The Lotte New York Palace

Iconic historic hotel fresh from $140m renovation

The Lotte New York Palace Hotel is a New York City icon and certainly one of the city’s finest hotels. Combining a 19th century mansion with a striking modern tower, this city central hotel has recently emerged from a staggering $140 million renovation and offers classic luxury steps from the Rockefeller Centre and other top attractions. With exquisite dining options, a luxury spa and a range of updated guest rooms, this is a prime choice for luxury in the heart of New York.

Hayes & Jarvis Rating
Hotel Category
Location Type
City centre
TripAdvisor Review
Tripadvisor rating 5394 Reviews
a view of a city

Hotel highlights

  • Relax at the on-site spa centre
  • Recent $140 million renovation
  • Prime location on Madison Avenue
  • Enjoy food and drink at a variety of venues

Hotel Features

General Information

  • Check-in Time:
  • Check-out Time:
  • 909 rooms

Accommodation Type

  • Luxury Collection

Board Basis Options

  • Room Only

Hotel Location

Location Highlights

The Lotte New York Palace

  • City centre
  • Approx 1 hour transfer from JFK Airport
5394 Reviews 84% of travellers recommended this hotel

Traveller ratings

  • Excellent 3502
  • Very Good 1160
  • Average 432
  • Poor 171
  • Terrible 129

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Dec 14, 2019

Short visit

Cwmbran, United Kingdom

Spent three days at this hotel in a family room. The room was large and comfortable and the bathroom adequate. We had breakfast there on two mornings which was delicious if a little expensive. Would stay there again as very central.
Dec 14, 2019

Almost perfect

Wrightstown, Pennsylvania

Pulling into the garage to check in was a nightmare! It was truly beautiful and elegant thereafter! Brunch at Villard was sumptuous. Room was tastefully appointed but a bit sparse. B,Ed and linens were very comfortable. We will stay here again!
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