Paradise Point Resort & Spa, A Destination Hotel, San Diego

Jun 14, 2019

BEWARE! Rooms not as advertised!

Pasadena, California

Stayed here in the past and loved it so decided to come back with the family. Boy, am I disappointed this time! Check-in was at 4pm which is already very late. But when we arrived, the room wasn't ready. We had to wait until 4:30pm and there was no explanation for this delay. When we finally checked in, the room was NOT the one we booked. We booked a Lanai Bayside King room which was the same reservation we booked years go and what we got was a real disappointment. There was no view of the bay, no couch/sofa bed, no lawn chairs, no double doors. We called to complain but was told they had no more rooms so they decided to put us here. There was no mention of that when we checked in and now we're stuck in something we didn't book and all they did is offer to refund $100 to us with no other option! I would highly suggest anyone booking to not book directly through their website because there seems to be no recourse. There's no booking agency I an complain to and not much is being done to fix the issues we've had from the resort. We've recommended this place to our friends in the past but after this experience, we will no longer be doing that.

Jun 13, 2019

Excellent except resort food and room service

Phoenix, Arizona

The grounds are impeccable and the bay is literally a step outside the sliding door of your room if you get a Bayfront room. The pools are great. The pool bar is awesome. You can roast marshmallows at their pool bonfires at night and the gift shop (called Island Market) has everything you could ever need! The only negative was that ALL the food is served or delivered in to-go containers...even room service! For $300/nt, they could have normal room service. So they say they don't allow plastic bags but they bring your food using hundreds of plastic containers to put all the little sides and food you order. Even when you're seated in the indoor restaurant area, the pizza place also serves you in to-go containers. It's very bizarre. This complaint has nothing to do with me being environmentally concerned, it's just weird to not have normal tableware and cutlery when you're in a major resort in San Diego. All in all, the location and grounds and area is wonderful so if you don't mind ALWAYS eating in plastic, you'll love this place.

Jun 08, 2019

Review of Barefoot Bar and Grill at Paradise Point

To my fellow travelers, Breakfast this morning overlooking Mission Bay was amazing! We had a breakfast burrito and veggie omelet. The plates came out hot, food was delicious, coffee was great, and service was outstanding. Kenya really did a great job as our server, was very friendly, and even told us about great places to go in Old Town and where to find snorkel gear in La Jolla. Definitely will continue coming back here, and to Paradise Point! The hotel rooms are remodeled and nice, and we have a fire pit and great view of the cove. We’ve been coming here with our group for several years, and always like making memories here.

Jun 08, 2019

Something for everyone on unique property

Vienna, VA

Stayed for 4 nights in April with our family on bayside lanai room. Our room was recently updated and was nicely decorated. Patio opening to the water with sitting area and fire pits. Property is lovely and fun to explore. Pools are sprinkled throughout so can always find a spot. Easy access to San Diego sights, Sea World, and beach areas. Kids loved being outside all day and being on the water. Highly recommend if you want a centrally located property with outdoor resort amenities.

Jun 07, 2019

Good for families

Wollongong, Australia

Stayed for 2 nights in a Garden View Lanai room. There seems to be plenty to do so is great if you have a family I doubt the kids would get bored. The staff were friendly and efficient and the cleaning was done effectively Our room while clean and generally comfortable, the bed would have to be one of the worst I have ever slept on as it went down in the middle like a valley. I really think they should replace it as we both left with bad backs so beware of room 604. Again while we had it included in our room, my greatest bug bear is the parking fees. How on earth can they justify charging such exorbitant fees to park outside your room? $38.00 per night. I think it is outrageous but you always get hit with the the stock standard response from hotels that it is in line with what other properties in the area are charging. So what, how about setting the lead and drop this blatant rip off.As a couple we probably wont return

Hotel

Paradise Point Resort & Spa, A Destination Hotel