Casa Marina - A Waldorf Astoria Resort

AAA Four Diamond luxury at this Key West beachfront resort

Listed on the National Register of Historic Places, the Casa Marina is a 1920’s landmark, offering a tropical oasis of oceanfront luxury in the Florida Keys. Rolling lawns lead to Key West’s longest private beach should you wish to soak up the sun and there’s a spa on-site for ultimate relaxation but there’s much more to do besides just relax thanks to two waterfront pools, an exhilarating waterports centre and excellent beachfront grill. Casa Marina is the original – and grandest - beachfront resort in Key West.

Hayes & Jarvis Rating
Hotel Category
Trusted
TripAdvisor Review
Tripadvisor rating 8876 Reviews
Florida Keys

Hotel highlights

  • The longest private beach in Key West
  • Take a dip in two waterfront pools
  • Nearby golf at the Key West Golf Course
  • Enjoy beachfront dining at the Sun-Sun Grill
  • Stay active at the watersports centre
  • Prime location overlooking the water

Hotel Features

General Information

  • Check-in Time:
    16:00
  • Check-out Time:
    11:00
  • 311 rooms
  • Minimum age: 21

Main Facilities

  • Outdoor pool
  • Watersports

Accommodation Type

  • Luxury Collection

Board Basis Options

  • Room Only

Hotel Location

Location Highlights

Casa Marina - A Waldorf Astoria Resort

  • Approx. 10 mins from Key West International Airport
8876 Reviews 77% of travellers recommended this hotel

Traveller ratings

  • Excellent 3933
  • Very Good 1995
  • Average 1313
  • Poor 848
  • Terrible 787

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Feb 26, 2020

DISGUSTING MOLD

Absolutely appalled at the condition of our room and the customer service. We walked into our ocean view balcony room to a musty smell and noticed MOLD everywhere. Most noticeably on the lamp shades and on the bathroom celling. I went down to speak with the director of operations and he was beyond disrespectful. My mom has severe allergies and I explained that we were all very scared for her safety, his response was "If she gets really sick, I can call 911" I have never been treated with such blatant disregard by a manager in my life. He insisted that there was no mold but as anyone can clearly see from the pictures there was. He offered us 3 complimentary drink coupons for the "cosmetic damage" I felt completely degraded and that is when I asked to speak to corporate. He then said to me "you’re just wasting your time" - We had to down grade to a room with no balcony facing the parking lot - While I was there, I spoke with several other hotel guests who were also just as unsatisfied with the service and accommodations. Management has clearly let this hotel go. I will never return to the Casa Marina.
Feb 26, 2020

Dirty with a side of nonexistent customer service.

New Jersey

Save your hard earned money and go to The Marker! As we checked in to our room, dirty dishes littered the hallway. The furniture was covered in stains and hair. Mold on the lampshades. The bed skirt was covered in dark stains. Paint chipping everywhere. Even the beachside furniture was in utter disrepair. We’re demanding a full refund for the one night we had to stay there before we left early and went to The Marker. When we voiced our concerns before checking out, the manager Mikaela told us it’s an, “this is an older property.” No apologies. The age of a property does not negate the need for a clean room when you’re spending $700+ to stay in a top tier Waldorf Astoria resort. Will never return.
View all