• The Palace of the Lost City

Sun City - Palace of the Lost City

Architectural wonder surrounded by a botanical jungle

A legendary destination designed by dreamers for luxury-seekers. Since 1992, The Palace of the Lost City has enthralled visitors from all over the globe. Its unique setting in South Africa, on an extinct volcanic site among the Pilanesberg mountains, is matched by the inspired architecture and passionate attention to detail for which The Palace of the Lost City is renowned.

This luxury five-star hotel in Sun City has integrated the natural beauty of its surroundings into its design, taking architectural and interior themes from the legend of a lost African tribe to capture the essence of The Palace. Think richly-woven colours, faux elephant tusks, sculptured bronze and crystal, and jungle cascades. The magnificence of the wild landscape is depicted through lions, kudus, birds and beasts of all kinds; these are immortalised in statues, stone carvings, mosaic illustrations, vaulted ceilings, dazzling flame-topped towers and in artist Danie de Jager's bronze wildlife sculptures. With fresco ceilings above and ancient tiles below, you are left to stand in awe at the sheer scale and grandeur of the masterpiece that is The Palace of the Lost City.

Hayes & Jarvis Rating
Information about hotel ratings
Average: 5 (1 vote)
Hotel Category
Luxury
Recommended For
Family Friendly
TripAdvisor Review
Tripadvisor rating 2575 Reviews
a large body of water with a mountain in the background

Hotel highlights

  • Spacious rooms
  • Choice of international restaurants
  • Luxurious swimming pool for Palace guests
  • Gary Player golf course

Hotel Gallery

Hotel Features

General Information

  • Check-in Time:
    15:00
  • Check-out Time:
    10:00
  • 338 rooms
  • There is a lift to all floors

Main Facilities

  • Golf
  • Outdoor pool
  • Wifi

Board Basis Options

  • Bed & Breakfast

For Families

  • Babysitting
  • Family Entertainment
  • Family Rooms
  • Kid's Club

Hotel Location

Location Highlights

Sun City - Palace of the Lost City

  • 3 hour drive or 1 hour flight from Johannesburg
  • Sun City offers so much to do, from Valley of the Waves to Safari, go karts to Safari, kids clubs to casinos. This place has something for everyone
2575 Reviews 84% of travellers recommended this hotel

Traveller ratings

  • Excellent 1548
  • Very Good 526
  • Average 259
  • Poor 127
  • Terrible 115

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Dec 08, 2019

Sun city visit

Ondangwa, Namibia

They say if you want to experience heaven on Earth, visit Sun city. The place is beautiful. I wonder who designed it. The hospitality is excellent. The food is cooked by some of the best chefs in the world. This place is breath taking.
Dec 02, 2019

4th Stay Fantastic Again

Swansea, United Kingdom

What a fantastic stay yet again....we visited and stayed for 10 days we absolutely love the Palace and wouldn’t stay anywhere else in Sun City and a big draw for us is that it is so close to the Pilanesberg National Park Easy check in it was very busy when we arrived it was the day after the Nedbank Golf Tournament you are normally met and your bags are taken to the room this didn’t happen this time it wasn’t a problem for us to do this for ourselves the only issue we had is we had no idea where to go to find our room Breakfast was fantastic as always lots of choice you get the choice to sit inside or outside which is lovely and we found the staff to be very friendly and efficient Our room was lovely I don’t think it was one of the new refurbished ones but it was still a nice room the maids did a great job of keeping it tidy for us We used the transportation provided by the hotel to get around the resort didn’t have any problems whatsoever found all the drivers to be very friendly and chatty and we were not kept waiting for long to get back to the hotel either Best part of the hotel for us is the pool area...brilliant 👏👏👏 it was lovely to see so many of the same staff there they looked after us really well a big shout out to Lizzie she remembered us from previous visits and knew exactly what drinks we wanted and we were never without a drink which was fantastic due to the high temperatures also would like to thank Nora and her lovely massage ladies who really work hard around the pool and always have a smile on their faces....a new addition this year which we noticed were the pool attendants what lovely guys they are again they worked so hard moving loungers and umbrellas all day long and unfortunately didn’t get many thank you’s for their efforts....only thing I find annoying absolutely nothing to do with the hotel or staff why when people finish at the pool they can’t put their towels in the towel bin 🤷🏻‍♀️🤷🏻‍♀️ people arrive at the pool all day long and are unsure whether they can use them or not We cannot wait to come back next year
View all
Sun City - Palace of the Lost City

Facilities

a large green landscape with a body of water

The Lost City Golf Course

The 18-hole desert style Palace of the Lost City golf course is renowned for its stunning views across South Africa's wilderness and changes in elevation. The 13th hole is a must see as it features a green that is shaped of the African continent and is home to several Nile crocodiles which live in the pond that surrounds the green. Shuttles to the course are free of charge.

a large pool of water in front of a building

Grand Pool

Located just outside the main entrance this is the ideal place to relax and enjoy the African sunshine. If you want to do a few laps of the pool this is the ideal place to go as it is an Olympic sized pool.

Complimentary Wi-Fi is Available across the Resort.

a group of people sitting on a bench

Gym

If you feel like working out, there is a gym available.

Sun City - Palace of the Lost City

Room Types

Superior Luxury Room

Superior Luxury Rooms come with two twin beds or a king-sized bed and an en-suite bathroom. Superior Luxury Rooms also has a lounge area. These rooms offer guests the best of luxury and leisure.

Show room facilities
  • Air Conditioning
  • Bath
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included

Superior Luxury Pool Facing Room

The Superior Luxury Pool Facing rooms have stunning views overlooking the Grand Pool. Each of the rooms have a king-size bed.

Show room facilities
  • Air Conditioning
  • Bath
  • Hairdryer
  • Minibar
  • Safe
  • Telephone
  • Towels included
  • TV
Family room

Superior Luxury Family Room

Superior Luxury Family Rooms are ideal for small families. The rooms have a king-size bed and a sofa bed to accommodate young children.

Show room facilities
  • Air Conditioning
  • Bath
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
Luxury Room

Luxury Twin Room

The luxury rooms have two twin beds that can be pushed together or kept separate to suit your needs. The en suite bathrooms have a bath and a shower.

Show room facilities
  • Air Conditioning
  • Bath
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
  • TV
African Suite

African Suite

The African Suite is the largest of the suites at the resort. Features include two spacious bedrooms with king-size bed and sofa. Both have bathrooms which feature Jacuzzi's and separate showers. The suite also includes a lounge, dining area, library, pantry, bar and kitchenette. The African Suite looks out onto The Grand Pool.

Show room facilities
  • Air Conditioning
  • Bath
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
  • Whirlpool in room
King Suite main bedroom

King Suite

King Suites consists of two bedrooms both with king-size beds and sofas. There are two bathrooms both with Jacuzzi's and separate showers. Additional features include open-plan lounge, dining area, library, pantry, bar and kitchenette. King Suites also have stunning views of the Grand Pool.

Show room facilities
  • Air Conditioning
  • Fridge
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
  • Whirlpool in room
Royal Suite 2nd bedroom

Royal Suite

The Royal Suite is the ultimate luxury with its own entrance foyer which leads to a spacious lounge and dining area, guest bathroom with marble vanities and separate shower and dressing area. Other features also include a personal butler, air-conditioning, and 24-hour room service.

Show room facilities
  • Air Conditioning
  • Bath
  • Butler Service
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
Junior Suite lounge

Junior Suite

Junior Suites feature a king-size bed, lounge and en-suite bathroom. In the lounge there is a sofa bed and also there is a guest bathroom.

Show room facilities
  • Air Conditioning
  • Hairdryer
  • Minibar
  • Safe
  • Separate Shower
  • Telephone
  • Towels included

Wheelchair Accessible Room

These rooms are specifically designed to accommodate guests with wheelchairs. Each room is located on the ground floor, has a king-size bed wider doorways and an en suite bathroom with a shower and bath with handrails.

Show room facilities
  • Air Conditioning
  • Bath
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
  • TV
Superior Suite

Superior Suite

Superior Suites are either located on the ground floor which overlook the pool or on the upper floor which have stunning views of The Lost City Golf Course. Each suite features a king-size bed, en suite bathroom, open-plan lounge and a dining area that can seat up to four guests.

Show room facilities
  • Air Conditioning
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
  • TV
Desert Suite Bedroom

Desert Suite

Desert Suites offer guests two spacious rooms equipped with King-size beds and a sofa. The rooms are separated by an entrance hall. The suites also feature an open-plan lounge, dining area with baby grand piano, small library, pantry, bar and kitchenette.

Show room facilities
  • Air Conditioning
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
  • TV
  • Whirlpool in room

Double or Twin DELUXE-SUPERIOR

Double or Twin LUXURY

Double or Twin JUNIOR SUITE

FAMILY ROOM DELUXE-SUPERIOR

SINGLE DELUXE-SUPERIOR

SINGLE LUXURY

DOUBLE LUXURY

TWIN LUXURY

DOUBLE DELUXE-SUPERIOR

JUNIOR SUITE STANDARD

DOUBLE SUPERIOR POOL VIEW

Sun City - Palace of the Lost City

Food & Drink

The Crocodile Lounge

Located at the clubhouse of the Lost City Golf Course, offering stunning views of the course, The Crocodile Lounge offers light breakfasts, lunches and snacks. The lounge is open daily during Summer between 06:00-19:00pm, and in Winter between 07:00-19:00pm

The Villa Del Palazzo

The Villa Del Palazzo is an elegant fine dining restaurant which overlooks the Grand Pool serving exquisite Italian cuisine complemented by fine wine. The restaurant is open daily for dinner, although reservations are essential.

The Crystal Court

With its floor-to-ceiling windows that look out over the stunning water features, the Crystal Court offers sumptuous international cuisine. The restaurant is open daily for breakfast and lavish afternoon High Tea. Dinner is served on weekends depending on guest numbers.Opening hours:Breakfast: 06:30-11am mon-fri 06:30-11:30am sat-sunHigh Tea: 15:00-17:30pmDinner: 18:30-23:00pm Dress code: Smart Casual

Plume Restaurant

The Plume is the hotel's newest restaurant providing elegant formal dining in a modern setting. The menu offers french cuisine with an African twist. Restrictions: Open Tuesday-Saturday only. Dress code: Semi-formal. No shorts or flip flops will be permitted.

Tusk Bar and Lounge

Open daily, it is the ideal place to enjoy a pre-or-post dinner drink whilst relaxing to the sound of the in house pianist. The Tusk bar offer an extensive list of Cocktails to enjoy. Hand carved tusks make up 3 archways to commend the Tusk Bar. Dress code: Smart Casual

The Palace Pool Deck

The Palace Pool Deck is the perfect place to enjoy a light meal or snack whilst spending the day relaxing by the pool whilst busking in the African sunshine.Opening times:Barbeque: 12:30-15:00pm Sat-SunSnacks: 12:30-17:30pm

Board Basis Options

Breakfast included.

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