of very tasteful decor. Such comfortable pillows and bed, with a lighting system which enables you to achieve any ambience that you wish. Very quiet with practically no noise from the corridors or other rooms. We stayed for a week commencing 8th February, and it was so peaceful and serene everywhere with staff almost on top of you ready to help and serve! It did get a lot busier the day we arrived but there is so much space outside that it never felt overly crowded. The Al Khiran Restaurant breakfast is to die for, and goes on to 11.00 am and it never felt like the staff were trying to rush you out. What a way to start your day! Literally everything available that you can possibly imagine, and a fresh fruit section that leaves you trying to guess the names of some of them. Leisurely breakfasts set us up for the day. The Al Khiran evening themed buffets were exceptional - we tried the Arabic and Seafood nights, and both were amazing with a wide selection that did not restrict you to the speciality dishes. We booked a Tomahawk Steak night at the Beach Pavilion several days beforehand, (amazing value from money), but were told 2 days before that it was Valentine's Day night and had booked us in by mistake. We were disappointed, but fully understood. Then the day before, they told us that they would honour the original booking. The service was 100%, and they also provided us with complimentary Valentines cocktails as well as the additional sweet. There is a complimentary shuttle which goes to the Muttrah souk, and another which goes to the Sultan Qaboos Mosque. We chose not to go on any excursions, e.g. Wadis, mountains or desert trips as this was a holiday just for chilling. Neither Oman nor the Al Bustan are cheap, but one is not left feeling short changed by the quality and level of service. Unlike most of the other Gulf States, the Omani people are delightful, friendly and always keen to help. All in all, this holiday was 10 out of 10 with some wonderful winter sunshine and very tolerable temperatures in the mid-20's C (high 70's F). Thank you Al Bustan and all your staff.
Feb 15, 2020

Awesome

London, United Kingdom

Bought day pass to Al Bustan’s beach & gardens with couple of friends. Then had coffees & lunch outside. Whole experience wonderful. Plenty of loungers & shade available. Staff attentive without being obtrusive. Lunch served like a Bento box: I had seated tuna salad which was one of the best I’ve had. Including having lived in Japan for a while. Being the premier hotel in Oman it’s not going to be inexpensive. For once I believe the premium is worthwhile.
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Al Bustan Palace, A Ritz-Carlton Hotel

Facilities

Private Beach

One-kilometre of sand makes the resort's private beach one of the longest in Oman.

Fitness Centre

Weight equipment, cardio machines and an aerobics area make up the resort's modern fitness centre. Activities like yoga, zumba, and tai chi are also offered.

Daily Activities

A weekly schedule of activities takes place at the resort, including aqua aerobic classes, kayaking safaris, jogging clubs, volleyball, and power yoga. Restrictions: Certain activities may be payable locally.

a pool next to a body of water surrounded by palm trees

Swimming Pools

Scattered through the resort, the four lagoon pools offer cool refreshment from the sun, while the 50-metre infinity pool is an attractive place to swim lengths.

Tennis

Tennis facilities consist of four courts and a practice wall, with private lessons available on request if you're looking to improve your game. Restrictions: Private lessons subject to additional cost.

Water Sports

Including sailing, snorkelling and kayaking; water sports at the resort benefit from the crystalline blue waters of the Gulf of Oman. Diving can also be arranged nearby. Restrictions: Subject to additional costs.

Six Senses Spa

Opening in autumn 2015, the Six Senses Spa will have a full menu of treatments and superb facilities. Creating an environment of peace and renewal, it will be well worth a visit during your stay. Restrictions: Opening autumn 2015

Al Bustan Palace, A Ritz-Carlton Hotel

Room Types

Deluxe Mountain View Room

Similar in style and amenities to the stylish garden view room, this option has views over the gorgeous Hajjar Mountains. Choose a king-sized bed or twins and enjoy a luxurious bathroom, modern flat screen TV with international channels and DVD player, and the option of 24-hour room service and a minibar stocked daily (payable locally).

Show room facilities
  • Air Conditioning
  • Flatscreen TV
  • Hairdryer
  • Ironing Facilities
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Telephone
  • Towels included

Deluxe Garden View Room

Views of the manicured gardens welcome you from a private balcony, with stylish interiors that create a comfortable environment. There is a minibar and plush bathrobes, as well as Wi-Fi (payable locally), and the choice of king-sized beds or twins.

Show room facilities
  • Air Conditioning
  • Flatscreen TV
  • Ironing Facilities
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Telephone
  • Towels included

Deluxe Sea View Room

With views of the beach and Gulf of Oman beyond, this deluxe room has a luxurious bathroom with plush bathrobes and designer toiletries, a private balcony, king-sized bed or twins, and a stocked minibar and Wi-Fi (payable locally).

Show room facilities
  • Air Conditioning
  • Flatscreen TV
  • Hairdryer
  • Ironing Facilities
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Sea View
  • Telephone
  • Towels included
More images

Al Bustan Lagoon Room

With an enhanced sense of space, this room looks out onto the gardens and pools of the resort and features a large furnished terrace and direct access to the water. Inside is stylish and elegant, with a king-sized bed or twins and modern amenities like Wi-Fi (payable locally) and a flat screen TV.

Show room facilities
  • Air Conditioning
  • Flatscreen TV
  • Hairdryer
  • Ironing Facilities
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Telephone
  • Towels included

Junior Suite

Stylishly complementing its palatial surroundings, the junior suite comes with a full marble bathroom with separate shower and bathtub, as well as design toiletries, a king-sized bed or twins and a balcony with views of the mountains and gardens. It has a seating area with armchair and sofa and features a minibar and Wi-Fi (payable locally).

Show room facilities
  • Air Conditioning
  • Bath
  • Flatscreen TV
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included

Double or Twin BUSTAN LAGOON ACCESS

Double or Twin DELUXE-GARDEN VIEW

Double or Twin DELUXE-SEA VIEW

Double or Twin DELUXE MOUNTAIN VIEW

Double or Twin

DOUBLE DELUXE GUEST ROOM

DOUBLE DELUXE-GARDEN VIEW

DOUBLE DELUXE SEA VIEW

DOUBLE DELUXE MOUNTAIN VIEW

DOUBLE

DOUBLE GUEST ROOM

JUNIOR SUITE KING SIZE BED

JUNIOR SUITE STANDARD

SUITE TWO BEDROOMS

SUITE EXECUTIVE

SUITE EXECUTIVE MOUNTAIN VIEW

SUITE SEA VIEW

Double or Twin DELUXE GARDEN VIEW

Double or Twin DELUXE SEA VIEW

Double or Twin LAGOON VIEW

SUITE EXECUTIVE SEA VIEW

SUITE PRESTIGE

SUITE PRESTIGE

Al Bustan Palace, A Ritz-Carlton Hotel

Food & Drink

Al Marjan Bar

After a full day, come back and unwind at Al Marjan Bar with a cocktail or soft drink. Dress code: Smart casual: Long trousers and close shoes for men.

Al Khiran Terrace Restaurant

The main restaurant has seating inside and out on a terrace and presents breakfast and dinner buffets and lunch à la carte. Themed buffet evenings occur daily so you can always try something new. Restrictions: Breakfast: 07:00am to 11:00amLunch: 12:00pm to 15:00pmDinner: 18:30pm to 22:30pm Dress code: Casual during the day, smart casual in the evening; sleeveless shirts and flip-flops not allowed.

Beach Pavilion Restaurant & Bar

Specialising in fresh seafood and fish, this beach restaurant has tables right on the sand and has a special candlelit atmosphere that you'll long remember. Restrictions: Lunch: 12:00pm to 15:00pmDinner: 19:00pm to 23:00pmBar: 12:00pm to Midnight

China Mood

One of the best Asian food experiences in Oman, serving authentic Chinese dishes for dinner. Restrictions: Open daily except Sundays. Dress code: Smart casual: Long trousers and close shoes for men.

Atrium Tea Lounge

Located in the hotel's grand domed atrium, this comfortable tea lounge hosts an elegant afternoon tea. Restrictions: High Tea: 14:00pm to 17:00pm

BLU

Convenientely placed by the pool, serving snacks and drinks including small local delicacies. Restrictions: Food Service: 11:00am to 17:00pm

Board Basis Options

Bed & Breakfast

Breakfast from the buffet of Al Khiran Terrace.

Half Board

Breakfast and dinner from the buffet of Al Khira Terrace.

Al Bustan Palace, A Ritz-Carlton Hotel

Family Friendly Facilities

Kids' Club

A fun schedule of activities are provided by Ritz Kids®, with arts & crafts, water and land activities like kayaking and mini lifeguard training, and more.

Children's Pool

Safe for kids, this mini pool is a great place for a splash.

Children's Playground

Keeping active is important for kids, so the playground is an appealing part of the resort's family facilities.

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