• W NY Lexington Avenue

Hotel

The Maxwell Hotel

The Maxwell Hotel

Hayes & Jarvis Rating
TripAdvisor Review
5454 Reviews

A Sanctuary in the City

Located on the Eastern side of Midtown Manhattan this was the Big Apple’s flagship W hotel. The property was designed to emphasise a tranquil atmosphere inspired by nature, earth, wind fire and water.
The Heartbeat restaurant and Living Room lounge provide a cosy atmosphere and if you are looking for a New York cocktail experience then look no further than Whiskey Blue.  The hotel is just a few blocks from Grand Central Station and within easy walking distance to all that Times Square, Fifth Avenue and Broadway has to offer.

  • East Side of Midtown Manhattan
  • Bliss Spa
  • Close to Grand Central Station
  • Tranquil and Serene

Hotel Features

Hotel Category

Deluxe

Location Type

City centre
  • Check-in Time:
    15:00
  • Check-out Time:
    12:00
  • 696 rooms
  • Minimum age: 21
  • Floors have lift access: Yes

Main Facilities

  • Fitness facilities
  • Spa facilities
  • Wifi

Board Basis Options

  • Room Only
Location Highlights

The Maxwell Hotel

  • City centre
  • Approx 60 minutes from JFK International Airport
  • Convenient Manhattan location just a few blocks from Times Square
  • Many fantastic local bars and restaurants to choose from
  • Just two blocks from fabulous Fifth Avenue
5454 Reviews 59% of travellers recommended this hotel

Traveller ratings

  • Excellent 1753
  • Very Good 1613
  • Average 1050
  • Poor 568
  • Terrible 470

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Jun 18, 2019

Went well until concierge enter the picture...

My friend and I booked a one night stay at the Maxwell through Hotel Tonight. We got to the hotel around 10AM and were able to check in--after an overnight flight from SF, this was a life saver! We had breakfast in the restaurant which was very good and generally had a pleasant stay. The reason I am giving the hotel a 3 star review is due to an incident with the concierge on 6/17. I approached his desk around 1PM on Sunday and asked if he had any information on the train schedules. He quickly said no. I asked him if he could help me look up the schedules on his computer because it was extremely small on my phone and he abruptly said, "no, you can google it." Honestly, I didn't even know how to respond to that and just walked away. He was a stark contrast to all the other helpful staff at the property.
Jun 18, 2019

Despite issues, will be back here again.

Pella, Iowa

Pros: comfortable bed, great price & location, security guards monitoring elevators. Cons: loudest air conditioner in the world, small bathroom, tub wouldn’t drain, off resort fee that you’re supposed to use at the bar, which is tiny. In the end, this isn’t my favorite hotel but it does the job and it’s close to grand central station. A great deal for the area.
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The Maxwell Hotel

Facilities

FIT® Gym

Get energized and rejuvenate your body and soul at the FIT Gym. The Bod Squad at FIT Gym will motivate you to sweat and make your body fit. Intimate and innovative, our innovative New York City fitness center features advanced training equipment, including Precor treadmill, elliptical, stationary bike, universal gym, stair climbing and multi-station strengthening machines.Open 24 hours

BLISS 49 SPA

Bliss 49 Spa... Heaven in NYC.This spa offers massage, skin care and salon services.open 7 days a week.

The Maxwell Hotel

Food & Drink

Heartbeat

Serene setting with a waterfall. Menu featuring natural, organic ingredients. Health-conscious comfort food such as pepper-rubbed New York strip steak with buttermilk mashed potatoes or salmon burger with marinated vegetable salad. Breakfast, lunch, and dinner served Monday to Friday; brunch only on Saturday and Sunday.

Whiskey Blue

Founded by hotel and restaurant entrepreneur Rande Gerber. Candlelit lounge with supple leather sofas, sophisticated cocktails, and a small bites menu. Open from late afternoon until late night.

Oasis Bar

Zinc-topped bar adjoining the lobby living room. Open from late afternoon until late night.

Board Basis Options

Room Only