• Heron Suite

Sun City - The Cascades

Tumbling streams & lush tropical forests

The Cascades at Sun City, as its name suggests, is based on a theme of cascading water, both in the stunning interior decor and throughout the beautiful landscaped gardens. This impressive hotel offers a range of eateries to complement the water theme; such as the delightful 'Grotto' restaurant where you can dine surrounded by sparkling waterfalls and lush tropical vegetation. Alternatively, you can enjoy a sumptuous meal in the elegant 'Peninsula' restaurant, surrounded by tropical lagoons which provide the perfect habitat for flamingos and swans. The resort offers easy access to Sun City's entertainment centre, which has cinemas, restaurants, cafes and shops. Also close at hand is the amazing Valley of the Waves, one of the most exciting water theme parks in the world.

Hayes & Jarvis Rating
Hotel Category
Deluxe
TripAdvisor Review
Tripadvisor rating 797 Reviews

Hotel highlights

  • Close to the entertainment Centre
  • Small private beach

Hotel Features

General Information

  • Check-in Time:
    14:00
  • Check-out Time:
    11:00
  • 243 rooms
  • Transfer duration: The 7km road transfer from Sun City airport at Pilanesberg takes approximately 15 minutes. Road transfers from Johannesburg airport take 2-3 hours.
  • Floors have lift access: Yes

Main Facilities

  • Casino
  • Fitness facilities
  • Free parking
  • Golf
  • Outdoor pool
  • Spa facilities
  • Wifi

Board Basis Options

  • Bed & Breakfast

For Families

  • Babysitting
  • Interconnecting Rooms
  • Kid's Club

Hotel Location

Location Highlights

Sun City - The Cascades

  • The 7km road transfer from Sun City airport at Pilanesberg takes approximately 15 minutes. Road transfers from Johannesburg airport take 2-3 hours.
797 Reviews 70% of travellers recommended this hotel

Traveller ratings

  • Excellent 216
  • Very Good 259
  • Average 151
  • Poor 87
  • Terrible 84

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Aug 10, 2019

Zero stars

Edenvale, South Africa

Let me start off with the only positive thing I can say. The porters were the friendliest of all the staff. Other than that, nothing good. -Waffles and pancake/flapjack Station was low stocked, and when they did bring out more they were ice-cold. -Want a cappuccino? Go make it yourself. -No teaspoons on any of the tables. -Whipped cream was so hard it was butter. -Got sent an email that told us the pools were heated and free. Would've been better if they were in fact even open, but were still cold regardless. -Aircon didn't work so room was permanently stuffy. -No in-room info book, so no menu or help guide. -Telephones, TV and WiFi not working. -only one item on the kids menu - spaghetti. -couldn't find the hairdryer, then finally found it plugged in the bedside draw, 2m from the mirror and couldn't reach. -shower pressure was so hard, standing under a air-compressed high pressure hose would have been more relaxing. -Friday and Saturday evening bar entertainment was so loud we could hear them perfectly in our room with the windows closed and over the TV. Made sleeping with a baby great. -second morning they made up the room and took all the linen for the sleeper couch with them, so no linen for thr sleeper couch on the Seco d night. -reception staff didn't care when we went to complain, just took our details and said they'd call us. A week later and still nothing. Nothing about our stay was 5 stars. Will not be going back.
Aug 04, 2019

Nothing more than a 2 star!

Dubai, United Arab Emirates

We just got back from a totally amazing 2 week vacay in South Africa. We stayed all over the country from Cape Town to Knysna to Suncity and Johannesberg. We were really looking forward to our stay at the 5 star Cascades Hotel in Sun City. However it was the MOST disappointing hotel that I have ever stayed at. Firstly majority of the hotel was under renovation, the pool area , the garden area was all under renovation. We were not pre advised of this. Secondly the rooms are too small with very old and dull furniture. There are hardly any lights in the rooms as well. Thirdly the breakfast was horrible. Alot of the food items were cold and some even burnt. We could hear so many guests complaining. Last and most essentially the staff, they seem totally uninterested, there's hardly anyone smiling. Infact there are times when they can be quite rude and arrogant as well. The only saving grace was that we described our experience to the asst Manager, Mr. Lee and he acknowledged our concerns and thankfully arranged us to have our breakfast next day at the beautiful Soho Hotel .
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Sun City - The Cascades

Facilities

Gary Player Country Club Golf Course

The Cascades Hotel overlooks the glorious Gary Player Country Club Golf Club. This course is recognised as one of the world's leading golf courses and is designed by one of South Africans leading sportsmen.

Swimming pool

The swimming pool is heated and has a lifeguard on duty daily.

Valley of the Waves Waterpark

Valley of the Waves, one of the most exciting water theme parks in the world is located near the Cascades resort. There is something here to cater for all ages of the family.Opening times:Summer (September to April) 09:00-18:00pmWinter (May to August) 10:00-17:00pmEntrance fee applies.

Complimentary Wi-Fi is provided across the Resort

Sun City - The Cascades

Room Types

Luxury room

Luxury Room

Luxury twin rooms offer guests spectacular views of the Sun City resort. Luxury family rooms are also available which sleep two adults and two children. Complimentary Wi-Fi is provided for your convenience.

  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included

Luxury Suite

The luxury suites offer guests stunning views of the Sun city resort as well as luxury interior finishes. Complimentary Wi-Fi is provided for your convenience.

  • Air Conditioning
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Towels included

Superior Luxury with Balcony

The superior luxury rooms offer fantastic views from the balcony. The room offers a king size bed en-suite bathroom with separate shower and double vanity units. Complimentary Wi-Fi is provided for your convenience.

  • Air Conditioning
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included

Paraplegic Family Room

The Paraplegic Family rooms offer guests incredible views of the resort. The bathrooms are especially equipped with hand rails and is disabled friendly. Complimentary Wi-Fi is provided for your convenience.

  • Air Conditioning
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included

Peacock suite

Features of the Peacock suite include balcony, en-suite bathroom with Jacuzzi Bath, lounge, dining room for 8 people, study, dressing room, butler's pantry, as well as all the standard amenities. Complimentary Wi-Fi is provided for your convenience.

  • Air Conditioning
  • Hairdryer
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
  • Whirlpool in room
Garden (Presidential) Suite

Garden Suite

Garden Suites offers guests the ultimate paradise. Features include a lounge, dining room for 8 people, private pool, private garden and a butler's pantry. Complimentary Wi-Fi is provided for your convenience.

  • Air Conditioning
  • Hairdryer
  • Minibar
  • Private Pool
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included

Flamingo Suite

The Flamingo suite offers guest pure luxury in this two bedroom suite. Features include two bedrooms containing king size beds, en-suite bathroom with Jacuzzi bath and separate shower, private lounge, dining room for 8 people, study, private balcony, dressing room and a butler's pantry. Complimentary Wi-Fi is provided for your convenience.

  • Air Conditioning
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
  • Whirlpool in room

Heron Suite

The Heron Suite has three bedrooms with King size beds. Features include, en-suite bathrooms with Jacuzzi bath and sauna in the main bathroom, lounger, dining room for 8 people, study, private balcony, dressing room and a butler's pantry. Complimentary Wi-Fi is provided for your convenience.

  • Air Conditioning
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
  • Whirlpool in room

Double or Twin DELUXE-SUPERIOR

SINGLE LUXURY

SINGLE DELUXE-SUPERIOR

FAMILY ROOM LUXURY

Double or Twin LUXURY

DOUBLE LUXURY

TWIN LUXURY

DOUBLE DELUXE-SUPERIOR

Sun City - The Cascades

Food & Drink

Vistas Bar

Vistas Bar offers light meals and snacks.Opening hours:Summer: 07:00am until lateWinter: 08:00am until late

Peninsula Restaurant

The Peninsula

This restaurant offers you a fine dining experience.Opening times:Breakfast: 06:30-11:00amDinner:18:30-22:30pm Dress code: Smart Casual

The Cascades Restaurant

Santorini Restaurant

Guests can enjoy delicious Italian cuisine whilst soaking up the sunshine.Opening times:Pool snack menu: 10:00-18:00pmLunch: 12:30-15:00pmDinner: 18:30- 22:30pm Dress code: Casual

Board Basis Options

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