• Terrace

Novotel New York Times Square

Panoramic views of Times Square

Built in the 1920’s at the height of the Midtown boom, this beautiful historic hotel has played host to many famous names throughout the years including Marilyn Monroe and continues to offer luxurious accommodations for your city-central break. The newly revamped interior is resplendent with white marble and high-end fittings to create a refined ambience to compliment the excellent amenities found inside. There’s an upscale Chinese restaurant and a classic NYC diner on-site as well as a state-of-the-art fitness centre, all just a short walk from the Chrysler Building and Grand Central Station.

Hayes & Jarvis Rating
Hotel Category
Location Type
City centre
TripAdvisor Review
Tripadvisor rating 7751 Reviews

Hotel highlights

  • Great location
  • Wraparound Terrace
  • Family friendly
  • Newly renovated

Hotel Features

General Information

  • Check-in Time:
  • Check-out Time:
  • Minimum age: 18
  • Floors have lift access: Yes

For Families

  • Babysitting
  • Family Rooms

Hotel Location

Location Highlights

Novotel New York Times Square

  • City centre
  • Approx 1 hour from JFK Airport
7751 Reviews 87% of travellers recommended this hotel

Traveller ratings

  • Excellent 3740
  • Very Good 2883
  • Average 749
  • Poor 230
  • Terrible 149

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Jan 20, 2020

Very disappointing - good location but that's all (very very poor service and experience)

London, United Kingdom

The idea of good service just doesn't exist. From the moment of checking in to checking out, hardly a single smile from any staff member and none being very helpful. Doormen don't do much at all, they don't welcome you or help with bags (for a big family with elderly people). Reception greeting was beyond unhappy. Took an hour to check-in and be given rooms we'd requested 4 months before. Views from the rooms are great and the location is fantastic but nothing else. The hotel then overcharged us - for things we didn't even use - a few days after we left and then again a few weeks later. We were eventually refunded but what a painful process to do so. Would definitely not recommend sadly. This was a very special trip for us and the hotel did nothing - absolutely nothing - to recognise this or help us celebrate. Very very disappointed.
Jan 19, 2020

Great hotel


Stayed here 7th-14th December 2019, hotel was lovely and clean, comfy beds, friendly staff from front desk to cleaners. Hotel is in a great location, will definitely stay again if ever back in NewYork.
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