The Royal Hawaiian Hotel, a Luxury Collection Resort

The Pink Palace of the Pacific

The Royal Hawaiian first opened in 1927 and boasts a rich history and strong ambassador loyalty. Located directly on the beautiful Waikiki Beach, this iconic hotel offers 528 elegantly designed and well equipped rooms and suites across two towers. The Mailani Tower offers private balconies to every room with amazing views of the sparkling Pacific Ocean. There are various dining options to tickle your taste buds, including a Monday night luau or traditional food and Hawaiian entertainment. Leave your tensions behind in the Abhasa Spa with a variety of treatments including local massage, facials, body wraps and cocoons. Or if you're looking for entertainment visit the Helumoa Playground and Keiki Pool for two fresh water swimming pools, two large whirlpool spas, an interactive fountain and 70 foot long waterslide. If that's not enough, join in with lei making, water slide races and hula lessons.

Hayes & Jarvis Rating

Average: 5 (1 vote)

Hotel Category

Luxury

Location Type

Beach

TripAdvisor Review

4734 Reviews

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Hotel Gallery

Hotel Features

General Information

Check-in Time:
14:00
Check-out Time:
11:00
528 rooms
Minimum age: 18
Floors have lift access: Yes

Main Facilities

Outdoor pool
Spa facilities
Wifi

Board Basis Options

Room Only

Hotel Location

Location Highlights

The Royal Hawaiian Hotel, a Luxury Collection Resort

Beach
Approx. 45 minutes from Honolulu International Airport
Located on famous Waikiki Beach
Visit Historic Pearl Harbor
Explore Maui, Hawaii Island or Kauai on a day excursion

4734 Reviews

81% of travellers recommended this hotel

Traveller ratings

Excellent 2701
Very Good 1104
Average 496
Poor 241
Terrible 192

What to Expect

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Reviews

Feb 22, 2020

Simply Amazing!

Denver, Colorado

Hands down one of my best travel experiences ever. Spacious rooms, comfortable beds and amazing staff. The breakfast buffet costs extra but was a great way to start the day. I would highly recommend reserving beach chairs and an umbrella in advance of your stay. The location of the hotel is great! The Maui Brewing Company restaurant and taproom is very close and has a killer happy hour.

Feb 19, 2020

Felt like ROYALTY every day...dream come true staying here.

Booked a Historic Garden Junior Suite with two double beds. The front desk attendant Michael accommodated my request at check in which was a breeze. The room was very spacious with two bathrooms and three closets. Bed was very comfy and loved the toiletries. Housekeeping was amazing. They would ask to make up your room when they saw you exit in the am and unlimited FREE bottled water. Tons of towels never a shortage. Wifi worked great. Enjoyed the MaiTai Bar and chilling at the pool. Grounds are very clean and service was amazing everywhere. We were even provided a late check out and hospitality room. The flower leis and beads by valet were so beautiful we wore them at a wedding. When I come back this is the only place I would stay. Simply pure elegance.

Feb 18, 2020

Going down the wrong way very fast . Extremely disappointed. Very poor value for money

Heidelberg, Germany

The front desk lady who check us in was very nice and welcoming. Some staff members have attitudes especially in the concierge department Housekeeping is not consistent and the room is not cleaned properly on a daily base . One day a tissue was left on the floor at the bottom of the bed . Most of the time housekeeping did not replenish the bathroom toiletries , coffee and tea amenities. No real China cups for your coffee or tea in your bedroom ! Instead generic poor quality paper cups with lids that do not fit properly ! You would expect a China coffee cup for the price you pay to stay in a 5 stars luxury collection hotel . The answer is No ! The bathroom mirror and the washbasin was not clean properly. The bathroom is very very small.The room is very dark and the old heavy curtains have notable stains . The lighting in the room is very poor and poor voltage. There is not enough plugs in the room and if you want to make coffee you need to make your coffee in the bathroom ( how unhygienic and inconvenient) because not enough plugs in the room and the coffee maker electrical cord is too short unless you want to get on your knees and use the plugs located by the bedroom wall baseboards ! Because of the lack of outlets in the bedroom they have attached a generic outlet strip on the bottom of one of the old desk with a couple of plastic zip ties ? How tacky and how inconvenient for an 70 years old lady guest to have to bend over to rich the outlet to be able to plug in the iron ! For a five star hotel it is unacceptable. When we visited and stayed before in the hotel they always welcomed us with a beautiful and delicious loaf of banana bread delivered to our room. Now they give you a coupon at check in to redeem at the small bakery counter by the lobby and in exchange you receive 3 différents flavors dried and minuscules muffins in a brown bag ! The pool is very small and the inside tiles are very dirty and have not been brushed for a long period of time . Needs some attention. The hot tub also needs the tiles to be clean and one of the stair corner is chipped and you could injure your foot. During our entire stay there was a dirty bath towel and some trash in the bushes and trees by the hot tub. The trash can was also overflowing one day. We never saw a pool attendant walking around during our entire stay to keep the place clean. It is obvious that this place is not staffed properly and it reflect on the overall physical condition of this hotel. It used to be well maintained but I am afraid it is not now. The only good thing is the location and they know it. It is very sad to see this place going downhill very fast . Very poor value for money .

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Canada & USA
USA
Hawaii
Oahu

The Royal Hawaiian Hotel, a Luxury Collection Resort

Facilities

A Royal Luau – A Cultural Journey Through Time

Every Monday, the resort pays homage to the Royal lifestyle by holding an exciting feast event. Starting on the sweeping main lawn, guests slowly make their way to the sacred Helumoa grounds before enjoying a feast of varied flavours and intriguing scents. Laced with rich dance and music, this dinner show provides a glimpse into the heritage and history of this Island nation and is the only dinner show in Waikiki set on the oceanfront.

Outdoor Pool

The resort's private pool is a stylish venue for either cooling down or soaking up the sunshine. Heated yet using soft saltwater for a purer swim, guests can opt for a payable Cabana for an extra special experience or just lounge on one of the many chairs.

Abhasa Spa Waikiki

This exquisite spa centre provides a much needed respite from working life and offers a range of relaxing treatments and services.

Canada & USA
USA
Hawaii
Oahu

The Royal Hawaiian Hotel, a Luxury Collection Resort

Food & Drink

Mai Tai Bar

Exotic music and local performances add an extra layer of ambiance to this iconic beachfront bar. Follow in the footsteps of the famous and sip on a tropical cocktail or enjoy delicious light bites under the sun at this lively central hub of the Royal Hawaiian Hotel.

Azure

Azure is the hotel's signature dining room, serving the finest locally-caught fish fresh from the auction for your enjoyment. Sample the famed Kona Shellfish Bowl or choose from ahi, opah and much more alongside a dedicated wine list.

Surf Lanai Restaurant

This upscale beachside eatery serves a delectable variety of classic dishes with tropical twists. Don't miss the signature Pink Haupia Cake to finish your meal.

Board Basis Options

Room Only

The Royal Hawaiian Hotel, a Luxury Collection Resort

The Pink Palace of the Pacific

Hayes & Jarvis Rating

TripAdvisor Review

Hotel highlights

Hotel Gallery

Hotel Exterior

Swimming Pool

Hotel Grounds

Hotel Grounds

The Royal Hawaiian Hotel

Outdoor seating

Hotel Restaurant

Beach View

Hotel Grounds

Hotel Seating

Hotel Grounds

Hotel Features

General Information

Main Facilities

Board Basis Options

Hotel Location

Location Highlights

The Royal Hawaiian Hotel, a Luxury Collection Resort

Traveller ratings

What to Expect

Reviews

Simply Amazing!

Felt like ROYALTY every day...dream come true staying here.

Going down the wrong way very fast . Extremely disappointed. Very poor value for money

Nostalgia

A luxury stay!

The Royal Hawaiian Hotel, a Luxury Collection Resort

Facilities

A Royal Luau – A Cultural Journey Through Time

Outdoor Pool

Abhasa Spa Waikiki

The Royal Hawaiian Hotel, a Luxury Collection Resort

Food & Drink

Mai Tai Bar

Azure

Surf Lanai Restaurant

Board Basis Options

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