• W NY Lexington Avenue

The Maxwell Hotel

A Sanctuary in the City

Located on the Eastern side of Midtown Manhattan this was the Big Apple’s flagship W hotel. The property was designed to emphasise a tranquil atmosphere inspired by nature, earth, wind fire and water.
The Heartbeat restaurant and Living Room lounge provide a cosy atmosphere and if you are looking for a New York cocktail experience then look no further than Whiskey Blue.  The hotel is just a few blocks from Grand Central Station and within easy walking distance to all that Times Square, Fifth Avenue and Broadway has to offer.

Hayes & Jarvis Rating
Hotel Category
Location Type
City centre
TripAdvisor Review
Tripadvisor rating 5611 Reviews

Hotel highlights

  • East Side of Midtown Manhattan
  • Bliss Spa
  • Close to Grand Central Station
  • Tranquil and Serene

Hotel Features

General Information

  • Check-in Time:
  • Check-out Time:
  • 696 rooms
  • Minimum age: 21
  • Floors have lift access: Yes

Main Facilities

  • Fitness facilities
  • Spa facilities
  • Wifi

Board Basis Options

  • Room Only

Hotel Location

Location Highlights

The Maxwell Hotel

  • City centre
  • Approx 60 minutes from JFK International Airport
  • Convenient Manhattan location just a few blocks from Times Square
  • Many fantastic local bars and restaurants to choose from
  • Just two blocks from fabulous Fifth Avenue
5611 Reviews 59% of travellers recommended this hotel

Traveller ratings

  • Excellent 1845
  • Very Good 1642
  • Average 1069
  • Poor 577
  • Terrible 478

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Nov 20, 2019

Excellent Service

I was on business trip and the room was booked by my company. As my family decided to join me on the trip, I called the hotel to book another room for my family as they will arrive NY earlier then me. The Front Office Manager Ms Rachel Sims was not only very helpful, but was extremely thoughtful. Rachel ensured that my family checked into my room when they arrived and even arranged a sofa bed to enhance comfort during our stay. 3 sets of towels were ready for our use, coffee maker delivered immediately to replace the limited number of kettle. Rachel also followed up with the kettle and checked on me to ensure everything was attended to. It was really heart warming when you knew that someone actually cares. The conceige staff were also helpful as they put in effort to search for the information pertaining to our enquiries.The front office staff were always friendly with warm smile. The stay couldn't be any better, is all because of Rachel and the wonderful staff at the Maxwell Hotel @ Lexington NY Thank you.
Nov 19, 2019

A wonderful stay!

My husband and I had the pleasure of visiting The Maxwell for a long weekend. What a wonderful hotel! Upon entering, it's both modern and welcoming. The front desk staff was very friendly and the check-in process speedy and seamless. We arrived very early in the day, so we went out to explore and came back later to get into our room. It was absolutely beautiful! We had a corner suite with an amazing wrap-around terrace. The terrace had some fun and unique furniture, including some hanging bucket chairs. Inside was a lovely living room with beautiful hardwood floors, modern furniture with tasteful and comfortable throw pillows, a big screen TV (which had Netflix and YouTube capabilities...bonus!), a wet bar area with snacks and drinks for purchase, and a small dining table that had a very cool design for the base. In a separate room was our bedroom and bathroom. Our room had a very comfortable king bed, a large mirror and a full-sized closet with auto-on lights and comfy robes. There was also another flat screen TV, which swiveled for nearly 360 degree access. The bathroom was amazing! It had a large jet tub with an awesome metal bathtub caddy tray. The shower had a luxurious rain head shower and cool subway tile. We definitely enjoyed the room! The downstairs bar and dining areas were also nice with great food and drinks. I think the only thing we enjoyed more than the property was the staff! They were all so friendly and accommodating, and really went above and beyond to make us feel welcome. We can't wait to go back and we highly recommend this hotel!
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The Maxwell Hotel


FIT® Gym

Get energized and rejuvenate your body and soul at the FIT Gym. The Bod Squad at FIT Gym will motivate you to sweat and make your body fit. Intimate and innovative, our innovative New York City fitness center features advanced training equipment, including Precor treadmill, elliptical, stationary bike, universal gym, stair climbing and multi-station strengthening machines.Open 24 hours


Bliss 49 Spa... Heaven in NYC.This spa offers massage, skin care and salon services.open 7 days a week.

The Maxwell Hotel

Food & Drink


Serene setting with a waterfall. Menu featuring natural, organic ingredients. Health-conscious comfort food such as pepper-rubbed New York strip steak with buttermilk mashed potatoes or salmon burger with marinated vegetable salad. Breakfast, lunch, and dinner served Monday to Friday; brunch only on Saturday and Sunday.

Whiskey Blue

Founded by hotel and restaurant entrepreneur Rande Gerber. Candlelit lounge with supple leather sofas, sophisticated cocktails, and a small bites menu. Open from late afternoon until late night.

Oasis Bar

Zinc-topped bar adjoining the lobby living room. Open from late afternoon until late night.

Board Basis Options

Room Only