• Lounge

W Times Square

Heart of the theatre district

An oasis at the heart of the Broadway theatre district, the stylish W Times Square is a chic respite nestled in the heart of Midtown Manhattan. Wrap yourself in sensory delights in the stylish spaces of the W with world-class shopping, dining, and sightseeing right on your doorstep. Find a haven with the soothing jazz at the two story seafood restaurant Blue Fin or relax with cocktails at the cosy Living Room lounge bar.

Hayes & Jarvis Rating
Hotel Category
Trusted
TripAdvisor Review
Tripadvisor rating 4845 Reviews
a view of a city

Hotel highlights

  • Sample succulent seafood at Blue Fin restaurant.
  • Conveniently located in Times Square on Broadway\
  • close to theatres\
  • shops\
  • and restaurants.
  • Choose cocktails from the colourful drink list at the Living Room lounge bar.

Hotel Features

General Information

  • Check-in Time:
    02:00
  • Check-out Time:
    10:00
  • 509 rooms

Main Facilities

  • Wifi

Board Basis Options

  • Room Only

Hotel Location

Location Highlights

W Times Square

4845 Reviews 77% of travellers recommended this hotel

Traveller ratings

  • Excellent 2054
  • Very Good 1488
  • Average 687
  • Poor 379
  • Terrible 237

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Nov 12, 2019

Messy procedure

Dubai, United Arab Emirates

I stayed there during the UN General Assembly. It was a nightmare of traffic. Walking was faster than any car, as the hotel being at the heart of NY Time Square. A lot of traffic to get in or out of the hotel area. If into Time Square then this us your place. Check in was a bit of mess. It took some time to figure out my room for no clear reason. Frankly the guy at the reception was very nice but kinda clueless and had to go around check with other two colleagues before finally giving me the room key. I've had to change my room for a larger room on a higher floor for "extra" since the first is noisy and small. Luggage are handled by me in person upon check in. Halfway during my stay, I got locked out of my room. The hotel management couldn't reach me by phone to fix a credit card missing digit issue. So they didn't wait for me the come back or leave a not at the door. They locked me out. It took me 5 minutes to fix the credit card issue and around an hour to get in. The room door wouldn't open as it was locked by security and had me go up and down to the reception few times and wait at the corridor after a long day for the door issue to be fixed after few people going back and forth. Funny enough, they expect me to be ok with this whole unneeded drama. It didn't end here. Upon check out, the line was long so I was told by the reception to handover the room key and the bill will be emailed to me in few hours. To this day, 2 months later, no bill showed up whatsoever. I couldn't even claim my points online since the points system was as lame as process and asks for the bill number. I didnt know whether the issue was about the people, they seemed nice, or the process . Frankly, this was one of the unpleasant experiences to remember I had been through which would be my filter before I would even consider going back to this hotel.
Nov 08, 2019

If you want a good night’s sleep, this is not the place

I stayed here for business for 4 nights. Beyond the mediocre design of the room which clearly needs some updating, the worst was the constant noise from the elevators 24/7. I was moved to a room as far away from the elevators as possible but still heard it all through the night despite ear buds and noise cancelling phones. The hotel promised me a reimbursement but upon check out nothing was done. For the price I paid for this hotel I would have expected much more!
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