• W NY Lexington Avenue

The Maxwell Hotel

A Sanctuary in the City

Located on the Eastern side of Midtown Manhattan this was the Big Apple’s flagship W hotel. The property was designed to emphasise a tranquil atmosphere inspired by nature, earth, wind fire and water.
The Heartbeat restaurant and Living Room lounge provide a cosy atmosphere and if you are looking for a New York cocktail experience then look no further than Whiskey Blue.  The hotel is just a few blocks from Grand Central Station and within easy walking distance to all that Times Square, Fifth Avenue and Broadway has to offer.

Hayes & Jarvis Rating
Hotel Category
Location Type
City centre
TripAdvisor Review
Tripadvisor rating 5742 Reviews

Hotel highlights

  • East Side of Midtown Manhattan
  • Bliss Spa
  • Close to Grand Central Station
  • Tranquil and Serene

Hotel Features

General Information

  • Check-in Time:
  • Check-out Time:
  • 696 rooms
  • Minimum age: 21
  • Floors have lift access: Yes

Main Facilities

  • Fitness facilities
  • Spa facilities
  • Wifi

Board Basis Options

  • Room Only

Hotel Location

Location Highlights

The Maxwell Hotel

  • City centre
  • Approx 60 minutes from JFK International Airport
  • Convenient Manhattan location just a few blocks from Times Square
  • Many fantastic local bars and restaurants to choose from
  • Just two blocks from fabulous Fifth Avenue
5742 Reviews 59% of travellers recommended this hotel

Traveller ratings

  • Excellent 1909
  • Very Good 1676
  • Average 1085
  • Poor 587
  • Terrible 485

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Mar 26, 2020

The smallest NYC hotel room I've ever seen

New York, NY

This is just a drab chain hotel (Marriott) that's tried to make itself more exciting with a new name and some weird lighting in the lobby. I stayed here for a short business trip, because East Midtown doesn't have a lot of hotel choice. My room was hilariously small. (Room 1028.) The bed barely fit into it. I didn't really care, because I was there alone for one short night. But two people in that room would have been tricky. The drab gray carpeting was tired, though, with some black markings that didn't add any appeal. The place was clean enough. But the window looked out onto an air shaft, which made the whole room seem gray. And what's with the $30 resort fee? Please. I didn't use my bar voucher, so they made out on that one. My room rate came with a free breakfast. But I tipped the overworked waiter $8. So I'm not sure I actually saved any money dining there. I won't be back, unless I'm in need of an overpriced shoebox for one night on the East Side.
Mar 18, 2020

Kudos to Rachel

Minneapolis, Minnesota

I spend a lot of time in hotels so I always appreciate when the hotel staff makes a trip to memorable. Rachel Sims, the Front Desk Manager at the Maxwell is one of those people. Recently when I had an issue regarding a reservation, Rachel immediately resolved the situation with respect, courtesy and good humor that I felt the need to recognize her. It’s people like Rachel that make business travel a pleasure for those of us weary road warriors.
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The Maxwell Hotel


FIT® Gym

Get energized and rejuvenate your body and soul at the FIT Gym. The Bod Squad at FIT Gym will motivate you to sweat and make your body fit. Intimate and innovative, our innovative New York City fitness center features advanced training equipment, including Precor treadmill, elliptical, stationary bike, universal gym, stair climbing and multi-station strengthening machines.Open 24 hours


Bliss 49 Spa... Heaven in NYC.This spa offers massage, skin care and salon services.open 7 days a week.

The Maxwell Hotel

Food & Drink


Serene setting with a waterfall. Menu featuring natural, organic ingredients. Health-conscious comfort food such as pepper-rubbed New York strip steak with buttermilk mashed potatoes or salmon burger with marinated vegetable salad. Breakfast, lunch, and dinner served Monday to Friday; brunch only on Saturday and Sunday.

Whiskey Blue

Founded by hotel and restaurant entrepreneur Rande Gerber. Candlelit lounge with supple leather sofas, sophisticated cocktails, and a small bites menu. Open from late afternoon until late night.

Oasis Bar

Zinc-topped bar adjoining the lobby living room. Open from late afternoon until late night.

Board Basis Options

Room Only