• Universal’s Loews Sapphire Falls Resort™

Universal’s Loews Sapphire Falls Resort™

Stunning new Caribbean-inspired Preferred hotel at Universal Orlando™

Loews Sapphire Falls Resort at Universal Orlando™, our newest on-site hotel, transports guests to a paradise in the heart of the tropics. Blue waterfalls cascade over lush grounds, and in the distance, the calming sounds of steel drums call guests to take in the scenic water views, ease into ‘island time’ and let go.

Imagine a picturesque hotel built in the heart of the tropics, where every comfort is included. Loews Sapphire Falls Resort features a beautifully landscaped, resort-style pool with a water slide surrounded by cascading waterfalls, this hotel truly captivates at every turn. From the ruins of the stone turret in the lobby to the inviting island charm of the 1000 guest rooms and suites, guests are surrounded by a vivid, textured haven that is inspired by landmarks of the islands. 

Guests of all on-site hotels enjoy:

- Early Park Admission† to The Wizarding World of Harry Potter™ and Universal's Volcano Bay™ one hour before the parks open (ticket required). 

- Complimentary transportation to and from the theme parks and Universal CityWalk™

- Resort-wide Charging Privileges with room key

- Complimentary delivery of merchandise purchased throughout the resort to your hotel

Legal lines:

HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s17) 

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply. ‡Water taxi not available for transportation to Universal’s Volcano BayTM. Sapphire Falls Resort TM & © 2017 UCF Hotel Venture III. All Rights Reserved. Universal elements and all related indicia TM & © 2017 Universal Studios. All rights reserved.

Hayes & Jarvis Rating
Hotel Category
Trusted
Location Type
Theme Park
TripAdvisor Review
Tripadvisor rating 5214 Reviews
Universal Orlando Resort™

Hotel highlights

  • Early Park Admission† to The Wizarding World of Harry Potter™ and Universal's Volcano Bay™ one hour before the parks open (ticket required).
  • Cool Caribbean charm
  • 16,000 sq. ft. resort-style pool
  • Complimentary Shuttle Buses, water taxis‡ to the parks and CityWalk™
  • Sand beach and waterslide

Hotel Features

General Information

  • Check-in Time:
    16:00
  • Check-out Time:
    23:00
  • 1000 rooms
  • Minimum age: 21

Main Facilities

  • Fitness facilities
  • Golf
  • Outdoor pool
  • Wifi

Board Basis Options

  • Room Only

For Families

  • Family Rooms
  • Kid's Club

Hotel Location

Location Highlights

Universal’s Loews Sapphire Falls Resort™

  • Theme Park
  • Approx. 20 mins from Orlando International Airport
  • Universal Orlando Resort hotel guests enjoy exclusive theme park benefits.
5214 Reviews % of travellers recommended this hotel

Traveller ratings

  • Excellent 3437
  • Very Good 1091
  • Average 390
  • Poor 168
  • Terrible 128

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Nov 17, 2019

Nice hotel, but room for improvement

Chelmsford, Massachusetts

My husband and I came here for a spontaneous holiday weekend getaway to try the Universal hotel / Theme park combo and were less than impressed. We own a timeshare in the area, so we've been to the Universal parks many times, but since it was just the two of us we wanted to try the hotel/theme park combo thinking it would be more convenient for a shorter stay. While the hotel was decent, there really isn't any benefit to staying on property to utilize the theme parks, Things that could be better: 1) Get rid of the traditional room key. In this day in age, it is more convenient to have your key be your wristband. It's one less thing to think about when hitting the parks. 2) Work on improving the Universal App so that it can be linked to your room, your credit card and your park ticket. Again...consolidating it all into one makes it so much easier when heading out, Who wants to carry their room key, their Universal tickets, their Express Passes and their dining tickets? The other big theme park in the area has figured it out and they make it work. 3) There needs to be more breakfast options. We went to the Dutch Trading every morning to grab a quick bite since we didn't want to have a big sit down breakfast when we wanted to get to the parks. The options are very tiring. 4) The Universal Freestyle cup that you purchase in the park does not work at the freestyle machine at the resorts. We found out the hard way that any third party company does not utilize the dining plans, the perks with annual membership or with the Freestyle cup (even for water), which includes all the hotels. 5) The walkways are labeled horribly, We got lost many times due to poor signage (getting to Volcano bay and just from the parks in general). Our room was clean, the staff were friendly enough, the bed was comfy and we didn't have any major issues with the hotel, so sleeping here was fine, but we didn't find the 'perks' were worth staying here again.
Nov 17, 2019

Excellent vacation and stay

Washington DC, District of Columbia

This is our third time staying at the hotel. We were just as please staying this time as the very first time. The rooms are very clean and the staff is very friendly and professional. The pool area was very clean and they had lifeguards on duty at all times. The staff was available to order anything that you need. Everyone was so helpful and polite.
View all

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