• Westin New York Times Square

Westin New York Times Square

Where time ceases to tick

The Westin New York at Times Square is an intriguing hotel – located at the heart of bustling Times Square yet completely designed around relaxation. You are steps from Broadway's theatres and the hotel is even linked to the E-Walk® entertainment and retail centre next door, but step inside the Westin and you'll enjoy tranquil surroundings, ultra comfortable bedrooms and rejuvenating spa treatments. With personalised service, great green credentials and an accolade as one of the top ten healthiest hotels, this is a great choice for your convenience and comfort.

Hotel Category
TripAdvisor Review
Tripadvisor rating 3775 Reviews

Hotel highlights

  • Midtown Manhattan
  • Link to E-Walk® complex
  • Health Spa
  • Foundry Kitchen
  • Times Square Location

Hotel Features

General Information

  • Check-out Time:
  • 873 rooms
  • Minimum age: 21
  • Floors have lift access: Yes

Main Facilities

  • Wifi

Hotel Location

Location Highlights

Westin New York Times Square

3775 Reviews 81% of travellers recommended this hotel

Traveller ratings

  • Excellent 1720
  • Very Good 1219
  • Average 455
  • Poor 217
  • Terrible 164

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Jan 23, 2020

Will never choose it for our clients ( working in a travel agency)

I am a travel agent, and i booked this hotel for a client staying there for Christmas 2019. i prepaid this hotel in november with the agency credit card and i sent several times emails to the hotel just to be sure that all is ok for this booking before our clients come. When my clients checked out , they charged the guest credit card by mistake, for the amount of 3900 USD!!!!!( 2 times more than the original booking, and no extras was taken) and also , they sent to the agency credit card , by mistake, the amount of 4100 USD. when i called the hotel to ask them to immediately refund the guests as this booking was prepaid, they told me they dont refund until our agency refund 4100 USD which we did not receive immediately. I was so upset! i had to take in my shoulder the responsibility of their mistakes! I asked the hotel to send me an apologies letter for all those issues, and still never receives it yet. very bad communication, nobody wanted to take any responsibility will never book this hotel anymore for our customers
Jan 21, 2020

Westin Times Square - another very good visit

The Westin Times Square has been the place for the annual Chamber Music America conference for some time now and the overnight accommodations are most excellent, and the conference support is terrific. Close to TQ and the theater district, delicious food, and the hustle and bustle of the Big Apple. Thoroughly delightful stay again. See you next year.
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