Riviera Palm Springs

Experience the glamour of Hollywood's favourite retreat

This iconic Art Deco hotel has maintained its position as Palm Springs’ most exclusive hotel, combining glamour and prestige to provide the perfect desert break. Special touches pay homage to the rich history of this renowned hotel including the orange lighting in the lobby which was chosen to honour the many times that Frank Sinatra visited - orange was his favourite colour. With a spa, super-stylish restaurant and beautiful boutique guest rooms, this Palm Springs hotel is the ideal option for your California sun escape.

Hayes & Jarvis Rating
Hotel Category
Trusted
TripAdvisor Review
Tripadvisor rating 2885 Reviews
Downtown Palm Springs

Hotel highlights

  • Chic and stylish decor
  • 5 Mins From Downtown
  • Chill out at the two pools
  • Relax at the indulgent Azure Spa
  • Enjoy food and drink at Circa 59

Hotel Features

General Information

  • Check-in Time:
    03:00
  • Check-out Time:
    11:00
  • 406 rooms

Main Facilities

  • Outdoor pool

Board Basis Options

  • Room Only

For Families

  • Kid's Club

Hotel Location

Location Highlights

Riviera Palm Springs

2885 Reviews 66% of travellers recommended this hotel

Traveller ratings

  • Excellent 972
  • Very Good 738
  • Average 504
  • Poor 344
  • Terrible 327

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Dec 10, 2019

Disappointed

San Diego, California

When we booked the room, we had read the reviews regarding the property undergoing renovations and were fully prepared for that. The overall stay was fine and the room wasn't terrible but we were disappointed with how the staff responded to a fairly minor issue. First of all, here are the pros of the hotel: Great location Common areas, pool area really nice Free parking Check-in was fast and the gentleman who helped was great! Large selection of tv options including the ability to plug in your own device (Roku) Free wi-fi Large bathtub Close to 7-Eleven (when you need ice, drinks or snacks) Cons Some of the buildings are pretty dated - the carpet and furnishings need to be replaced Building we stayed in wasn't secure - the doors opened regardless if you had a key or not Thin wall - we could hear an entire conversation in our neighbors room To get hot water, you would have to turn the shower and the sinks on and let them run for about 5 minutes - really wasteful Water pressure bad in shower Some of the staff were rude - on Saturday afternoon, around 2:30pm, we wanted to have a drink in our room. We went to the ice machine in our building, but it was out of ice. No big deal - went to the next building over and it was out of ice. A little irritating, but not the end of the world. Went to a third building and no ice there either. Went back to the room and called the front desk to see if we could get room service to drop off some ice (this place charges a Resort Fee of $35/day so didn't think that was a big ask). The front desk lady was a little rude and told us to go to the ice machine on the first floor of our building. We explained that they weren't working and we had tried it at 3 different buildings. She transferred us to room service. We asked room service if we could get some ice brought up - the guy that answered asked someone in the background and she responded with a laugh and said we would have to pay $5 and wait a while. We were told we could also just go to 7-Eleven across the street. They also said they would call maintenance. If we were staying at a motel, I would expect that kind of response. But this place calls itself a "Resort" and customer service should match that. We would've gladly paid the $5 delivery fee for ice, but it was how they responded to the request that disappointed us the most. They can do all the renovations they want and create beautiful rooms, buildings and common areas but if they keep their current staff, I doubt these reviews will get any better.
Dec 02, 2019

Not your typical Marriott property ... sorry.

Los Angeles, California

First, let me start by saying I have heard a lot about this hotel as being a "premiere" place to stay in Palm Springs. It is rich with history, has a great location, delightful pool and spa area and the staff are wonderful BUT the facility, especially the rooms, need dire help! We stayed in building 4 and upon our arrival the elevator was broken, the carpets were uneven, the room was not especially cleaned with water that was putrid smelling left in the coffee maker, and amenities were scarce. We had a partial box of tissues and the tiniest of complimentary soaps. Worst of all it is noisy. You can hear everything from the people above you and hallway noise. Oh our disappointment! The best part of the hotel are the fire pit areas and the nice bar area in the front that has room for people to meet, play cards, have a drink, etc. Not what we expected from a place with "resort" in its' name nor of a Marriott property. Sorry, can't recommend until the hotel finishes whatever restorations they seem to be undergoing. Then I would be willing to try again, if for no other reason for the location.
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