Hilton Clearwater Beach Resort

The hotel was very elegant nice and clean. Customer service was top notch. Easy to get to places we wanted to go within walking distance. Boat excursion were just across the street and the views were amazing from our room.

Let’s start with the good. Some of the best and friendliest staff ever. Hotel is a little dated, but we found it clean, everything worked and the room was comfortable. Nice pool, pool bar and again great staff. Thank you Michelle!! Plenty of chairs. Beach you are ON the beach. Just walk out the back door. Also a great area. Lots and lots of little shops, bars and cool restaurants within 5-10 minutes walk. Really never needed our car. Now the bad, it cost an ADDITIONAL $25 per day to park! If you want a chair on the beach $10, cabana $50! And you pay a $25/day “resort” fee to use the amenities. Of course the chairs and cabanas are not part of the amenities. The only extra we saw was you can check out towels. The room although comfortable. We ask/paid for gulf side. ALL rooms face north/south perpendicular to the beach. Our first room was on the north side over the restaurant. you looked down on a roof and listened to AC units running. They moved us to the south side, still not directly looking at the gulf. Now our balcony had a four foot high concrete wall. You cannot sit in a chair (to drink coffee) and look out to see out you have to stand. Avoid the ninth floor! The only thing my wife wanted was a place to sit and watch the water and we couldn’t. Extremely disappointing.

You should know that this resort does not regard your loyalty to the Hilton brand as a value to this property. Actually they should, at this visit there was construction underway on the restaurant patio so there was no beachside dining just a lot of construction noise. They no longer offer the free breakfast. As a diamond member you get a “continental breakfast” consisting of 1 muffin or toast, 1 piece of fruit.. you get the idea. This continental breakfast is listed for $20. The full course meal lists for $24. Do they offer the cost difference to diamond members? They do not! It’s just a way to get more from the loyal brand users. This should not be on the Hilton brand list. The towel card per person is just ridiculous. The rooms are old but clean the bathroom was tiny and there was no full length mirror to be found. Do yourself s favor a visit a real Hilton. There are other Hilton properties on the beach, adding the word resort should be synonymous with ripoff.