Westin Boston Waterfront Hotel, Boston

Jun 25, 2019

Underwhelmed

The hotel itself was nice, but overall I was not impressed. Water service let themselves in while I was in the room. We were woken up the next morning by the same woman who wanted to clean at 9:20 am. 3 restaurants, all the same food. No pool towels and the jacuzzi was stagnant. Long lines to check in and minimum staff working.

Jun 22, 2019

Nice

Cleveland, Ohio

It is located near the convention center. Check in was smooth and a lady at the check in counter was very professional and polite. I liked their shower heads. They have two, one is fixed and the other is hand-held. The hotel is clean. The only thing I didn’t like was a room service person came into the room out of blue when I was changing my pants. But I guess that must be a isolated occurrence.

Jun 10, 2019

Average

Check in – staff were polite and attentive, provide lot of information and they already had my reservation. Staff member otto help with so much of information about the sightseeing and other information. He was kind and very friendly. Facilities – rooms clean and maintained, but not Modern or outdated. Room – in-room amenities toiletries kit, towels, water bottles, coffee/tea maker. Additionally- mini bar is available. Check out – Check out was easy and fast, Hassle free

Jun 08, 2019

Truly awful and overpriced

London, United Kingdom

Have visited Boston on many occasions and have never come across a more overpriced and average hotel. I was booked in on a special corporate rate for a conference and had to pay the first night myself which they charged me at $365 when I pointed out that the room was on their own web site for $280 they said it was hard luck as they didn’t set rates - makes you wonder how much they rip off the company that we’re holding their event there. Even though I paid such a rip off price I had to wait until almost 5pm to get a room and when I did it stank horribly - phoned reception and complained but they didn’t really give a damm Avoid at all costs I know I will

Jun 03, 2019

Westin To See

New York City, New York

I have stayed in many Westin properties around the country and Canada. However, this one stands few inches above all. I don't mean just size. The hotel is super clean, with nice size events space. The Lobby is my favorite place. The smell of white tea scent is delicious. I can sit on the comfortable lounges for hours while enjoying a drinks from the two bars.

Hotel

Westin Boston Waterfront Hotel