• Royal Kona Resort

Hotel

Royal Kona Resort

Royal Kona Resort

Hayes & Jarvis Rating
TripAdvisor Review
3584 Reviews

Breathe, Exhale, And Completely Relax

Set on the oceanfront overlooking Kailua Bay, the Royal Kona Resort is within easy walking distance of the charming and historic town of Kailua Kona with its array of local restaurants, shops and historical sites, and is the island's most sought after location. Enjoy the spacious and recently remodelled guest rooms that are as beautiful and expansive as the mountain vistas and magnificent ocean views they showcase. With a private beach and saltwater lagoon, oceanfront pool and spa, relaxation and rejuvenation will come so easily.

  • Kailua Bay
  • Oceanfront Landmark
  • Spa
  • Saltwater Lagoon
  • Private Beach

Hotel Features

Hotel Category

Trusted

Main Facilities

  • Fitness facilities
  • Outdoor pool
  • Spa facilities
  • Wifi

Board Basis Options

  • Room Only
Location Highlights

Royal Kona Resort

  • Approx, 20 minutes from Kona International Airport
3584 Reviews 66% of travellers recommended this hotel

Traveller ratings

  • Excellent 816
  • Very Good 1423
  • Average 786
  • Poor 336
  • Terrible 223

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Jul 14, 2019

Great location, okay stay

Odenton, Maryland

As posted by others, this hotel is in a great location with great views. It is a little worn, and could stand with some improvements, and I felt it was a little pricey for what we got, but we did have a nice stay overall. Since we were driving from another part of the island on check in day, I called early that morning and asked for an early check in. I was told it shouldn't be a problem, but that I should check as we got closer. I called again 30 minutes away and they still couldn't guarantee me anything. Arriving at 1pm, I went to the desk to see if we could check in. At first I was told that I could upgrade to a full ocean view (I had a partial ocean view reserved) and she could get me right into a room. She informed me it would be an additional $40 a night. So then I asked if I didn't upgrade how long I would have to wait for a room, and she said she had one ready for me, but wanted to see if I wanted to upgrade first. I found that rather sneaky! Other than that, check in was fine and there were no issues with our bill at any point of the trip. This hotel has a luau on the property that is quite popular. We had reservations for it the first evening and I have reviewed it separately on TA. Our second evening, since we were not attending, we realized how much it affected everyone else at the hotel. Parking was crazy and the line out front covered the front of the entire hotel! We had other plans that evening, but when we came back, we had a very hard time finding a spot to park. The attendants did squeeze us in, since we were hotel guests with a parking pass, but the lot was very full with luau attendees and busses were dropping off big groups at the door. It was quite crazy. We were four people to our room with two beds. The hotel price was good with a BOGO breakfast deal. But they charged $35 each per night for our two adult children. I thought that a bit excessive. (I knew this at the time of booking, but still think it is a lot) So at that price you would think that we would have 4 bath towels in our room, right? Nope. At no time did the maid leave more than 2. It was easy to get more though, because the pool towels are easy to grab at the gift shop and they ask everyone to keep them in their room for the maids, so we just grabbed extras and made do. The breakfast buffet was great! Pricey, but the BOGO deal made it worth it. Checking in the first day, the lady at the podium made us feel like we were inconveniencing her. The second day's lady was much better. The pool was smaller than expected, but not crowded during the day, so it was sufficient. The waitresses from the bar come over to check if you need drinks or food, which was great! Our partial ocean view was lovely!! Saw lots of ocean and all of the bay. We were there over the 4th of July and could see the barge shooting off fireworks in the bay, so it was a great location. We overlooked Huggo's on the Rocks next door and the music was quite loud in the evenings, but calmed down in time for bed. They have tiki torches over the water, and the view was nice from our room. Overall, this hotel was a good place to stay. Customer service ranged from ok to not so good. The room was clean and location was great! So it earns a solid 4 stars from us.
Jul 14, 2019

Wish they had a bigger pool and a jacuzzi.and better customer service all around.

It would have been nice to have a separate pool for adults also in the picture description it appear that there was a jacuzzi.the hours for the pool for closing was to me a bit early. The customer service I experience was not consistent. Overall made the best what I had.
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Royal Kona Resort

Facilities

Hawaii Luau

Enjoy traditional music, dance and food at The Voyagers of the Pacific oceanfron Luau. Feast on a sumptuous buffet and open bar whilst watching the dancers tell their stories.

Fitness Centre

Stay fit during your holiday at the fitness centre, which offers ocean views for inspiration.

Massage & Spa Center

Visit the Massage & Spa Center to relax your body, mind and soul with a range of pampering treatments.

Ocean Front Swimming Pool

Located right on the ocean front and next to Don's Mai Tai Bar, the pool is perfectly situated for a relaxing day at the resort. During high tide it also offers the best spot to view sea life.

Royal Kona Tennis Club

Spend a day or evening on the courts where tennis instructors can help improve your game.