Hilton Boston Back Bay

Skip the breakfast buffet! The food is prefab and horrible. The eggs were like eating rubber. The price for the brunch is outrageous! Valets are especially helpful and nice.Check-in & check-out was smooth. Room was clean.

I stayed there for 6 nights during a conference in May. The hotel itself is in a perfect location since it is within walking distance to the restaurants (i.e. Eataly). The room I had was quite spacious and it was very quiet (good soundproofing!). The hotel gym was also well-equipped and I really enjoyed my time there. However, I was just slightly let down with the basic facilities that required a lot of maintenance. The elevators were not working most of the time I was there that I had to walk down from my room to the lobby. The hotel also did not have hot water boiler which was a bit disappointing because I liked my tea before going to bed. It would also be great if in the future you could provide our guests with toothbrush and toothpaste. Business travelers do not always have the time in the world to go to 7-11 and buy them after a 26 hour long flight.

Had a great 3 day stay at this hotel. The staff were so friendly and helpful and every interaction, the rooms were clean and the beds comfy, the pool and gym were nice, and the elevators weren't slow. Appreciated in room wifi and a mini fridge. Centrally located (they should update the directions on their website to say Prudential station though) with lots of amenities nearby, including restaurants and a grocery store. I would definitely stay here again and would recommend it to others.