• Westin New York Times Square

Hotel

Westin New York Times Square

Westin New York Times Square

TripAdvisor Review
3580 Reviews

Where time ceases to tick

The Westin New York at Times Square is an intriguing hotel – located at the heart of bustling Times Square yet completely designed around relaxation. You are steps from Broadway's theatres and the hotel is even linked to the E-Walk® entertainment and retail centre next door, but step inside the Westin and you'll enjoy tranquil surroundings, ultra comfortable bedrooms and rejuvenating spa treatments. With personalised service, great green credentials and an accolade as one of the top ten healthiest hotels, this is a great choice for your convenience and comfort.

  • Midtown Manhattan
  • Link to E-Walk® complex
  • Health Spa
  • Foundry Kitchen
  • Times Square Location

Hotel Features

Hotel Category

Trusted
  • Check-out Time:
    22:00
  • 873 rooms
  • Minimum age: 21
  • Floors have lift access: Yes

Main Facilities

  • Wifi
Location Highlights

Westin New York Times Square

3580 Reviews 81% of travellers recommended this hotel

Traveller ratings

  • Excellent 1649
  • Very Good 1160
  • Average 429
  • Poor 202
  • Terrible 140

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Jun 25, 2019

Perfect location and stay!

Orlando, Florida

We stayed on the 45th floor. View was amazing. Location was perfection. We watching the lion king which was 2 blocks up. Times square is a block away, it was central to everything. I'll never do NYC with family again after this stay. 😄
Jun 24, 2019

Comfort In The Midst of Chaos

Chicago, IL

We love Times Square and Midtown but let’s face it this area is bordering on full-out anarchy pretty much every day/night. That’s it’s “charm” but it is also exhausting and when we are in NY we like a retreat from the madness at the end of the day. This is our first time staying at this Westin and we’ve really liked it. We’ve stayed all over NY over the years. What we like: —clean, decent size rooms —refreshing bathrooms, slightly small but we are dealing —great views from our high floor room —great location and we feel safe —strong AC which feels good after a schlepping around the hot city -it is quiet! What we don’t like: —maddening timer on the bathroom light that is motion sensored and causes the light in the bathroom light to go off every couple minutes. It’s just so so annoying especially when showering . If it must exist, Westin should set them to go off every 10 minutes or something. —on check-in the desk clerk was a slime-ball and “offered” us a room upgrade to a high floor for Just $30 extra per night. Nope. Not doing that. Westin should not have their clerks shucking and jiving like this guy. It feels predatory and is disrespectful of your arriving customers. I phoned the manager who upgraded us for free, and even deliver a mini fridge at no charge. Thank you very much. —wi-fi is stupidly expensive, and not particularly good. This fee also was waived. For Pete’s sake...Dump the fees and let your paying customers enjoy the hotel. Westin should not try to up-sell customers at check-in. It is un-kind and takes advantage of unwitting tourists. We were not taken advantage of but my guess is many others have been. Especially people who have never been to NY. Still, this is a good hotel and worth a stay if you want a good location amid true chaos. We would stay here again.
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