The Palace of the Lost City

Hotel

Sun City - Palace of the Lost City

Sun City - Palace of the Lost City

Hayes & Jarvis Rating
Information about hotel ratings
Average: 5 (1 vote)
TripAdvisor Review
2440 Reviews

Architectural wonder surrounded by a botanical jungle

A legendary destination designed by dreamers for luxury-seekers. Since 1992, The Palace of the Lost City has enthralled visitors from all over the globe. Its unique setting in South Africa, on an extinct volcanic site among the Pilanesberg mountains, is matched by the inspired architecture and passionate attention to detail for which The Palace of the Lost City is renowned.

This luxury five-star hotel in Sun City has integrated the natural beauty of its surroundings into its design, taking architectural and interior themes from the legend of a lost African tribe to capture the essence of The Palace. Think richly-woven colours, faux elephant tusks, sculptured bronze and crystal, and jungle cascades. The magnificence of the wild landscape is depicted through lions, kudus, birds and beasts of all kinds; these are immortalised in statues, stone carvings, mosaic illustrations, vaulted ceilings, dazzling flame-topped towers and in artist Danie de Jager's bronze wildlife sculptures. With fresco ceilings above and ancient tiles below, you are left to stand in awe at the sheer scale and grandeur of the masterpiece that is The Palace of the Lost City.

  • Spacious rooms
  • Choice of international restaurants
  • Luxurious swimming pool for Palace guests
  • Gary Player golf course

Hotel Features

Hotel Category

Luxury

Recommended For

Family Friendly
  • Check-in Time:
    15:00
  • Check-out Time:
    10:00
  • 338 rooms
  • There is a lift to all floors

Main Facilities

  • Golf
  • Outdoor pool
  • Wifi

Board Basis Options

  • Bed & Breakfast

For Families

  • Babysitting
  • Family Entertainment
  • Family Rooms
  • Kid's Club
Location Highlights

Sun City - Palace of the Lost City

  • 3 hour drive or 1 hour flight from Johannesburg
  • Sun City offers so much to do, from Valley of the Waves to Safari, go karts to Safari, kids clubs to casinos. This place has something for everyone

Things to do

Being explorers at heart, we believe in getting out and about to get the most from your trip. Browse through our selection of attractions and excursions available nearby that will enhance your holiday experience.

Valley of the Waves Sun City

Valley of the Waves

Golf

Maze of the Lost City

Quad biking

https://www.hayesandjarvis.ie/Water%20slides

Ziplining

Crazy golf

Archery

Kids buggies

Safari

2440 Reviews 84% of travellers recommended this hotel

Traveller ratings

  • Excellent 1473
  • Very Good 497
  • Average 243
  • Poor 121
  • Terrible 106

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Mar 25, 2019

Lovely night away

My Husband took me away for one last trip before our second child is born and it was lovely the service at the reception was brilliant. The rooms are slightly outdated but are clean which is the main thing. My biggest issue was the staff at the pool. They were having a full conversation between each other at the top of their lungs. My husband was trying to nap, I decided to order a snack and when I approached the bar no one assisted me. I helped myself to a menu which had no insert, when I interrupted the staffs conversation and asked for a menu, a waitress pointed at the menu and continued talking, I had to tell them they had no insert, she was so rude and made me feel like I was wasting her time. She went and got a menu and pushed it towards me. It really put a dampener on my stay as everyone else was lovely and helpful. The breakfast was the highlight of the stay!
Mar 22, 2019

Still nice but fraying a little at the edges

Western Cape, South Africa

Although our group enjoyed the stay, there were a a few niggly hassles throughout. This included a check-in and check-out that was not wholly satisfactory, with not all the booked rooms being consolidated as requested, a really poor meal and service at BOCADO (Cascades), poor service at the GRILL ROOM (Palace) - although the food was superb - and really irritating continuous piano music in the Chrystal Court. All the staff at the pool area were really friendly and helpful as were those servicing the Chrystal Court. Nevertheless, its always an intriguing experience, especially for first time visitors with its grandiose African decor and ambiance, so worth a visit.
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Sun City - Palace of the Lost City

Facilities

The Lost City Golf Course

The 18-hole desert style Palace of the Lost City golf course is renowned for its stunning views across South Africa's wilderness and changes in elevation. The 13th hole is a must see as it features a green that is shaped of the African continent and is home to several Nile crocodiles which live in the pond that surrounds the green. Shuttles to the course are free of charge.

Grand Pool

Located just outside the main entrance this is the ideal place to relax and enjoy the African sunshine. If you want to do a few laps of the pool this is the ideal place to go as it is an Olympic sized pool.

Complimentary Wi-Fi is Available across the Resort.

Gym

If you feel like working out, there is a gym available.

Sun City - Palace of the Lost City

Room Types

Superior Luxury Room

Superior Luxury Rooms come with two twin beds or a king-sized bed and an en-suite bathroom. Superior Luxury Rooms also has a lounge area. These rooms offer guests the best of luxury and leisure.

Show room facilities
  • Air Conditioning
  • Bath
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included

Superior Luxury Pool Facing Room

The Superior Luxury Pool Facing rooms have stunning views overlooking the Grand Pool. Each of the rooms have a king-size bed.

Show room facilities
  • Air Conditioning
  • Bath
  • Hairdryer
  • Minibar
  • Safe
  • Telephone
  • Towels included
  • TV
Family room

Superior Luxury Family Room

Superior Luxury Family Rooms are ideal for small families. The rooms have a king-size bed and a sofa bed to accommodate young children.

Show room facilities
  • Air Conditioning
  • Bath
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
Luxury Room

Luxury Twin Room

The luxury rooms have two twin beds that can be pushed together or kept separate to suit your needs. The en suite bathrooms have a bath and a shower.

Show room facilities
  • Air Conditioning
  • Bath
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
  • TV
African Suite

African Suite

The African Suite is the largest of the suites at the resort. Features include two spacious bedrooms with king-size bed and sofa. Both have bathrooms which feature Jacuzzi's and separate showers. The suite also includes a lounge, dining area, library, pantry, bar and kitchenette. The African Suite looks out onto The Grand Pool.

Show room facilities
  • Air Conditioning
  • Bath
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
  • Whirlpool in room
King Suite main bedroom

King Suite

King Suites consists of two bedrooms both with king-size beds and sofas. There are two bathrooms both with Jacuzzi's and separate showers. Additional features include open-plan lounge, dining area, library, pantry, bar and kitchenette. King Suites also have stunning views of the Grand Pool.

Show room facilities
  • Air Conditioning
  • Fridge
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
  • Whirlpool in room
Royal Suite 2nd bedroom

Royal Suite

The Royal Suite is the ultimate luxury with its own entrance foyer which leads to a spacious lounge and dining area, guest bathroom with marble vanities and separate shower and dressing area. Other features also include a personal butler, air-conditioning, and 24-hour room service.

Show room facilities
  • Air Conditioning
  • Bath
  • Butler Service
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
Junior Suite lounge

Junior Suite

Junior Suites feature a king-size bed, lounge and en-suite bathroom. In the lounge there is a sofa bed and also there is a guest bathroom.

Show room facilities
  • Air Conditioning
  • Hairdryer
  • Minibar
  • Safe
  • Separate Shower
  • Telephone
  • Towels included

Wheelchair Accessible Room

These rooms are specifically designed to accommodate guests with wheelchairs. Each room is located on the ground floor, has a king-size bed wider doorways and an en suite bathroom with a shower and bath with handrails.

Show room facilities
  • Air Conditioning
  • Bath
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
  • TV
Superior Suite

Superior Suite

Superior Suites are either located on the ground floor which overlook the pool or on the upper floor which have stunning views of The Lost City Golf Course. Each suite features a king-size bed, en suite bathroom, open-plan lounge and a dining area that can seat up to four guests.

Show room facilities
  • Air Conditioning
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
  • TV
Desert Suite Bedroom

Desert Suite

Desert Suites offer guests two spacious rooms equipped with King-size beds and a sofa. The rooms are separated by an entrance hall. The suites also feature an open-plan lounge, dining area with baby grand piano, small library, pantry, bar and kitchenette.

Show room facilities
  • Air Conditioning
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
  • TV
  • Whirlpool in room

Double or Twin DELUXE-SUPERIOR

Double or Twin LUXURY

Double or Twin JUNIOR SUITE

FAMILY ROOM DELUXE-SUPERIOR

SINGLE DELUXE-SUPERIOR

SINGLE LUXURY

DOUBLE LUXURY

TWIN LUXURY

DOUBLE DELUXE-SUPERIOR

JUNIOR SUITE STANDARD

DOUBLE SUPERIOR POOL VIEW

Sun City - Palace of the Lost City

Food & Drink

The Crocodile Lounge

Located at the clubhouse of the Lost City Golf Course, offering stunning views of the course, The Crocodile Lounge offers light breakfasts, lunches and snacks. The lounge is open daily during Summer between 06:00-19:00pm, and in Winter between 07:00-19:00pm

The Villa Del Palazzo

The Villa Del Palazzo is an elegant fine dining restaurant which overlooks the Grand Pool serving exquisite Italian cuisine complemented by fine wine. The restaurant is open daily for dinner, although reservations are essential.

The Crystal Court

With its floor-to-ceiling windows that look out over the stunning water features, the Crystal Court offers sumptuous international cuisine. The restaurant is open daily for breakfast and lavish afternoon High Tea. Dinner is served on weekends depending on guest numbers.Opening hours:Breakfast: 06:30-11am mon-fri 06:30-11:30am sat-sunHigh Tea: 15:00-17:30pmDinner: 18:30-23:00pm Dress code: Smart Casual

Plume Restaurant

The Plume is the hotel's newest restaurant providing elegant formal dining in a modern setting. The menu offers french cuisine with an African twist. Restrictions: Open Tuesday-Saturday only. Dress code: Semi-formal. No shorts or flip flops will be permitted.

Tusk Bar and Lounge

Open daily, it is the ideal place to enjoy a pre-or-post dinner drink whilst relaxing to the sound of the in house pianist. The Tusk bar offer an extensive list of Cocktails to enjoy. Hand carved tusks make up 3 archways to commend the Tusk Bar. Dress code: Smart Casual

The Palace Pool Deck

The Palace Pool Deck is the perfect place to enjoy a light meal or snack whilst spending the day relaxing by the pool whilst busking in the African sunshine.Opening times:Barbeque: 12:30-15:00pm Sat-SunSnacks: 12:30-17:30pm

Board Basis Options

Breakfast included.

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